645 Guest Service Jobs - Page 2

Role & responsibilities A Shift Manager is a professional who oversees operations when the Assistant Manager isn't present. They work hard to ensure customers receive good service and stay on task. A Shift Manager may also dictate employees' hours. Responsibilities Opening or closing the restaurant. Greeting and assisting customers. Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces. Manage dining reservations. Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift. Ensure client satisfaction and gracefully handle any complaints. Open or close the restaurant (when responsible for the first or last shift). Inform the next Shift Manager about pending tasks. Report maintenance and training needs. Ensuring compliance with safety regulations Actively seek to resolve any concerns while adhering to the company policy and standards of behaviour. Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers. Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work. Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals. Preferred candidate profile Proven experience as a Shift Manager or relevant role in a restaurant. Good knowledge of restaurant operations (like managing reservations and payments) Availability to work different shifts, including weekends. Basic knowledge of bookkeeping procedures. A customer service approach with the ability to manage complaints with professionalism Excellent organizational skills Team management abilities BSc in Restaurant Management, Business Administration or similar field. Certification from a culinary school is added advantage.

Role & responsibilities Strong communication and ability to work well in a team. Manage employees, including hiring and training. Train and instruct employees to ensure smooth transition in company. Administer training program and prepare schedule and handle inventory effectively. Agreeing and managing budgets & Sales Targets. Achieve restaurant sales and financial objectives. Coordinate with team to meet sales target & financial objectives. Keep detailed records of costs and revenues Lead a team of Shift Managers & Prepare shift schedules. Process payroll for all staff Address performance issues quickly and respectfully by coaching, counseling, and managing conflicts Deliver exceptional and memorable customer experiences. Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback. ensuring compliance with licensing, hygiene and health and safety legislation/guidelines Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards. Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. Maintain and ensure compliance to established food quality and standards. Proficient with Microsoft Office and Excel Possess extensive food and beverage knowledge Preferred candidate profile We are looking for a strong leader to help run our successful restaurant and provide the exceptional customer service were known for. You will oversee our team of motivated employees and ensure day-to-day operations run smoothly, creating a welcoming environment for all customers.

Role & responsibilities Managing Day- to- Day Operations Manage staff, prepare work schedules and assigning duties. Maintains service and sanitation standards in restaurant, bar areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Advocates sound financial/ business decision making; demonstrates honesty/ integrity; leads by example. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow- up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Ensures corrective action is taken to continuously improve service results. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on- going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Assists servers and hosts on the floor during meal periods and high demand times. Utilizes interpersonal and communication skills to lead, influence, and encourage others; Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Ensures and maintains the productivity level of employees. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters Achieve Sales and Cost targets Execute Local Sales initiatives To help finalize the budget, sales targets, their monitoring and achievements. To oversee activities related to sales and restaurant operations To help the manager to plan activities for sales promotions. To co-ordinate with other department heads Meeting high end customer and corporate for sales promotion Preparing monthly MIS, P&L a/c of the store To ensure sales & profitability is maintained through regular monitoring Conducting regular meetings with the team to discuss sales strategies &Restaurant issues. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Preferred candidate profile 3- year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 10-15years experience in the food and beverage, culinary, or related professional area.

We are seeking for candidate with min 1-2 years in experiencing working as a GRE, if interested contact swathi@brainsnskills.com or 9341818811

