Field Service Engineer (Chromatography)

Sartorius

3 - 7 years

3 - 6 Lacs

Hyderabad Telangana India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Service Engineering Customer Support automation systems technical equipment Chromatography

Work Mode

On-site

Job Type

Full Time

Job Description

Field Service Engineer

Main Responsibilities & Tasks

Provide service and customer support during field visits and in-house dispatches.
Manage all on-site installation, qualification, repair, and preventive maintenance tasks.
Handle various systems, including
LPLC and HPLC
product segments; experience in overall
chromatography
is a plus.
Diagnose errors and technical problems to determine the proper solutions.
Produce timely and detailed service reports, ensuring all documentation is accurate and complete.
Comprehend customer requirements and make appropriate recommendations or briefings.
Operate a vehicle safely and use field automation systems for daily tasks.
Work collaboratively with the technical team and share information across the organization.
Build positive and lasting relationships with customers.

Qualifications

An engineering degree in
Chemistry, Electronics, Electrical, Instrumentation
, or a similar field.
Proven
field service experience
.

Skills

The ability to troubleshoot, test, repair, and service technical equipment.
Excellent
communication skills
, both spoken and written.
High
customer orientation
and a strong team spirit.
The ability to work flexible shifts and adapt to changing work schedules.
Familiarity with mobile tools and applications.

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