Service Engineer

Sartorius

5 - 10 years

6 - 12 Lacs

Bengaluru Karnataka India

Posted:17 hours ago| Platform: Foundit logo

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Skills Required

Service Engineering Customer Support automation systems Communication Skills technical equipment

Work Mode

On-site

Job Type

Full Time

Job Description

Service Engineer

Main Responsibilities & Tasks

Provide service and customer support during field, in-house visits, and dispatches.
Manage all on-site installation, repair, maintenance, and testing tasks.
Diagnose errors or technical problems and determine proper solutions.
Produce timely and detailed service reports, ensuring correct documentation of all processes.
Comprehend customer requirements and make appropriate recommendations and briefings.
Build and maintain positive relationships with customers.
Cooperate with the technical team and share information across the organization.
Safely operate a vehicle and use field automation systems.

Qualifications

Engineering degree in
Chemistry, Electronics, Electrical, and Instrumentation
, or a similar field.
Proven
field service experience
, with a focus on
LPLC and HPLC
product segments. Overall chromatography experience is highly valued.
Familiarity with mobile tools and applications.

Skills

Ability to
troubleshoot, test, repair
, and service technical equipment.
Strong team spirit and a high customer orientation.
Ability to work flexible shifts and adapt to changing work schedules.
Excellent
communication skills
, both spoken and written.
Strong problem-solving and analytical abilities.

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