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KVC CONSULTANTS LTD
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Hiring For Incident Management : Salary upto 6Lpa

Hiring For Incident Management : Salary upto 6Lpa

KVC CONSULTANTS LTD

2 - 7 years

6 - 7 Lacs

Hyderabad Pune

Posted:17 hours ago| Platform:

Apply

Skills Required

ITIL Framework Incident Management Change Management Root Cause Analysis Servicenow ITSM Problem Management ITIL Process Service Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings we are looking for Incident Managers in Pune and Hyderabad

Please Note

*This is a WFO Profile in Pune and HyderabadIndia's

*All the interviews are only in Walkin Mode in respective cities

*Need minimum 2 year full time experience after Graduation

*Trainee and internship/Trainee experience not considered

Incident Management.

Strong knowledge of IT service management including ITIL
Responding to a reported incident, identifying the cause, and initiating the incident management process.
Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes.
Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved.
Restore a failed IT Service as quickly as possible.

Salary 7lpa

Working Days 5

Warm Regards,

Prajit Grover

HR TEAM

KVC CONSULTANTS LTD.

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