Front Office Executive

Randstad

4 - 9 years

4 - 7 Lacs

Noida Greater Noida

Posted:2 weeks ago| Platform:

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Skills Required

Front Desk Receptionist Activities Front Office Management Front Office Operations Guest Handling Calendar Management Telephone Handling Office Coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Key Responsibilities of a Front Office Role:

Greeting and Welcoming:
Providing a warm and professional first impression to visitors and clients.
Phone Management:
Answering, screening, and directing incoming calls to the appropriate personnel.
Information Provision:
Answering inquiries, providing directions, and offering general assistance to visitors and callers.
Administrative Support:
Assisting with tasks such as scheduling appointments, managing mail and deliveries, and maintaining records.
Customer Service:
Addressing complaints, resolving issues, and ensuring a positive experience for all interactions.
Maintaining the Front Desk Area:
Ensuring the reception area is tidy, organized, and well-stocked with necessary supplies.
Security:
Monitoring access to the building, issuing visitor badges, and maintaining security protocols.

Skills Required for a Front Office Role:

Communication Skills:
Excellent verbal and written communication skills are essential for interacting with visitors, answering phones, and providing information.
Organizational Skills:
Ability to manage multiple tasks, prioritize responsibilities, and maintain a well-organized workspace.
Customer Service Skills:
A positive attitude, patience, and the ability to handle customer inquiries and complaints effectively.
Technical Skills:
Proficiency in using office equipment (phones, computers, printers, etc.) and software (Microsoft Office Suite, etc.).

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