1300 Guest Service Jobs - Page 35

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations Here, we believe in you and what you bring to the table There are many opportunities for development and advancement Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet Together, we embody the vision of responsible hospitality, Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster, Job Description We are seeking a detail-oriented and customer-focused GSA-Housekeeping professional to join our team in Mysuru, India As a GSA-Housekeeping staff member, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our hotel, ensuring an exceptional experience for our guests, Maintain impeccable cleanliness standards in guest rooms, public areas, and other assigned spaces within the hotel Ensure the proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security Perform thorough cleaning tasks, including dusting, vacuuming, mopping, and sanitizing surfaces Restock guest room amenities and supplies as needed Respond promptly and courteously to guest requests and concerns Collaborate with other departments to address any maintenance or safety issues Adhere to hotel policies, procedures, and safety protocols Assist in maintaining the cleanliness and organization of housekeeping storage areas and carts Report any damaged or missing items in guest rooms or public areas Participate in regular training sessions to stay updated on best practices and new cleaning techniques Qualifications High school diploma or equivalent; Hotel Management Degree/Diploma preferred Minimum of 1 year experience in housekeeping or a similar role (freshers may also apply) Strong attention to detail and commitment to maintaining high cleanliness standards Excellent customer service skills with a professional and friendly demeanor Ability to work efficiently and manage time effectively Physical stamina to stand, walk, and perform cleaning tasks for extended periods Knowledge of cleaning products, equipment, and safety protocols Flexibility to work various shifts, including weekends and holidays Strong organizational skills and ability to prioritize tasks Effective communication skills in English; knowledge of local languages is a plus Ability to work independently and as part of a team Willingness to learn and adapt to new cleaning techniques and technologies Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent,

Provide high touch support to employees in the workplace. This includes, providing employees with tools, support, information, and wayfinding. Provide a warm welcome to all employees and guests, leaving them with a positive and professional first impression. Cultivate and maintain trusted relationships with end users and cross-functional colleagues. Act as the first line of response to user questions, troubleshoot issues and follow up as required. Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are properly equipped and employee-ready. Function as the eyes and ears” of the workspace and proactively submit work orders to report repairs, required maintenance, broken or missing furniture before an end user is impacted. Help educate employees and visitors on equipment, processes, space use, workplace protocols, and etiquette. Ensure complaints, questions, concerns, and suggestions from employees are addressed and conduct follow-up, if needed. Obtain voice of the customer data (quantitative and qualitative) to capture service needs. Share information with managers, as relevant. Follow escalation protocols, having all required knowledge of cross-functional teams’ responsibilities Identify and escalate process improvement opportunities to managers and collaborate on new, innovative solutions. Foster business and employee engagement and well-being for all employees. Including workers on flexible or hybrid programs. Conduct experience sweeps with the Workplace teams to investigate and audit the employee journey and co-create and trial solutions in developing a positive workplace experience. Key Competencies 1. Communication – Comfortable corresponding with executive level clients, and interacting with individuals at all levels 2. EQ – Showcase exceptional emotional intelligence and empathy 3. Organized – Detail oriented, confident, self-starter with exceptional organizational skills 4. Proactive – Maintain a “can do” mentality with the ability to act with minimal information 5. Character – Demonstrate integrity, accountability, self-awareness, and strong work ethic. Showcase strong business acumen. 6. Professional – Project an approachable and professional image in personal appearance, manner, and demeanor. 7. Resilient – Ability to work under pressure, while acting in a calm manner 8. Technology Proficiency – Ability to successfully use the Microsoft Suite and comfortability in learning proprietary tech tools. 9. People-focused, customer-centric hospitality specialist.

To manage the team and manage the house keeping activities at the site Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone with good management and communication skills Qualifications: Should have managed a team Know the job well

Destination HotelsYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications Minimum 2 years work experience as Assistant Manager/Duty Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.Duty Manager - Front Office to join our dynamic team and embark on a rewarding career journey Oversee daily front office operations and staff. Ensure guest satisfaction and handle complaints. Manage check-in and check-out processes. Coordinate with other departments on guest services. Monitor front office performance and metrics. Implement and maintain front office policies and procedures. You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications

Destination Hotels *You will be responsible to provide an excellent and consistent level of service to your customers. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations or fresher. Good customer service, communications and interpersonal skills are a must.F&B Service Associate to join our dynamic team and embark on a rewarding career journey Manage daily food and beverage service operations. Ensure customer satisfaction and service quality. Train and supervise service staff for optimal performance. Handle inventory and compliance with health standards. *You will be responsible to provide an excellent and consistent level of service to your customers. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year

