Head Wellness - Converge Converge
Bengaluru, Full Time
Roles and Responsibilities
The Wellness Head will lead the strategic vision, operational execution, and community engagement of activities - the integrated Health & Wellness space within all Brookfield Properties campuses across the country. This role is responsible for curating and delivering a distinctive, inclusive, and financially sustainable wellness experience for employees of tenant organizations, residents from surrounding communities, and other stakeholders.The ideal candidate will bring a blend of strategic thinking, operational excellence, commercial acumen, and a passion for health and wellness to create vibrant, community-focused environments that reinforce Brookfield Properties brand promise of placemaking and quality of life.
Key Responsibilities:
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Strategic Leadership
- Develop and execute a cohesive and scalable wellness strategy for Activ across all campuses.
- Align wellness programs with Brookfield s broader goals of placemaking, sustainability, and tenant engagement.
- Integrate Activ into the fabric of each campus as a core lifestyle differentiator and attractor.
- Build long-term growth plans, including market positioning, service expansion, and digital integration.
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Operational Excellence
- Oversee all wellness services, including but not limited to gym, yoga studios, group fitness, swimming, racquet sports, sporting turfs and F&B wellness caf (F&B aligned with health and nutrition)
- Establish and enforce SOPs for safety, hygiene, member services, and equipment maintenance.
- Lead recruitment, training, and performance management of the wellness team (trainers, instructors, caf staff, admin, etc.).
- Implement technology systems for facility access, class bookings, and customer relationship management.
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Community Engagement and Programming
- Design and implement a year-round calendar of wellness-driven initiatives.
- Work closely with tenant HR/admin teams to offer tailored wellness programs as part of employee benefits.
- Develop collaborations with wellness influencers, local fitness communities, and corporate partners.
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Financial Management
- Own the P&L for all Activ spaces, with responsibility for budgeting, forecasting, and financial performance.
- Monitor revenue from memberships, pay-per-use services, and F&BMemberships and class subscriptions
- Optimize pricing, promotions, and bundling strategies in collaboration with marketing and finance teams.
- Identify and implement cost control and margin improvement initiatives.
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Innovation & Continuous Improvement
- Stay abreast of wellness industry trends, consumer preferences, and emerging technologies.
- Regularly benchmark Activ s offerings against global best practices and local competitors.
- Introduce innovative formats (e.g., virtual wellness, fitness tech, recovery zones, corporate diagnostics) to elevate user experience.
- Develop mechanisms for member feedback, data-driven decision making, and service refinement.
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Stakeholder & Partner Management
- Collaborate with external operators, specialists, and service providers. Ensure partner compliance with quality, branding, safety, and operational standards.
- Represent Activ in key stakeholder meetings, marketing initiatives, and community forums
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- Build strong relationships with tenant organizations and employees.
- Bachelors or Master s degree in Sports Management, Health & Wellness, Hospitality, Business Administration, or related field.
- Minimum 8-10 years of relevant experience in managing premium wellness / sports / hospitality / lifestyle facilities.
- Proven leadership experience overseeing multi-functional teams and large-scale operations.
- Strong financial management skills with a track record of revenue growth and cost optimization.
- Excellent communication, interpersonal, and stakeholder engagement capability