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Working with HR Operations, youll focus on the powerful and innovative systems and technologies that team members depend on to manage both work and life. Whether its time reporting or team member training, these critical systems keep things running smoothly. HR Operations is service-oriented, and puts team member success at the heart of our activities. So when it comes to parental leave or planning a vacation based on paid time off, our goal is to give Target team members easy access to intuitive systems with relevant, complete and accurate information.As an HR Operations Center (HROC) Lead Specialist, you will take ownership of escalated issues and contacts that require additional research. Youll make decisions based on past experience and impact, take partners as necessary and model high quality guest service. You will provide feedback to HROC teams based on opportunities that have surfaced during review of issues. In your role, you will respond to all issues in a timely manner and appropriately track and document resolution, while maintaining confidentiality. Youll also assist with identifying, developing and implementing improvements to existing and new procedures and functions to maximize service delivery to our guests. This includes significant elements of project management including, but not limited to, process mapping, development and testing of resources and process, documentation of procedures, training and sharing of ongoing feedback to teams based on performance, monitoring and reporting results, and sustained, successful service delivery.Core responsibilities are described within this job description. Job duties may change at any time due to business needs. About you: Bachelors Degree from Accredited Universities 2+ years of related HR Office or guest service experience Demonstrated success in areas of work quality and guest service Knowledge of HR & Payroll systems Strong guest service and follow-up skills, with excellent verbal and written communication skills Ability to manage multiple tasks; strong organizational skills Strong PC skills and proficient with MS Office Package Innovative and creative problem solving skillsPreferred Knowledge of Targets policies and procedures Previous experience with coordinating projects Previous experience on the HROC Direct Operations Team Knowledge of Targets myTime system Knowledge of Targets payroll processes Strong working knowledge of HROC functions, systems, processes and procedures and understanding of our relationship with the field and client Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

Key Responsibilities of a Guest Relations Executive: Welcoming and Assisting Guests: GREs greet guests upon arrival, provide information about the establishment and its services, and address any initial inquiries. Managing Guest Needs: They handle guest requests, complaints, and concerns, striving for prompt and efficient solutions. Maintaining Guest Satisfaction: GREs actively work to ensure guests are comfortable and satisfied throughout their stay, building positive relationships. Providing Information: They offer information about amenities, services, local attractions, and events. VIP Guest Handling: GREs often manage the needs of VIP guests, ensuring their experience is exceptional. Coordinating with Staff: They communicate with other departments to fulfill guest requests and resolve issues effectively. Essential Skills for a Guest Relations Executive: Excellent Communication Skills: GREs need to be strong communicators, both verbally and in writing, to interact effectively with guests and colleagues. Customer Service Orientation: A genuine desire to help and a proactive approach to guest needs are crucial. Problem-Solving Abilities: GREs should be able to handle guest issues and complaints efficiently and effectively. Interpersonal Skills: Building rapport with guests and maintaining positive relationships is a key aspect of the role. Professionalism: Representing the establishment in a positive and professional manner is essential. Multitasking and Organizational Skills: GREs often juggle multiple tasks and priorities, requiring strong organizational abilities.

SODEXO IS HIRING: BUTLER PRIVATE HNI RESIDENCE | AHMEDABAD Company: Sodexo Location: Ahmedabad, Gujarat Salary: Up to 50,000 (In-hand) Employment Type: Full-time IDEAL BACKGROUND: Candidates from branded hotels or with prior experience in luxury butler or personal assistant roles. PREFERRED PROFILES: Butler / Personal Assistant / Executive Assistant / Family Attendant for VIP households A reputed HNI corporate family in Ahmedabad is seeking a polished and professional Butler to manage personal and household service requirements at their private residence. This is a prestigious opportunity offering long-term stability and a respectful, private work environment. KEY RESPONSIBILITIES: Provide high-level personal service to family members and guests. Manage meal service, wardrobe organization, and table settings as per fine dining standards. Supervise household staff and oversee daily residential operations. Coordinate with vendors and manage household schedules. Maintain discretion, confidentiality, and service excellence at all times. CANDIDATE REQUIREMENTS: Proven experience as a butler, personal attendant, or guest relations professional in luxury homes or 5-star hotel environments. Well-groomed, professional, and service-oriented demeanor. Strong interpersonal and communication skills. High attention to detail, integrity, and commitment to excellence Understanding of premium hospitality standards and household management protocols. Fluency in English and/or Hindi; knowledge of Gujarati is an advantage. WHATS ON OFFER: In-hand salary up to 50,000 per month Opportunity to work with a well-established HNI family in a secure and professional setting. Provision of meals, uniforms, and accommodation. Long-term role offering job stability and minimal public exposure. A dignified, structured, and respectful work environment. TO APPLY: Drop your CV at upendra.kumar@sodexo.com +91 80973 87918 or DM for more details.

