Hostess/Receptionist/Front Office Executive

Job Description

Job Title: Hostess / Receptionist / Front Office Executive Location: White Wharf Beach Resort, Morjim, Goa Salary: ₹15,000 – ₹25,000 (Based on Experience) *About Us:* White Wharf Beach Resort is a premier 5-star beachfront property in the serene locale of Morjim, Goa. Known for our warm hospitality and luxurious experience, we are looking for a dynamic and customer-focused professional to join our front office team. *Role Overview:* We are seeking a well-presented and confident *Hostess/Receptionist/Front Office Executive* with a minimum of 1 year of experience in the hospitality industry (preferably in a 4- or 5-star hotel). You will be the first point of contact for guests, ensuring smooth check-ins/check-outs and managing guest relations with excellence. *Requirements:* * Minimum 1 year of experience * in a front office role in a 4- or 5-star hotel * Fluency in English is mandatory* (both verbal and written) * Excellent communication and interpersonal skills * Presentable, confident, and courteous personality * Ability to multitask and handle guests under pressure with professionalism *Responsibilities:* * Warmly welcome guests and ensure a smooth check-in and check-out process * Manage front desk operations efficiently and professionally * Address guest queries and resolve concerns promptly * Coordinate with housekeeping and other departments to ensure guest satisfaction * Maintain daily front office reports and records * Uphold the hotel’s standard of service and hospitality at all times Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person