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4.0 years
0 Lacs
Delhi, India
On-site
JOB_POSTING-3-71607-3 Job Description Role Title: AVP - Acquisition Credit Strategy - Credit Analytics (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose AVP, Acquisition Credit Strategy will have the opportunity to work on major business initiatives in the Credit Acquisition team that contribute to Synchrony Financials’ growth and productivity objectives. You will be responsible for developing, delivering , validating & monitor the performance of Acquisition strategies. This role enables you to work directly with the business in catering to the end-to-end analytical needs and will have the opportunity to work with cross-functional teams and leverage state of the art tools (viz., SAS, FICO AWB) and expected to manage communication rhythm with stakeholders on a regular basis. This is an Individual Contributor role and reports into VP, Acquisition Strategy Leader, within the India Credit Organization. Key Responsibilities Through data analytics, supports enterprise-wide projects with a primary focus on the One Acquisition initiative for Credit Acquisitions Program Pillar (retail lending) Develop portfolio, product, channel and client level map-over strategies, focused on approval rates, delinquency performance rates and or sales for our clients, dealers and providers based on the requirement Assist as a data liaison for third party vendors involving retail credit acquisition pillar tools supporting the One Acquisition Program Perform pre-implementation strategies and model testing validations and ensure sound strategy governance is executed Ensure execution of retail credit acquisition strategies with post release implementation validation and strategy monitoring Perform ad-hoc analytics as required, delivering results in a timely manner Excellent communication skills in presenting finding, updates and results to senior management Work cross-functionally and collaborate on projects across the organization in a fast paced environment. Perform other duties and/or special projects as assigned Work on multiple projects simultaneously. Manage projects independently. Required Skills/Knowledge 4+ years analytics experience in Consumer credit industry experience with analytic skills and experience in analyzing data utilizing SAS/SQL/MS tools with Degree in following Majors – Mathematics/Statistics, Operations Research, Economics, Computer Science/Engineering or other quantitative majors and 6+ year of relevant experience in lieu of a Degree. 4+ years of work experience with advanced SAS programming – SAS Base / SAS Stats / SAS Macros Ability to communicate and present at all levels of management; synthesizing complex concepts in a simplified manner; all the while, using tact to build consensus and negotiate business solutions Experience in managing multiple projects, organize work flow, and prioritize work assignments Experience with model governance processes and model validation Desired Skills/Knowledge Hands on experience in Python/PySpark Natural curiosity and passion to drive change in consumer banking Experience collaborating with teams of internal and external technical staff, business analysts, business and IT project managers and software support staff Excellent interpersonal skills in areas such as teamwork, facilitation and presentation to business users or management teams Experience with Waterfall and Agile project management methods and practices Working knowledge of system platforms/tools including Experian Strategy Manager and FICO Model Builder Decision Tree Eligibility Criteria Bachelor's degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with 4+ years of experience in Analytics ideally in support of Risk, Credit, Consumer Lending, or other relevant professional experience and 6+ year of relevant experience in lieu of a Degree. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees can apply Level / Grade : 10 Job Family Group Credit
Posted 1 week ago
4.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
JOB_POSTING-3-71607-2 Job Description Role Title: AVP - Acquisition Credit Strategy - Credit Analytics (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose AVP, Acquisition Credit Strategy will have the opportunity to work on major business initiatives in the Credit Acquisition team that contribute to Synchrony Financials’ growth and productivity objectives. You will be responsible for developing, delivering , validating & monitor the performance of Acquisition strategies. This role enables you to work directly with the business in catering to the end-to-end analytical needs and will have the opportunity to work with cross-functional teams and leverage state of the art tools (viz., SAS, FICO AWB) and expected to manage communication rhythm with stakeholders on a regular basis. This is an Individual Contributor role and reports into VP, Acquisition Strategy Leader, within the India Credit Organization. Key Responsibilities Through data analytics, supports enterprise-wide projects with a primary focus on the One Acquisition initiative for Credit Acquisitions Program Pillar (retail lending) Develop portfolio, product, channel and client level map-over strategies, focused on approval rates, delinquency performance rates and or sales for our clients, dealers and providers based on the requirement Assist as a data liaison for third party vendors involving retail credit acquisition pillar tools supporting the One Acquisition Program Perform pre-implementation strategies and model testing validations and ensure sound strategy governance is executed Ensure execution of retail credit acquisition strategies with post release implementation validation and strategy monitoring Perform ad-hoc analytics as required, delivering results in a timely manner Excellent communication skills in presenting finding, updates and results to senior management Work cross-functionally and collaborate on projects across the organization in a fast paced environment. Perform other duties and/or special projects as assigned Work on multiple projects simultaneously. Manage projects independently. Required Skills/Knowledge 4+ years analytics experience in Consumer credit industry experience with analytic skills and experience in analyzing data utilizing SAS/SQL/MS tools with Degree in following Majors – Mathematics/Statistics, Operations Research, Economics, Computer Science/Engineering or other quantitative majors and 6+ year of relevant experience in lieu of a Degree. 