SODEXO IS HIRING: F&B ASSOCIATE PRIVATE HNI RESIDENCE | AHMEDABAD Company: Sodexo Location: Ahmedabad, Gujarat Salary: Up to 27,000 (In-hand) Employment Type: Full-time IDEAL BACKGROUND: Candidates from branded hotels or luxury residences with experience in food service, guest support, and household operations. PREFERRED PROFILES: Steward / F&B Service Staff / Room Service Attendant A reputed HNI corporate family in Ahmedabad is seeking a professional and disciplined Steward to support food service and household responsibilities at their private residence. This position offers long-term stability in a refined and respectful work environment. KEY RESPONSIBILITIES: Serve meals and beverages to family members and guests with proper etiquette. Manage table setup, pantry stock, and service cleanliness. Maintain hygiene in dining and service areas. Coordinate with kitchen, housekeeping, and vendors when needed. Provide prompt, courteous assistance to household members. Maintain a professional, discreet, and service-oriented approach. CANDIDATE REQUIREMENTS: Experience as a steward or F&B service staff in 4- or 5-star hotels or luxury homes. Well-groomed, polite, and responsible personality. Basic knowledge of food service standards and hygiene practices. Ability to follow instructions and work in a team. Communication in Hindi and/or English. WHATS ON OFFER: In-hand salary up to 27,000 per month. Work with a reputed HNI family in a premium and safe household environment. Accommodation, meals, and uniform provided. Long-term role with minimal public interaction and consistent working hours. TO APPLY: Drop your CV at upendra.kumar@sodexo.com +91 80973 87918 or DM for more details.

Greeting and Seating Guests: Welcoming customers, escorting them to their tables, and providing menus. Taking Orders: Answering questions about the menu, offering recommendations, and accurately recording food and drink orders. Serving Food and Drinks: Delivering orders to the correct tables, ensuring accuracy and promptness. Providing Excellent Customer Service: Checking on guests during their meal, addressing any concerns or requests, and ensuring overall satisfaction. Handling Payments: Presenting bills, processing payments, and providing accurate change. Maintaining Dining Area: Setting and clearing tables, ensuring a clean and organized dining space.

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Diploma/qualification in Hospitality or Tourism Management

The Assistant Manager Reservations is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques. What will I be doing? As the Assistant Manager Reservations, you will be responsible for performing the following tasks to the highest standards: Make sure all team members finish the Hilton University courses and pass the test. Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities, as well as the service standards and requirements. Assist the Commercial Director / Revenue Manager to finish the hotel budget and forecast. Maximize room sales and revenue for the hotel, up-selling as the highest priorities. Check daily all new reservations, cancel or change reservations, making sure information is passed to the respective departments correctly. Check daily 3-5 arrival guests or groups, making sure that the guest information, requirements and price information is correct. Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, emails, etc. Always maintain a sales attitude, not losing any sales opportunity in the hotel. Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries. Focus on any change from main guest sources and market, reporting trend changes to the Revenue Manager and Commercial Director. Make sure that all commissions are correct and follow up promptly. Make sure that all rejected business is filed by reason. Ensure that all correspondence has been filed accordingly, with correct and updated information. Comply with hotel credit policies and make sure to forecast revenue. Comply to setting rooms supply and price control. Maintain and update guest information and sales data by the Reservations procedure. Sustain high level guest service standards. Ensure that all input information is correct. Keep close attention to team members requirements, including attention to every team member s workload and duties to fulfil operation needs. Maintain clean and tidy work areas at all times. Comply with all company policies related to reservations. Comply with all systems and procedures laid down by the hotel. Prioritize quality of reservations. Strictly follow brans standards. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Assistant Manager Reservations serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the

Job brief Responsibilities Welcoming guests in a friendly and professional way Attend to Guests and answer their inquiries Provide information about Project , amenities, area and other to promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks like follow up with Customers who visited oR are interested in the Project. Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily. Handle guest feedback, concerns, and complaints in a courteous and efficient manner. Greeting and welcoming guests upon arrival, providing information about the property or establishment, and offering assistance as Requried. Requirements and skills Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of local languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Any Diploma or Graduate. Hospitality Management is preferred 1 male , 2 female each, sunday not off. Weekly One day off.

