Front Desk Executive

Role: Front Desk Executive

Qualification: Graduate in any discipline

Job Summary: We are seeking a professional and well-organized Front Office Executive to efficiently manage our reception area and provide vital administrative and communication support. The ideal candidate will be the first point of contact for all visitors and callers and will ensure smooth day-to-day front office operations.

Key Responsibilities:

Front Desk Management & EPABX Handling

• Manage the front desk and operate the EPABX system for incoming/outgoing calls.
• Direct calls to the relevant departments and take accurate messages when needed.

Telephone & Contact Records

• Maintain up-to-date internal extension lists and contact details of vendors, consultants, and key stakeholders.

Visitor Handling

• Greet and assist all visitors including vendors, clients, consultants, job candidates, and ex-employees.
• Maintain a visitor log and issue visitor passes as per company policy.

Courier & Document Management

• Record and track all incoming and outgoing courier and documentation.
• Ensure timely distribution of bills, cheques, resumes, insurance papers, drawings, and other official documents.

I-Card & Document Handling

• Manage the activation and return of visitor I-cards.
• Handle sensitive and important documents with confidentiality and responsibility.

Hospitality Arrangements

• Arrange refreshments, lunch, or snacks for guests and visitors when required.

Reception Monitoring & Control

• Maintain cleanliness, professionalism, and decorum in the reception area.
• Report any suspicious or unusual activity to the Admin/HR department promptly.

Attendance & Biometric Support

• Support HR/Admin with employee attendance monitoring using biometric systems.

Administrative Support

• Assist in day-to-day administrative activities as directed by the Admin or HR department.

Travel Desk Coordination

• Coordinate travel arrangements such as booking tickets, accommodations, and transport for employees and guests, as per company policies.

Requirements

• Proficiency in MS Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Presentable, polite, and professional demeanor
• Ability to multitask and handle responsibilities efficiently
• Prior experience in front office/reception/admin role is preferred

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Experience:

• Front desk: 1 year (Required)
• Travel desk management: 1 year (Required)

Work Location: In person