Hard Goods Merchandiser

Job Title- Merchandiser (Hard Goods)

Job Location- Noida

Product category : Furniture , Decor, Lighting US/UK

The Hard Goods Merchandiser will oversee end-to-end product development and production processes, from ideation to shipment. The role requires coordination with internal teams (Design, QA, Management, graphics , studio, operations) and external vendors, ensuring timely execution, cost efficiency, and quality assurance.

Key Responsibilities-

Product Development

- Collaborate with the Design team to translate concepts into feasible product prototypes.

- Align with Management on development direction, product selections, and timelines.

- Manage sample approval and finalize FOB pricing with suppliers.

- Coordinate with marketplace teams (e.g., Wayfair, SRB) for development updates and queries.

- Finalize packaging specifications and resolve packaging-related issues with vendors.

- Complete Engineering Change (ELC) documentation and plan for container logistics.

- Coordinate third-party lab testing to ensure product compliance and certifications.

Production & Quality Assurance

- Review and approve production reports, pre-shipment documents, and shipment containers.

- Monitor and troubleshoot issues in the production and planning phases.

- Track and report on QA processes, ensuring all products meet defined quality standards.

Team Management

- Supervise and mentor junior team members, ensuring timely task execution.

- Allocate responsibilities, monitor performance, and provide process guidance.

- Conduct regular team check-ins and facilitate continuous skill development.

- Promote a collaborative team environment focused on accountability and efficiency.

Operational Support

- Handle customer queries and complaints with a focus on resolution and follow-through.

- Maintain weekly trackers for development, production, and photoshoots.

- Support ad hoc merchandising projects as required.

Candidate Requirements

- Bachelors or masters degree in a relevant field preferred.

- 3 -4 years of experience in hard goods merchandising or production.

- Strong proficiency in MS Excel, PowerPoint, and other MS Office tools.

- Excellent verbal and written communication skills in English.

- Experience working with vendors or in factory coordination is preferred.

- Based in Delhi/NCR and comfortable with on-site work in Noida.

- Willingness to travel regularly to factory/vendor locations.