Explore Better Pay & Position - BPO Openings For Experienced

0 - 5 years

3 - 6 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Job Opening: International Voice / Blended Process Pune Location

Job Overview:

Join our dynamic and fast-paced international BPO team! We are hiring for voice and blended processes, offering excellent growth opportunities and a competitive salary package. Whether you're a fresher or an experienced professional, this is your chance to build a global career in customer service.

Salary Package:

  • Fresher:

    18000 to 20000 in hand per month (Up to 3 LPA)
  • Experienced:

    Up to 6 LPA (30% Hike on Last In-Hand Salary, subject to experience and performance)

Key Responsibilities:

  • Handle inbound and outbound customer calls and chats (as per process requirement)
  • Resolve customer queries with empathy and professionalism
  • Meet quality and performance targets (AHT, CSAT, FCR, etc.)
  • Maintain accurate records of customer interactions
  • Ensure adherence to process compliance and guidelines.

Eligibility Criteria:

  • Minimum

    HSC (12th pass)

    or

    Graduate in any discipline

  • Freshers

    with good English communication skills are welcome
  • Experience in international voice/blended BPO

    will be an added advantage
  • Excellent spoken English and ability to handle global customers
  • Willingness to work in

    rotational shifts and night shifts

Skills Required:

  • Strong verbal and written communication
  • Customer-first attitude
  • Good problem-solving and interpersonal skills
  • Basic computer and MS Office knowledge

Why Join Us?

Attractive salary & performance incentives
International exposure Great work environment & team culture On-the-job training and career development

How to Apply:

Contact HR Kalyani:

Note: No virtual Rounds of Interview

REFRENCES ARE HIGHLY APPRICIATED

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