To provide courteous, professional, efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services, facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report and remittance envelop at the end of the shift, perform opening and closing procedures, and ensure that the Assistant Manager Front Office signs all rebate and paid out vouchers with a clear explanation. To check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests. To maintain a regular contact with long stay and suite guests to ensure their stays are an enjoyable one. General responsibilities are to maintain a high standard of grooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities are assigned. Qualifications Responsible to welcome all guests, ensuring they have an exceptional staying experience, creating lasting memories and building relationships. You will bring our purpose to life, by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

To provide courteous, professional,efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction.To be entirely flexible and be able to be rotated within the different subdepartments of the Rooms division, or any other departments as assigned and asnecessary. To ensure that the guests are offeredthe highest level of personalized service at all times and to report guest complaints or problems tosupervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotelactivities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services,facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report andremittance envelop at the end of the shift, perform opening and closing procedures, and ensure that theAssistant Manager Front Office signs all rebates and paid out vouchers with aclear explanation. To check and update the allocation of rooms for all guestsand follow up on the special requirements requested by the guests. To maintaina regular contact with long stay and suite guests to ensure their stays are anenjoyable one. General responsibilities are tomaintain a high standard of grooming and hygiene at all times, to maintain agood rapport and working relationship with colleagues and all otherdepartments. Full support to Supervisors and team is essential, for any otherreasonable duties and responsibilities are assigned. Qualifications Responsible towelcome all guests, ensuring they have an exceptional staying experience;creating lasting memories and building relationships. You will bring ourpurpose to life, by using your personal flair and style when interacting withour guests. Ideally you have a relevant degree or diploma in Hospitality orTourism management. Minimum 2 years work experience in hotel operations. Goodcustomer service, communications and interpersonal skills are a must.

To provide courteous, professional,efficient and flexible service consistent with the hotels policies in order to maximize guest satisfaction.To be entirely flexible and be able to be rotated within the different subdepartments of the Rooms division, or any other departments as assigned and asnecessary. To ensure that the guests are offeredthe highest level of personalized service at all times and to report guest complaints or problems tosupervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotelactivities and a proper handover of the pending points for next shifts follow up and action is crucial. To be aware of all hotel services,facilities, and promotions, and knowledgeable of upselling techniques. To balance the cash report andremittance envelop at the end of the shift, perform opening and closing procedures, and ensure that theAssistant Manager Front Office signs all rebates and paid out vouchers with aclear explanation. To check and update the allocation of rooms for all guestsand follow up on the special requirements requested by the guests. To maintaina regular contact with long stay and suite guests to ensure their stays are anenjoyable one. General responsibilities are tomaintain a high standard of grooming and hygiene at all times, to maintain agood rapport and working relationship with colleagues and all otherdepartments. Full support to Supervisors and team is essential, for any otherreasonable duties and responsibilities are assigned. Qualifications Responsible towelcome all guests, ensuring they have an exceptional staying experience;creating lasting memories and building relationships. You will bring ourpurpose to life, by using your personal flair and style when interacting withour guests. Ideally you have a relevant degree or diploma in Hospitality orTourism management. Minimum 2 years work experience in hotel operations. Goodcustomer service, communications and interpersonal skills are a must.

Sodexo Food Solutions India Pvt. Ltd. is looking for Housekeeping to join our dynamic team and embark on a rewarding career journey Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Sodexo Food Solutions India Pvt. Ltd. is looking for Senior Associate Housekeeping to join our dynamic team and embark on a rewarding career journey Cleaning: Cleaning and sanitizing rooms, common areas, and facilities, which includes making beds, dusting, vacuuming, sweeping, mopping, and disinfecting surfaces Room Preparation: Preparing guest rooms or workspaces by restocking amenities, replacing linens, and ensuring all supplies are in place Bathroom Maintenance: Cleaning and disinfecting bathrooms, including fixtures, mirrors, and tiles, and replenishing toiletries Trash Removal: Emptying trash bins and replacing liners as needed, disposing of waste appropriately Laundry Duties: Collecting, sorting, washing, drying, folding, and organizing laundry, including linens, towels, and uniforms Inventory Management: Maintaining an inventory of cleaning supplies and notifying supervisors when restocking is needed Reporting Issues: Reporting maintenance or repair issues, such as broken fixtures, leaky faucets, or damaged furnishings, to the appropriate department Lost and Found: Keeping track of lost and found items, cataloging them, and ensuring they are returned to the rightful owners Special Cleaning Tasks: Occasionally, Housekeeping Assistants may be assigned special cleaning tasks, such as carpet cleaning, window washing, or deep cleaning projects Guest Services: In a hospitality setting, Housekeeping Assistants may also provide additional services upon guest request, such as delivering extra towels, pillows, or room service orders

