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Mega Walk In Drive || US Voice Process On 30th June.

0 - 3 years

3 - 4 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift).

This is a blended customer support role involving voice, chat, and email communication with international clients.


Key Responsibilities:

  • Provide high-quality voice-based support to international customers.
  • Handle queries via phone, email, and chat in a timely and professional manner.
  • Troubleshoot and resolve customer issues effectively.
  • Maintain customer satisfaction and adhere to quality and performance standards.
  • Work in 24x7 rotational shifts, including night shifts.

Candidate Profile:

  • Excellent English communication skills (both verbal & written).
  • Strong interpersonal and problem-solving skills.
  • Comfortable with rotational shifts (24/7 operations).
  • Basic proficiency in MS Office tools (Outlook, Word, Excel).
  • Good typing speed and computer navigation skills.
  • Team player with a proactive and professional attitude.

Eligibility Travel Boundaries:

Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:

Central Line: Kalyan to Sion.
Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur).
Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road).


Shift & Weekly Off:

  • Shift: 24x7 rotational (including night shifts)
  • Weekly Off: 2 rotational offs

Perks & Benefits:

Lucrative performance-based incentives.
Cab facility for safe and convenient travel.Travel allowance included.Medical insurance coverage.Work-life balance with 2 weekly offs.


How to Apply:

Walk-in directly between 12:00 PM to 7:00 PM


Location: Sutherland Global Services, Airoli, Navi Mumbai

Join us and be part of a dynamic team driving global customer satisfaction!


HR Niharika- 7304779661.

Email- Niharika.Paradkar@sutherlandglobal.com


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Sutherland
Sutherland

Business Process Outsourcing (BPO)

Denver

Approximately 30,000 Employees

457 Jobs

    Key People

  • Diane R. Schmitt

    CEO
  • Sanjay S. Kumar

    President

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