4+ years of work experience with advanced SAS programming – SAS Base / SAS Stats / SAS Macros Ability to communicate and present at all levels of management; synthesizing complex concepts in a simplified manner; all the while, using tact to build consensus and negotiate business solutions Experience in managing multiple projects, organize work flow, and prioritize work assignments Experience with model governance processes and model validation Desired Skills/Knowledge Hands on experience in Python/PySpark Natural curiosity and passion to drive change in consumer banking Experience collaborating with teams of internal and external technical staff, business analysts, business and IT project managers and software support staff Excellent interpersonal skills in areas such as teamwork, facilitation and presentation to business users or management teams Experience with Waterfall and Agile project management methods and practices Working knowledge of system platforms/tools including Experian Strategy Manager and FICO Model Builder Decision Tree Eligibility Criteria Bachelor's degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with 4+ years of experience in Analytics ideally in support of Risk, Credit, Consumer Lending, or other relevant professional experience and 6+ year of relevant experience in lieu of a Degree. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees can apply Level / Grade : 10 Job Family Group Credit
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
JOB_POSTING-3-71607-5 Job Description Role Title: AVP - Acquisition Credit Strategy - Credit Analytics (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose AVP, Acquisition Credit Strategy will have the opportunity to work on major business initiatives in the Credit Acquisition team that contribute to Synchrony Financials’ growth and productivity objectives. You will be responsible for developing, delivering , validating & monitor the performance of Acquisition strategies. This role enables you to work directly with the business in catering to the end-to-end analytical needs and will have the opportunity to work with cross-functional teams and leverage state of the art tools (viz., SAS, FICO AWB) and expected to manage communication rhythm with stakeholders on a regular basis. This is an Individual Contributor role and reports into VP, Acquisition Strategy Leader, within the India Credit Organization. Key Responsibilities Through data analytics, supports enterprise-wide projects with a primary focus on the One Acquisition initiative for Credit Acquisitions Program Pillar (retail lending) Develop portfolio, product, channel and client level map-over strategies, focused on approval rates, delinquency performance rates and or sales for our clients, dealers and providers based on the requirement Assist as a data liaison for third party vendors involving retail credit acquisition pillar tools supporting the One Acquisition Program Perform pre-implementation strategies and model testing validations and ensure sound strategy governance is executed Ensure execution of retail credit acquisition strategies with post release implementation validation and strategy monitoring Perform ad-hoc analytics as required, delivering results in a timely manner Excellent communication skills in presenting finding, updates and results to senior management Work cross-functionally and collaborate on projects across the organization in a fast paced environment. Perform other duties and/or special projects as assigned Work on multiple projects simultaneously. Manage projects independently. Required Skills/Knowledge 4+ years analytics experience in Consumer credit industry experience with analytic skills and experience in analyzing data utilizing SAS/SQL/MS tools with Degree in following Majors – Mathematics/Statistics, Operations Research, Economics, Computer Science/Engineering or other quantitative majors and 6+ year of relevant experience in lieu of a Degree. 4+ years of work experience with advanced SAS programming – SAS Base / SAS Stats / SAS Macros Ability to communicate and present at all levels of management; synthesizing complex concepts in a simplified manner; all the while, using tact to build consensus and negotiate business solutions Experience in managing multiple projects, organize work flow, and prioritize work assignments Experience with model governance processes and model validation Desired Skills/Knowledge Hands on experience in Python/PySpark Natural curiosity and passion to drive change in consumer banking Experience collaborating with teams of internal and external technical staff, business analysts, business and IT project managers and software support staff Excellent interpersonal skills in areas such as teamwork, facilitation and presentation to business users or management teams Experience with Waterfall and Agile project management methods and practices Working knowledge of system platforms/tools including Experian Strategy Manager and FICO Model Builder Decision Tree Eligibility Criteria Bachelor's degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with 4+ years of experience in Analytics ideally in support of Risk, Credit, Consumer Lending, or other relevant professional experience and 6+ year of relevant experience in lieu of a Degree. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. L8+ Employees can apply Level / Grade : 10 Job Family Group Credit
