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Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Location:

Mumbai, Hyderabad, Kolkata

Department:

Business Operations

Type:

Full-time Consulting (In Office)

Responsibilities:

  • Oversee a team of Field Health Coaches and ensure they are present, active, and effective at their assigned clinics.
  • Visit clinics regularly to check on operations, guide the team, and observe how the program is being delivered.
  • Train and coach team members on how to engage with patients, use the app correctly, and follow program protocols.
  • Track daily performance metrics such as clinic attendance, number of patients engaged, data quality, and report submissions.
  • Address any issues or roadblocks faced by coaches on the ground whether related to clinics, technology, or workflow.
  • Build and maintain strong relationships with doctors and clinic staff to ensure long-term support for the program.
  • Make sure team members follow clinic schedules, use the tools properly, and communicate clearly with patients.
  • Support regular performance reviews and help plan training refreshers or corrective actions when needed.

Education:

  • Bachelor s degree in Life Sciences, Nutrition, Pharmacy, Nursing, Healthcare, or any related field.

Experience Required:

  • 2 4 years of experience in a field operation, team handling, or health program role.
  • Previous exposure to working with healthcare professionals, clinic operations, or wellness programs is helpful.
  • Experience managing field teams or supervising in-person engagement activities is a plus.

Skills:

  • Strong people and team management skills
  • Good communication and interpersonal abilities
  • Comfortable with field travel and daily clinic visits
  • Practical problem-solving approach
  • Ability to coach and guide teams effectively
  • Confident using mobile apps and basic digital tools
  • Organized, dependable, and responsive
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