General Manager

General Manager

1.Champion Business Excellence

• Drive the hotel s financial success and guest satisfaction by exceeding key performance indicators.
• Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
• Stay ahead of market trends and seize new opportunities

2.Lead with Vision

• Inspire a culture of excellence by providing strong leadership to all team members
• Monitor and develop team member performance, particularly the executive team and department heads
• Foster a workplace where every team member thrives and contributes to the property s collective goals

3.Elevate Guest Experience

• Manage operations with a keen eye for detail
• Monitor guest feedback and implement improvements as necessary to exceed guest expectations
• Deliver exceptional service to ensure every guest leaves with a desire to return

4. Financial Stewardship

• Develop and manage the hotel s budget, including revenue forecasting, expense control and capital expenditures
• Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives

5.Quality Assurance

• Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
• Conduct regular inspections to ensure compliance with quality and brand standard requirements
• Implement improvement initiatives to enhance overall guest experience and hotel reputation

6. Owner Relations

• Build strong rapport with hotel owners through proactive and on-going communication
• Serve as a primary liaison between hotel owners and corporate entities
• Prior Hotel General Manager experience with strong Operations knowledge
• Success in driving commercial returns and revenue
• Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
• Outstanding communication and negotiation skills with a customer-first mindset
• Solid grasp of financial management principles and experience in budgeting and forecasting
• Dynamic, innovative and solutions-oriented, with the ability to be adaptable to meet the ever-changing demands of the industry