Posted 1 week ago
4.0 - 6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We are looking for an enthusiastic DevOps Engineer to work within our Consumer Information, Analytics and Decisioning business unit in Experian UK. This is a hybrid role requiring travelling to Hyderabad office once a week. Background The Marketplaces Platform helps people find, understand, and apply for the right financial product. Across Loans, Credit Cards, Auto and Mortgages we work with lenders large and small to help match the right person to the right product and lender. In the eligibility space, we collate thousands of updates and product facts to power comparison journeys and for product eligibility we have extensive decisioning capabilities to provide the pre-approved mark. All our features are built on a robust platform of permissions management, data integrity and support capabilities to ease development and provide a consistent experience. As an Experian employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to unlocking the power of data and technology to make a positive difference to our society and communities. Key Responsibilities You will work as part of an agile team to develop quality solutions to expand and support our existing portfolio of applications. Collaborate effectively with a range of multi-national product teams to support and enhance the full product lifecycle by building and maintaining cloud-based infrastructure and CI CD pipelines through automation. Be an expert on developing and fulfilling non-functional software requirements and providing technical support to our engineering teams. Monitor application deployments and uptime to ensure our products remain responsive. Propose secure, maintainable and cost-efficient solutions to revise, update, refactor and debug greenfield and established codebases Write clean, scalable code, with a view towards design patterns and best practices Document services, infrastructure, and operational procedures Support other team members' professional development About Experian Experian is the world's leading global information services company. During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime. We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group Experience And Skills 2-4yrs years' hands-on experience with the AWS cloud platform 4 to 6 years' experience working with Kubernetes and container orchestration. A strong working knowledge of IAC and Git-Ops practises, with a demonstratable experience of either Terraform or the AWS CDK Demonstratable experience of building and maintaining CI/CD pipelines using tools such as Jenkins Experience in building monitoring and alerting dashboards using tools such as New Relic or Dynatrace Experience managing and maintaining both Windows and Linux operating systems at scale A solid understanding of networking including IP addresses (ranges and mask), DNS routing, firewalls, load balancers and WAFs Understanding of Active Directory (preferably experience with Microsoft AD, ADFS) Experience developing applications and tools in .NET (C#) with a strong understanding of application testing (unit, integration, performance, vulnerability) Strong experience in Agile ways of working Useful Skills Healthy exposure to databases and database management (MSSQL) Understanding of AI tools and how to utilise them in delivering change Additional Information Who are Experian? We unlock the power of data to create opportunities for consumers, businesses and society. At life's big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow. Could this be the role for you? Apply now to start your journey with Experian. To learn more about our culture and what it's really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay. Why choose us? Our colleagues' health and wellbeing are a top priority for us, that's why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it's your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered! We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
4.0 - 6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is the world's leading global information services company. During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime. We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group Job Description We are looking for an enthusiastic DevOps Engineer to work within our Consumer Information, Analytics and Decisioning business unit in Experian UK. This is a hybrid role requiring travelling to Hyderabad office once a week. Background The Marketplaces Platform helps people find, understand, and apply for the right financial product. Across Loans, Credit Cards, Auto and Mortgages we work with lenders large and small to help match the right person to the right product and lender. In the eligibility space, we collate thousands of updates and product facts to power comparison journeys and for product eligibility we have extensive decisioning capabilities to provide the pre-approved mark. All our features are built on a robust platform of permissions management, data integrity and support capabilities to ease development and provide a consistent experience. As an Experian employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to unlocking the power of data and technology to make a positive difference to our society and communities. Key Responsibilities You will work as part of an agile team to develop quality solutions to expand and support our existing portfolio of applications. Collaborate effectively with a range of multi-national product teams to support and enhance the full product lifecycle by building and maintaining cloud-based infrastructure and CI CD pipelines through automation. Be an expert on developing and fulfilling non-functional software requirements and providing technical support to our engineering teams. Monitor application deployments and uptime to ensure our products remain responsive. Propose secure, maintainable and cost-efficient solutions to revise, update, refactor and debug greenfield and established codebases Write clean, scalable code, with a view towards design patterns and best practices Document services, infrastructure, and operational procedures Support other team members' professional development Qualifications 2-4yrs years' hands-on experience with the AWS cloud platform 4 to 6 years' experience working with Kubernetes and container orchestration. A strong working knowledge of IAC and Git-Ops practises, with a demonstratable experience of either Terraform or the AWS CDK Demonstratable experience of building and maintaining CI/CD pipelines using tools such as Jenkins Experience in building monitoring and alerting dashboards using tools such as New Relic or Dynatrace Experience managing and maintaining both Windows and Linux operating systems at scale A solid understanding of networking including IP addresses (ranges and mask), DNS routing, firewalls, load balancers and WAFs Understanding of Active Directory (preferably experience with Microsoft AD, ADFS) Experience developing applications and tools in .NET (C#) with a strong understanding of application testing (unit, integration, performance, vulnerability) Strong experience in Agile ways of working Useful Skills Healthy exposure to databases and database management (MSSQL) Understanding of AI tools and how to utilise them in delivering change Additional Information Who are Experian? We unlock the power of data to create opportunities for consumers, businesses and society. At life's big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow. Could this be the role for you? Apply now to start your journey with Experian. To learn more about our culture and what it's really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay. Why choose us? Our colleagues' health and wellbeing are a top priority for us, that's why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it's your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered! We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
4.0 - 6.0 years
8 - 9 Lacs
Hyderābād
On-site
Company Description Experian is the world's leading global information services company. During life's big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime. We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index. Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group Job Description We are looking for an enthusiastic DevOps Engineer to work within our Consumer Information, Analytics and Decisioning business unit in Experian UK. This is a hybrid role requiring travelling to Hyderabad office once a week. Background: The Marketplaces Platform helps people find, understand, and apply for the right financial product. Across Loans, Credit Cards, Auto and Mortgages we work with lenders large and small to help match the right person to the right product and lender. In the eligibility space, we collate thousands of updates and product facts to power comparison journeys and for product eligibility we have extensive decisioning capabilities to provide the pre-approved mark. All our features are built on a robust platform of permissions management, data integrity and support capabilities to ease development and provide a consistent experience. As an Experian employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to unlocking the power of data and technology to make a positive difference to our society and communities. Key Responsibilities: You will work as part of an agile team to develop quality solutions to expand and support our existing portfolio of applications. Collaborate effectively with a range of multi-national product teams to support and enhance the full product lifecycle by building and maintaining cloud-based infrastructure and CI CD pipelines through automation. Be an expert on developing and fulfilling non-functional software requirements and providing technical support to our engineering teams. Monitor application deployments and uptime to ensure our products remain responsive. Propose secure, maintainable and cost-efficient solutions to revise, update, refactor and debug greenfield and established codebases Write clean, scalable code, with a view towards design patterns and best practices Document services, infrastructure, and operational procedures Support other team members' professional development Qualifications 2-4yrs years' hands-on experience with the AWS cloud platform 4 to 6 years' experience working with Kubernetes and container orchestration. A strong working knowledge of IAC and Git-Ops practises, with a demonstratable experience of either Terraform or the AWS CDK Demonstratable experience of building and maintaining CI/CD pipelines using tools such as Jenkins Experience in building monitoring and alerting dashboards using tools such as New Relic or Dynatrace Experience managing and maintaining both Windows and Linux operating systems at scale A