Food and Beverage Supervisor

Job Title: Food & Beverage SupervisorJob Summary:

The F&B Supervisor is responsible for overseeing daily operations of the restaurant to ensure high-quality service and guest satisfaction. This role involves supervising staff, maintaining service standards, handling guest interactions, coordinating with the kitchen, and supporting revenue goals.

Key Responsibilities:

• Guest Service & Operations
• Supervise daily F&B service to ensure smooth, efficient, and courteous operations.
• Maintain high standards of guest service, hygiene, and safety.
• Handle guest complaints or special requests promptly and professionally.
• Monitor dining areas for cleanliness, ambiance, and readiness.

2. Staff Supervision & Training

• Assign duties and shifts to F&B team members.
• Train new and existing staff in service standards, menu knowledge, and upselling techniques.
• Motivate and monitor team performance, ensuring consistency and discipline.
• Conduct daily briefings to communicate specials, events, or service expectations.

3. Sales & Upselling

• Encourage and monitor effective upselling of menu items, specials, and promotions.
• Support revenue goals through suggestive selling and service excellence.
• Assist in planning and executing special events, banquets, or theme nights.

4. Coordination & Communication

• Liaise closely with kitchen staff to ensure smooth order flow and timely service.
• Coordinate with other departments (housekeeping, front office) for guest needs and events.
• Ensure proper communication of special dietary requirements or allergies.

5. Inventory & Reporting

• Monitor stock levels for linen, crockery, cutlery, and consumables.
• Assist in conducting regular inventory counts.
• Ensure proper billing, cash handling, and reporting of daily sales.
• Provide feedback and suggestions to management on menu, service, or operations improvements.

Qualifications & Experience:

• Diploma or degree in Hotel Management or related field.
• Minimum 4–6 years of experience in F&B service, with at least 2 year in a supervisory role.
• Knowledge of restaurant service standards, food safety, and hygiene practices.
• Experience with POS systems preferred.

Key Skills & Competencies:

• Excellent communication and interpersonal skills.
• Leadership and team management abilities.
• Customer-focused with strong problem-solving skills.
• Sales-oriented mindset with upselling skills.
• Attention to detail and organizational skills.

Compensation:

[As per industry standards / Negotiable]

Work Schedule:

[Full-time / Shift-based as per operational requirements]

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Work Location: In person