General Manager / Associate Vice President - Human Resources

Role & responsibilities:

To provide a comprehensive and professional HR service to the organization and business that enables; the organization to continuously improve its performance in achieving its goals.

To lead and manage the Shared Services HR Function, ensuring the delivery of efficient, consistent, and high-quality HR services across the organization. This role is responsible for driving operational excellence, aligning HR practices with business goals, and fostering a culture of continuous improvement and employee engagement.

1. HR Policy & Governance

• Maintain and continuously improve a framework of HR policies and procedures aligned with the organizations values and legal requirements.
• Ensure compliance with employment laws and internal standards across all locations.

2. Workforce Planning & Talent Acquisition

• Advise senior management on strategic workforce planning and optimal employment models.
• Oversee recruitment and selection processes to ensure timely hiring of qualified candidates for both temporary and permanent roles.

3. Learning & Development

• Lead the design and implementation of training and development programs.
• Ensure regular assessment of training needs and evaluate the effectiveness of learning initiatives.

4. Performance Management & Rewards

• Build and manage a robust Performance Management System (PMS) that drives accountability and performance.
• Advise on and implement Compensation & reward and recognition strategies that align with business objectives and employee motivation.
• Drive Compensation benchmarking across each Business

5. HR Operations & Data Management

• Collaborate on the design and implementation of IT systems to support HR operations and performance tracking.
• Ensure timely analysis, and reporting of HR data to support decision-making and continuous improvement.

6. Employee Relations & Compliance

• Provide expert guidance to managers and employees on disciplinary and grievance matters.
• Promote a positive work environment through fair and consistent application of policies and procedures.

7.

• Oversee end-to-end payroll processing to ensure accuracy, timeliness, and compliance with statutory requirements.
• Manage payroll audits, reconciliations, and reporting.
• Coordinate with finance and tax teams to ensure proper documentation and disbursement.
• Oversee Group level compliance for HR

8. Strategic HR Initiatives

• Contribute to the development and execution of the organizations people strategy across businesses.
• Lead or support key HR projects and change initiatives to enhance organizational effectiveness.
• Be responsible for driving the complete HR automation for the whole Group.