General Manager

Position: General Manager – Chinese Restaurant/Pan Asian Restaurant

Location: Gurgaon, Haryana

Experience: 5–10 years in restaurant or hospitality management (preferably with Pan Asian cuisine)

Job Description (JD) for a General Manager at a Chinese restaurant in Gurgaon, blending industry standards with local expectations:

Key Responsibilities:

➢ Operations Management: Oversee daily restaurant operations, ensuring smooth service and adherence to quality standards.

➢ Team Leadership: Recruit, train, and manage front-of-house and kitchen staff; foster a positive and efficient work culture.

➢ Customer Experience: Ensure exceptional guest service, handle escalations, and maintain high satisfaction levels.

➢ Financial Oversight: Monitor budgets, control costs, manage P&L, and optimize profitability.

➢ Inventory & Supply Chain: Manage vendor relationships, control stock levels, and ensure timely procurement of ingredients and supplies.

➢ Compliance & Safety: Enforce hygiene, food safety, and local regulatory standards.

➢ Marketing & Promotion: Collaborate on local marketing strategies, events, and promotions to boost footfall and brand visibility.

Skills & Qualifications :

➢ Strong knowledge of Chinese cuisine and dining etiquette

➢ Excellent leadership and interpersonal skills

➢ Proficiency in restaurant management software and POS systems

➢ Ability to multitask and work under pressure

➢ Degree/diploma in Hotel Management or related field preferred

Preferable :

➢ Mandarin language skills (even basic)

➢ Prior experience with pan-Asian or fine-dining concepts

➢ Familiarity with Gurgaon//'s F&B landscape