Also General Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment. Role & responsibilities Any graduate with 3 to 8 years of experience in front office and guest relations management preferably from the Hospitality , hotels industry or Aviation industry , pleasant looking, with good communication skills and pleasing manners, with adept knowledge and experience to handle VIPs & VVIP guests. Maintain the front office ambience and coordinate with internal stake holders for admin related works as and when assigned by the RM from time to time. Hindi speaking will be an added advantage. Immediate joinees preferred. Refex is a Great Place to work certified company located at the prime location of the Chennai city visit www.refex.group to know more details about the company. Please apply online through https://refex.myadrenalin.com/CandidateMAX/#/?CompanyID=SHERISHA

Also General Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment. Any graduate with 3 to 8 years of experience in front office and guest relations management preferably from the Hospitality , hotels industry or Aviation industry , pleasant looking, with good communication skills and pleasing manners, with adept knowledge and experience to handle VIPs & VVIP guests. Maintain the front office ambience and coordinate with internal stake holders for admin related works as and when assigned by the RM from time to time. Hindi speaking will be an added advantage. Immediate joinees preferred. Refex is a Great Place to work certified company located at the prime location of the Chennai city visit www.refex.group to know more details about the company.

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage Restaurant operations Maintain exceptional levels of customer service Recruit, manage, train and develop the Restaurant team Manage guest queries in a timely and efficient manner Work within budgeted guidelines in relation to Food and Payroll Drive sales to maximize budgeted revenue Develop menus with other members of Food and Beverage team Accountable for monthly stock takes Incentivise team members to maximize sales and revenue Set departmental targets and objectives, work schedules, budgets, and policies and procedures Evaluate guest satisfaction levels with a focus on continuous improvement Ensure communication meetings are conducted and post-meeting minutes generated Be environmentally aware Assist other departments wherever necessary and maintain good working relationships Comply with hotel security, fire regulations and all health and safety legislation

Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (eg, with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law. Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsibilities: * Manage Rooms housekeeping operations from cleaning schedules to inventory control. * Maintain high standards of guest satisfaction through exceptional service. Flexi working Over time allowance Sales incentives Performance bonus

Front office operations i.e. reception, reservations, concierge, & guest services Check-in/check-out processes Accurate billing Guest satisfaction & guest feedback systems Monitor room availability, rate management, and occupancy forecasts Required Candidate profile 4–8 years of front office supervisory experience in a 4-star or higher hotel Proficiency in PMS (e.g., Hotelogix or similar) Strong leadership, communication, and problem-solving skills Perks and benefits Food & Accommodation ProfessionalWork Environment

Walk in interview for 5 Star hotel in Dubai ( Freshers) Interview Date - 26th - 27th June Call Directly on +91-9240234024 (Hot lines number) If Interested to Apply for Work Permit you can Share your Resume and pictures on citaimmigration@gmail.com Restaurant Service Staff (Waiter/Waitress) 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com You can Call Directly on +91-9240234024 (Hot lines number) Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Head Office:-Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059 Branch Office:- Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets, HUDA Sector 11-12, Panipat ( Haryana)- 132103 Website :www.cita.co.in

We are hiring a Front office Executive @ Chennai Position : Front office executive Exp : 2 to 5 years Admin or front office Experience Qualification : any degree location : Moundroad , Chennai Keyskills - front office , Admin, Advance Excel, Good communication Interested candidates Please share your resume mail - ashvitha.c@sodexo.com

