Hiring For International Voice process

Firstsource

0 - 5 years

0 - 2 Lacs

Bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

Voice Process International Call Center Inbound Calls Voice Support Outbound Calling Inbound Voice Process Customer Support CSE Bpo Voice Customer Care International Process International Voice International Voice Process International BPO International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Handle inbound/outbound calls from international customers (US/UK/Australia).
Resolve queries, provide product/service information, and ensure customer satisfaction.
Follow standard scripts, protocols, and procedures while maintaining quality standards.
Log all calls accurately and escalate unresolved issues to relevant departments.
Meet KPIs such as AHT, CSAT, and FCR.

Required Candidate Profile:

Excellent spoken English with neutral/US/UK accent.
Willingness to work in night shifts and rotational week-offs.
Basic computer knowledge and typing speed.
Freshers with good communication skills are encouraged to apply.
BPO/Call Center experience is a plus.

Excellent communication and interpersonal skills
Candidates with a
B.Com, B.B.A, B.A
,
B.C.A Or Any candidate

experience in Customer Support
are welcome to apply.
Please bring the original physical copy of any of your identification documents for verification.
B.TECH , B.Sc, Any Post Graduation freshers are not eligible.
Anyone who attended interview before 30 days are not eligible to attend walkin.

Disclaimer:

More Jobs at Firstsource

Back Office Executive

Bengaluru

Experience: Not specified

INR 1 - 3 Lacs

Non Voice Process Executive

Mumbai Suburbs, Goregaon

Experience: Not specified

INR 1 - 2 Lacs

Non Voice Executive

Mumbai, Mumbai Suburban, Goregaon

1 - 2 yrs

INR 1 - 2 Lacs

Assistant Manager - Human Resources

Mumbai Metropolitan Region

5 - 8 yrs

Salary: Not disclosed

Hiring For International chat support executive

Bengaluru

1 - 3 yrs

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Voice Process Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.