Foreign Exchange Customer Relationship Executive

Hindustan Recruitment

1 - 3 years

1 - 3 Lacs

Pune Maharashtra India

Posted:4 days ago| Platform: Foundit logo

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Skills Required

Customer Service Learning And Development Customer Satisfaction Problem-solving Communication Skills customer centricity

Work Mode

On-site

Job Type

Full Time

Job Description

Foreign Exchange Customer Relationship Executive

Key Responsibilities

Build and maintain strong, lasting relationships
with foreign exchange clients, ensuring their needs are met with exceptional service.
Act as the primary point of contact for customer inquiries related to foreign exchange services, rates, and policies.
Provide guidance and support
to customers on various foreign exchange transactions, helping them navigate processes seamlessly.
Proactively identify opportunities to enhance customer satisfaction and loyalty.
Handle customer feedback and resolve issues efficiently and professionally.
Collaborate with the operations team to ensure smooth execution of client requests.

Skills & Qualifications

Minimum 1 year of experience in customer relationship management
, preferably within a financial or foreign exchange context.
Excellent communication skills
, both verbal and written, are essential for effective client interaction and service delivery.
A strong customer-centric approach with a commitment to providing outstanding service.
We are looking for an
immediate joiner
who can quickly integrate into our team and build rapport with clients.
Ability to understand and explain foreign exchange concepts and policies clearly.

What We Offer

A competitive salary package.
An opportunity to work in the dynamic foreign exchange sector.
A supportive environment focused on client satisfaction and professional growth.

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