Hotel Receptionist

As a Hotel receptionist, you will play a vital role in the daily operations of the front office, ensuring exceptional service is provided to guests while supporting the front desk team. This position offers an excellent opportunity for individuals who are eager to kickstart a career in the hospitality industry and enhance their customer service and administrative skills. Your primary responsibilities will include warmly greeting and welcoming guests upon their arrival to create a positive initial impression. Additionally, you will handle incoming phone calls professionally, address inquiries, and offer information about hotel services, local attractions, and directions. It will be essential to maintain accurate records of guest details and requests, as well as assist the front desk team with various administrative tasks like filing and data entry. Furthermore, you will be involved in managing guest feedback, promptly addressing any issues that may arise, and collaborating effectively with other hotel departments to ensure guest satisfaction. Participation in training sessions and workshops will be encouraged to further develop your skills and knowledge within the role. The ideal candidate for this position should possess a high school diploma in Hospitality Management or a related field. Strong communication and interpersonal skills are crucial, along with a customer-focused attitude and a willingness to learn. The ability to thrive in a fast-paced environment, handle multiple tasks efficiently, and demonstrate basic computer proficiency with office software are essential requirements. While previous experience in customer service or hospitality is advantageous, it is not mandatory. Additionally, possessing an LMV license will be mandatory for this role, as the operation of a vehicle may be required for certain candidates. Interested individuals are encouraged to submit their resumes to the HR department for consideration. This is a full-time position with benefits such as commuter assistance. The work schedule is during the day shift, and the preferred candidate should have at least 1 year of total work experience. Please note that this role requires in-person work at the designated location.,