Hotel Receptionist

Experience in a customer-facing role, particularly in hospitality, is often preferred. Excellent communication, organization, and problem-solving skills are also crucial. Here's a more detailed breakdown:Education and Experience:

• Minimum: High school diploma or GED.
• Preferred: A degree or diploma in hospitality management or a related field can be advantageous.
• Experience: Prior experience in customer service or a front desk role in a hotel is often a plus.

Skills:

• Communication:Excellent verbal and written communication skills are essential for interacting with guests.
• Customer Service:A strong customer-centric attitude and the ability to handle guest inquiries and complaints effectively are vital.
• Organization:The ability to multitask, prioritize tasks, and manage time efficiently is important.
• Computer Literacy:Proficiency in using computer systems, including hotel management software, is required.
• Problem-Solving:The ability to address guest concerns and resolve issues in a timely and professional manner is necessary.
• Language Skills:Fluency in English is generally required, and knowledge of other languages can be beneficial, especially in international hotels.
• Attention to Detail:Accuracy in processing reservations, payments, and maintaining records is important.

Other Qualities:

• Personal Presentation: A well-groomed and professional appearance is often expected.
• Adaptability: The ability to remain calm and composed under pressure, especially during peak hours or busy periods, is crucial.
• Teamwork: Hotel receptionists often work closely with other departments, such as housekeeping, so the ability to collaborate effectively is important.

Job Type: Full-time

Pay: ₹7,000.00 - ₹8,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus
• Shift allowance

Work Location: In person