Dear Applicants, Greetings From Job Search Recruitment Services, Hiring for the Post Front Desk Executive / GRE For Real Estate Company in Dombivli Location. Office Time - 9.30am to 6.30pm ( Saturday & Sunday Working , 1 Weekly Week off Between Monday to Thursday ) Gender - Female Only. Qualification - Any Graduate Knowledge and skill set :- Good communication and command over Language Job Description :- Greet and welcoming guests in person and on phone. Answer and screen incoming calls. Handle and redirect customer queries. Organize incoming and outgoing Mails. Attending to visitors and organizing for conference room and board room meeting. Maintaining leave records and attendance of employees. Supervision of housekeeping activities. Coordinate meeting and appointments. Set up and maintain Accurate data management system. Interested Candidates Drop there Resume on Mentioned Email id kallori1990@gmail.com Thanks & Regards, Reshma K 7661801815

Intercontinental Hotels Group India Private Limited is looking for Guest Service Associate - Front Office to join our dynamic team and embark on a rewarding career journey Provide excellent customer service at the front desk. Check guests in and out of the hotel efficiently. Handle guest inquiries and reservations. Maintain accurate records of guest transactions. Resolve any guest complaints or issues promptly. Collaborate with other hotel staff to ensure guest satisfaction.

Intercontinental Hotels Group India Private Limited is looking for Guest Service Associate - Housekeeping to join our dynamic team and embark on a rewarding career journey Maintain cleanliness and orderliness of guest rooms and public areas. Perform routine cleaning tasks such as dusting, vacuuming, and mopping. Replenish supplies and amenities in guest rooms. Report any maintenance issues or repairs needed. Follow safety protocols and guidelines. Assist with setting up and breaking down for events.

Check guest profiles and guest history prior to the guest arrival and be familiar with all the information. Notify concerned departments for guest arrival and ensure that they have the guests history and preferences information before the arrival. Coordinate with departments for transfer related requests and assist guests with transfers to and from the hotel if required. Prepare all arrival amenities such as welcome letter, champagne, shoe bag, cold towels and welcome drinks. Offer welcome drink and cold towel on arrival. Escort guests accordingly throughout the resort. Recommend, plan, schedule and make arrangement with guests for their preferred activities during the stay. Knowledge of fire & safety procedures and exits. Upsell all resort, spa, LIFE and restaurant facilities. Ensure all equipment of the department is kept clean and in good working condition. Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. Strictly adhere to LQA standards and guest comments. Qualifications To execute the position of Guest Experience Maker (GEM), I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred. Technical skills include MS Office - Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have excellent knowledge of guest related functions and guest service. Fluent in English

You hae heard the line before - our people are our most aluable asset - well you d better beliee it! Do you want to make a real difference to our team, identifying and deeloping existing talent Then why not come and join us at the Radisson Hotel Group to Make Eery Moment Matter! where our guests can relax and enjoy the serice our team proides You are a passionate adocate of how the deliery of brilliant Human Resources support can add true alue to an organization, and you re someone who genuinely beliees in the wider business benefits it can bring to a company and the team. As Asst. Manager HR, you will join a team that is obsessie about deliering exceptional serice where we beliee that anything is possible, whilst haing fun in all that we do! Key Responsibilities of the Asst. Manager HR : -Supports the smooth running of the Human Resources Department, where all areas of responsibility are managed and deliered to the highest leels -Works as part of a team that maximizes the guest serice and the team experience, deliering a positie and responsie approach to enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Deliers on departmental plans and objecties, where hotel initiaties & targets are achieed -Collaborates with their immediate report, ensuring that costs and inentory are controlled, that productiity and performance leels are attained -Builds and maintains effectie working relationships whilst promoting the company culture and alues. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice actiities are planned, deliered and documented for internal and external audit, performing follow-up as required Requirements of the Asst. Manager HR : -Experience in HR beneficial but not essential -Hands-on approach with a can-do work style -Commitment to deliering exceptional guest serice with a passion for the hospitality industry -Ability to find creatie solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an enironment that demands excellence -Experience of working with IT systems on arious platforms -Strong communication skills Join us in our mission to make eery moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we beliee that people are our number one asset. As the one of the world s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.