Guest Service Associate - Housekeeping

Job Description

Perform a wide range of housekeeping functions to maintain the appearance and cleanliness of all hotel areas, including guest rooms, public spaces, and staff areas. Deliver guest requests promptly, ensuring that all guest needs are met to their satisfaction. Stock housekeeping carts with necessary supplies and maintain cleanliness in all assigned areas. Regularly clean rooms and public spaces , following hotel standards to ensure a positive guest experience. Maintain the overall cleanliness and ambiance of the hotel to create a welcoming and memorable environment for guests. Take initiative in identifying areas that need attention, and proactively complete tasks to enhance guest satisfaction. Adhering to Company Standards Follow safety protocols and company procedures to ensure a safe working environment. Ensure uniform , personal appearance, and communication standards are professional and in line with company policy. Uphold quality standards , ensuring that all work is performed to the highest level of cleanliness and attention to detail. Handle confidential information responsibly, respecting guest privacy at all times. Physical and Practical Work Requirements Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand, sit, or walk for extended periods and take a hands-on approach to all tasks in the hotel environment. Ensure cleanliness and organization by keeping all areas free of hazards and addressing any safety concerns promptly. Additional Responsibilities Perform other reasonable job duties as assigned to ensure the guest experience meets company standards and expectations. Communicate effectively with other hotel staff to coordinate tasks and ensure smooth operations across departments.