Front Office Manager

Job Title: Front Office Manager
Company: Shila Heritage Resort
Location: Sakleshpur, Karnataka
Experience Required: Minimum 4–5 years in front office operations
Salary: Up to ₹45,000 per month
Benefits: Food and Accommodation Provided
Commitment: Preference for candidates loyal and dedicated to long-term growth with the company

Job Summary:

Shila Heritage Resort is seeking an experienced and service-oriented Front Office Manager to lead our front desk operations at our Sakleshpur property. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven background in hospitality with at least 4–5 years of relevant experience.

Key Responsibilities:

• Supervise daily front office operations including guest check-in/check-out, reservations, and concierge services
• Train, schedule, and manage front office staff to ensure high levels of guest satisfaction
• Handle guest concerns and resolve complaints promptly and professionally
• Maintain communication with housekeeping, F&B, and other departments for seamless operations
• Ensure compliance with hotel policies and procedures
• Prepare and review reports related to occupancy, revenue, and staff performance
• Uphold the brand standards and maintain a welcoming environment for guests
• Oversee cash handling, billing, and POS systems

Requirements:

• Minimum 4–5 years of experience in a front office role, with at least 1–2 years in a managerial or supervisory position
• Strong knowledge of hotel front office systems (PMS), customer service, and staff management
• Excellent communication, organizational, and leadership skills
• Professional appearance and behavior
• Willingness to stay on-property and commit to long-term growth with the company
• Preferably from a hospitality background with a degree or diploma in Hotel Management

Benefits:

• Competitive salary up to ₹45,000 per month
• Free food and accommodation provided by the resort
• Supportive work environment with opportunities for career growth
• Preference given to candidates demonstrating loyalty and dedication to the company

To Apply: Share your CV - 6366990335

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Language:

• Kannada (Preferred)

Work Location: In person