Guest Relations Executive

We are hiring GRO for our Company! Job Title: Guest Relationship Officer Company: Cholan Tours Pvt Ltd Job Locations: Chennai, Coimbatore, Madurai, Trichy, Cochin, Trivandrum Industry: Travel & Tourism Experience: 0–3 years (Freshers with MBA in Tourism can apply) Employment Type: Full-time Job Summary: Cholan Tours Pvt Ltd is looking for vibrant and service-oriented Guest Relationship Officers to enhance guest experiences across our operational locations. This role is ideal for MBA Tourism graduates who are passionate about travel and customer service. Key Responsibilities: Welcome and assist guests at airports, hotels, or tour locations. Act as the key point of contact for guests and ensure a smooth travel experience. Coordinate with chauffeurs, guides, and back-office teams to fulfill guest requirements. Address guest queries and resolve concerns promptly and professionally. Share relevant travel and local information to enhance guest satisfaction. Maintain guest feedback logs and submit daily reports to the management team. Uphold the company’s service standards and guest-first culture. Candidate Requirements: MBA in Tourism Management (mandatory qualification). Strong verbal and written communication skills in English (additional languages are an advantage). Friendly, professional, and customer-centric approach. Willingness to work in rotational shifts and on weekends/holidays. Basic proficiency in MS Office, Email, and WhatsApp. Ability to handle multiple tasks with attention to detail. What We Offer: On-the-job training with experienced travel professionals. Career growth opportunities in a reputed and expanding travel company. Competitive salary package with travel-related perks. To Apply: 📧 Email your resume to: hr@cholantours.com 📱 Contact: 74183 18883 🌐 Website: www.cholantours.com Show more Show less