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Guest Service Associate

Prestige Property Management & Services

0 - 31 years

2 Lacs

Meenakunte Hosur, Bengaluru/Bangalore

Posted:1 day ago| Platform: Apna logo

Apply

Skills Required

service processing payments maintenance reporting connect

Work Mode

On-site

Job Type

Full Time

Job Description

- Welcoming guests / Customers. Act as the point of reference for guests - Answering phone calls, make reservations, taking and distributing messages or mail, redirecting calls, responding to inquiries - Handling complaints and resolving issues in a timely and professional manner - Processing payments and maintaining accurate records - Coordinating with housekeeping & maintenance staff to ensure front office is clean and all Acs / Fans / Lights / Bulbs are functioning properly - Ensure maintaining a clean and organized front desk area - Providing information about the Company and its amenities - Ensuring customer satisfaction - Updation of customer contact information - Escalate to the reporting manager about any issue - Maintenance of Registers at the Front Desk Viz. Movement Register / Visitors Register Please connect with Ananthu M A8951441262 Shivakumar H 96111 98963

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Guest Service Associate