Sodexo Food Solutions India Pvt. Ltd. is looking for Associate Housekeeping to join our dynamic team and embark on a rewarding career journey Cleaning: Cleaning and sanitizing rooms, common areas, and facilities, which includes making beds, dusting, vacuuming, sweeping, mopping, and disinfecting surfaces Room Preparation: Preparing guest rooms or workspaces by restocking amenities, replacing linens, and ensuring all supplies are in place Bathroom Maintenance: Cleaning and disinfecting bathrooms, including fixtures, mirrors, and tiles, and replenishing toiletries Trash Removal: Emptying trash bins and replacing liners as needed, disposing of waste appropriately Laundry Duties: Collecting, sorting, washing, drying, folding, and organizing laundry, including linens, towels, and uniforms Inventory Management: Maintaining an inventory of cleaning supplies and notifying supervisors when restocking is needed Reporting Issues: Reporting maintenance or repair issues, such as broken fixtures, leaky faucets, or damaged furnishings, to the appropriate department Lost and Found: Keeping track of lost and found items, cataloging them, and ensuring they are returned to the rightful owners Special Cleaning Tasks: Occasionally, Housekeeping Assistants may be assigned special cleaning tasks, such as carpet cleaning, window washing, or deep cleaning projects Guest Services: In a hospitality setting, Housekeeping Assistants may also provide additional services upon guest request, such as delivering extra towels, pillows, or room service orders

Sodexo Food Solutions India Pvt. Ltd. is looking for Associate Housekeeping to join our dynamic team and embark on a rewarding career journey Cleaning: Cleaning and sanitizing rooms, common areas, and facilities, which includes making beds, dusting, vacuuming, sweeping, mopping, and disinfecting surfaces Room Preparation: Preparing guest rooms or workspaces by restocking amenities, replacing linens, and ensuring all supplies are in place Bathroom Maintenance: Cleaning and disinfecting bathrooms, including fixtures, mirrors, and tiles, and replenishing toiletries Trash Removal: Emptying trash bins and replacing liners as needed, disposing of waste appropriately Laundry Duties: Collecting, sorting, washing, drying, folding, and organizing laundry, including linens, towels, and uniforms Inventory Management: Maintaining an inventory of cleaning supplies and notifying supervisors when restocking is needed Reporting Issues: Reporting maintenance or repair issues, such as broken fixtures, leaky faucets, or damaged furnishings, to the appropriate department Lost and Found: Keeping track of lost and found items, cataloging them, and ensuring they are returned to the rightful owners Special Cleaning Tasks: Occasionally, Housekeeping Assistants may be assigned special cleaning tasks, such as carpet cleaning, window washing, or deep cleaning projects Guest Services: In a hospitality setting, Housekeeping Assistants may also provide additional services upon guest request, such as delivering extra towels, pillows, or room service orders

Sodexo Food Solutions India Pvt. Ltd. is looking for Associate Housekeeping to join our dynamic team and embark on a rewarding career journey Cleaning: Cleaning and sanitizing rooms, common areas, and facilities, which includes making beds, dusting, vacuuming, sweeping, mopping, and disinfecting surfaces Room Preparation: Preparing guest rooms or workspaces by restocking amenities, replacing linens, and ensuring all supplies are in place Bathroom Maintenance: Cleaning and disinfecting bathrooms, including fixtures, mirrors, and tiles, and replenishing toiletries Trash Removal: Emptying trash bins and replacing liners as needed, disposing of waste appropriately Laundry Duties: Collecting, sorting, washing, drying, folding, and organizing laundry, including linens, towels, and uniforms Inventory Management: Maintaining an inventory of cleaning supplies and notifying supervisors when restocking is needed Reporting Issues: Reporting maintenance or repair issues, such as broken fixtures, leaky faucets, or damaged furnishings, to the appropriate department Lost and Found: Keeping track of lost and found items, cataloging them, and ensuring they are returned to the rightful owners Special Cleaning Tasks: Occasionally, Housekeeping Assistants may be assigned special cleaning tasks, such as carpet cleaning, window washing, or deep cleaning projects Guest Services: In a hospitality setting, Housekeeping Assistants may also provide additional services upon guest request, such as delivering extra towels, pillows, or room service orders

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years' work experience as Assistant Manager / Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Bar is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years' work experience as Assistant Bar Manager or Team Leader/Captain in a hotel or large restaurant with good standards.

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations The Outlet Manager is responsible to manage the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Outlet Manager - Bar in a hotel or large restaurant with good standards.

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Manager is responsible to manage the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Officer - Grand Club responsible to assist the Grand Club Manager in managing the day-to-day operation of the executive floor and lounge at the hotel. QualificationsMinimum 1 to 2 years work experience as Guest Service Officer - Grand Club - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills. Freshers can also apply