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E-data Systems
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Finacle Helpdesk Support L3

Finacle Helpdesk Support L3

E-data Systems

4 - 7 years

6 - 9 Lacs

Mumbai

Posted:1 week ago| Platform:

Apply

Skills Required

Service management Analytical skills Delivery Lead Ticketing Helpdesk Social media IT support Finacle Troubleshooting Core banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description:

Essential Job Functions:

Should be skilled in following:

Working experience of Finacle Menu Options (CBS Version 7.0.25, UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support
Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis
Working experience on Service Management/ Ticketing Solutions
Working experience as Delivery Lead in similar Project

Basic Qualifications:

Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
Strong problem-solving and analytical skills
Effective communication and teamwork abilities
Eagerness to learn and adapt to challenging technical tasks

Other Qualifications:

Advanced degree in a related field is a plus
Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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Finacle Helpdesk Support L3