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Hostess/Waitress

Gigadocs Softtech Private limited

0 years

2 Lacs

Wakad, Pune, Maharashtra

Posted:3 days ago| Platform: SimplyHired logo

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Skills Required

Serving Customer service Basic math POS Organizational skills Restaurant Restaurant experience Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a friendly, attentive, and professional Hostess/Waitress to join our team. The ideal candidate will be responsible for creating a welcoming atmosphere, ensuring guests have a pleasant dining experience, and delivering high-quality service from the moment they enter until they leave the restaurant.

Key Responsibilities: As a Hostess:

Greet guests warmly upon arrival and thank them upon departure.
Manage reservations and waitlists using a booking system or manually.
Escort guests to their tables and present menus.
Maintain a clean and organized reception area.
Communicate with the kitchen and wait staff to ensure efficient service flow.
Provide guests with estimated wait times and handle seating rotation effectively.

As a Waitress:

Present menus, take food and beverage orders, and relay them to the kitchen accurately.
Serve meals and drinks promptly and courteously.
Answer questions about the menu, ingredients, and dietary options.
Check in with guests regularly to ensure satisfaction.
Handle guest complaints professionally and promptly.
Process payments using POS systems and issue receipts.
Keep tables clean and reset them for the next guests.

Requirements:

Previous experience as a hostess, waitress, or in a customer service role preferred.
Excellent communication and interpersonal skills.
Positive attitude and ability to work in a fast-paced environment.
Strong multitasking and organizational abilities.
Availability to work evenings, weekends, and holidays as needed.
Basic math skills for handling payments.
Knowledge of food safety regulations is a plus.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Day shift
Morning shift

Supplemental Pay:

Performance bonus
Yearly bonus

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