Head of Enterprise Operations, Financial Services

The Edge Partnership

20 - 25 years

25 - 30 Lacs

Bengaluru

Posted:1 hour ago| Platform:

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Skills Required

Automation Operational excellence Operational risk Employee engagement Risk management Stakeholder management Operations Analytics Financial services Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Our client, a leading global financial institution, is seeking a Head of Enterprise Operations to lead and expand its global operations from India. This is a senior leadership role, responsible for driving operational excellence across key banking functions and contributing to strategic priorities at the India site level.

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Key responsibilities

Lead end-to-end operations across Loan Processing, Fraud Management, Payments, Client Services, and KYC.
Ensure high-quality delivery, regulatory compliance, risk control, and service transformation.
Drive standardization and innovation through automation, analytics, and emerging technologies.
Collaborate with global stakeholders to align India s operating model with enterprise goals.
Support site-level leadership in talent strategy, governance, inclusion, and employee engagement.
Oversee operational risk, compliance, and audit standards with robust control frameworks.

Role requirements

20+ years experience in banking operations with 8+ years in senior leadership roles.
Proven track record in leading global teams and driving operational transformation.
Deep understanding of regulatory requirements, risk management, and governance.
Excellent leadership, communication, and stakeholder management skills.

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