solid understanding of networking including IP addresses (ranges and mask), DNS routing, firewalls, load balancers and WAFs Understanding of Active Directory (preferably experience with Microsoft AD, ADFS) Experience developing applications and tools in .NET (C#) with a strong understanding of application testing (unit, integration, performance, vulnerability) Strong experience in Agile ways of working Useful skills: Healthy exposure to databases and database management (MSSQL) Understanding of AI tools and how to utilise them in delivering change Additional Information Who are Experian? We unlock the power of data to create opportunities for consumers, businesses and society. At life's big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,000 people in 37 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow. Could this be the role for you? Apply now to start your journey with Experian. To learn more about our culture and what it's really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay. Why choose us? Our colleagues' health and wellbeing are a top priority for us, that's why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it's your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered! We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Experian India is hiring for an Analytics Consultant role. Join us and be part of a team that’s driving innovation and making a difference. What you'll be doing (Roles and responsibilities) : Manage the delivery of multiple, complex analytics projects Flexible and expertise to perform hands-on modelling work Motivate project team to ensure quality deliverables and achieve milestones Mentor and coach junior team members in model development process Develop industry best practice on model development/validation Drive high standards of customer service and proactive client communication throughout the project term Delivering high quality analytical and value-added services for clients while adhering to timelines Build next in class risk Models for our Clients leveraging bureau and alternate data Provide subject matter expertise on acquisition and limit assignment strategies You’ll play an integral role to Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution You will have the opportunity to use analysis and customer insights to develop value propositions for customers What you’ll need to bring to the party (Skills & Qualifications) : 8-12 years’ experience in credit risk modelling across customer life cycle A strong understanding of machine learning techniques and algorithms, such as Gradient Boost, KNN, etc. Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Decision Tree Experience working on large data sets using Modern languages like Python Good understanding and hands-on experience of statistical modelling/data analysis tools (SAS, Python) and techniques Good applied statistics skills, such as distributions, statistical testing, regression etc. Understanding of decisioning and portfolio management in banking and financial services would be added advantage Understanding of credit bureau would be an added advantage Extensive experience of managing large projects Experience of working in a financial services environment or Modelling department of International Banks Able to interpret technical features into commercial benefits
Posted 1 week ago
125.0 years
0 Lacs
Delhi, India
On-site
As a Sales Manager you will be responsible for evaluating sales opportunities in multiple domains like BFSI, Telecom etc. Your exposure to Solution Sales/ Consulting environment or financial services will differentiate you from the rest. The role sits within our Credit Services business, one of our four Global Business Lines. Experian Credit Services helps client achieve and sustain significant growth. We do this by enabling clients to make analytics-based customer decisions that support their strategic goals. As experts in uniting business understanding with consumer and business information, analytics and strategy execution, we empower clients to optimize customer value and actively manage it over time. This role therefore has clear accountability for creating measurable value within our client organizations. What You'll Be Doing Business development and revenue generation: Responsible for evaluating sales opportunities and business case presentation for new and existing clients in India. Expand market penetration and grow the profits. Puts product / technical knowledge to commercial use and prepares estimates and tenders in accordance with sales and pricing policy Customer management Drive high standards of customer service and satisfaction throughout all areas of the business Demonstrate high account management standards to ensure customer satisfaction Benchmarking Responsible in data collection for regularly benchmarking product against source, data and competitors. Industry Compliance Assurance of compliance with all regulatory requirements of areas of regulated businesses for which he/she is responsible Functional efficiency Takes accountability for completing projects (for which he/she is responsible) on time and conforming to the standards set About Experian Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow. Experience And Skills You have about 5 or more years of hunting experience in the solution sales / consulting environment or a financial services environment You have exposure to BFSI domain and have solid B2B experience Ability to understand the functionality of the product from technology perspective. Excellent sales skills. Exceptionally good - clear communication of instructions and information down the line. Additional Information Helping clients solve complex business problems makes your heart race Consulting is most likely in your DNA You enjoy working with senior management to set strategic direction You are great at defining objectives and approaches for critical assignments. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Videos to Watch Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Responsibilities Help with the design, development, and maintenance of applications using Java and React. Implement and optimize algorithms and data structures to enhance application performance. Utilize analytical skills to solve technical problems. Collaborate with cross-functional teams to deliver high-quality software solutions. Maintain full-stack applications, ensuring seamless integration and functionality. Implement unit testing and acceptance test automation to ensure software reliability. Learn to CI/CD pipeline processes. Stay updated with modern technologies and best practices to improve development processes. You will report to a Senior Manager You are required to WFO from Hyderabad being it your workplace for Hybrid work mode(2 days a week) Requirements 5+ years of experience in software development, with expertise in Java and React. Knowledge of algorithms, data structures, and software analytics. AWS certification is preferred. Familiarity with Groovy, GoLand, Python, and Next.js. Experience with full-stack development and unit testing. Exposure to acceptance test automation. Build CI/CD pipelines. About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Experience And Skills Bachelor's degree in Computer Science, Engineering, or related field. Certifications in AWS or other relevant technologies. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. To support this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
This role is a Service Desk Technician supporting Experian's Contact Center, also known as the MCE. The key role of the MCE Service Desk is to be the single point of contact to address and quickly resolve technical issues raised by the end user. The Service Desk operates as a technical resource providing support, testing, and initial triage whenever issues arise within contact center applications. We also manage and maintain all hardware required for the 1200+ agents we support. Responsibilities Provides Tier 1 support (and as assigned Tier 2 support) - Addresses technical issue inquiries received via phone, ticket portal, chat, and email. Support operational groups across time zones in both India and the US. Participate in an on-call schedule as required. Escalate trouble tickets when required Manage tickets in a timely manner, including opening, updating, and closing to ensure SLA compliance Establishes and maintains effective lines of communication with end-users throughout the lifecycle of their issue or service request Work and interface with end users daily. Install, configure, and support client workstations and laptops Assist Systems Administrators, Manager and Director in specific project tasks as directed Management inventory of equipment Makes recommendations for process improvements and technology changes. Communicate issues and incidents to all levels of the organization as required. Create and maintain documents and procedures, with directions from management. Develop technical solutions and automate repeatable tasks Assign tickets to the Service Desk team members Report on service desk teams related activities to reporting manager Flexible to work on different shift time zones in IST either 9.00am to 6.00pm or 3.00ppm to 12 night Skills Must be able to demonstrate the ability of maintaining privacy and confidentiality, critical thinking skills, follow company policies and procedures Must have strong customer focus, a demonstrated ability to work within a team of service-oriented individuals, and excellent customer service with professional and courteous communication skills (both oral and written skills) Must be able to manage multiple priorities and track own activities and tasks; performing work as prioritized by a supervisor, and escalating conflicts and issues appropriately and in a timely manner Ability to take directions well and follow detailed instructions Experience working within a technology support organization Considered expert in all operational best practices, continuously implements new technology solutions to add operational efficiencies. Experience working with Cisco PCCE applications, Service Now, VDI environments, and remote desktop support tools a plus Ability to provide timely resolution for all end-user requests and root cause analysis for issues Experience with JIRA and Confluence, OKTA, Service Now, remote desktop support tools, and MS Active Directory a plus About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Experience And Skills May require a bachelor's degree in computer science or other technical degree or equivalent experience Typically requires 8 + years of related experience Microsoft certification preferred Ability to plan, organize, and implement projects in a timely manner Ability to work in a high energy, fast paced environment Ability to research, review and act independently when needed Must be able to create clear and detailed technical documentation Ability to work effectively with cross-functional teams. Flexible enough to work with different technical skill levels and skillsets Must be fluent in English Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.co m Job Description Job description You will be based in Hyderabad and reporting to manager. This is individual contributor (Non-Managerial) role Must have experience working on High-Availability and Load-Balanced EPM Infrastructure environments. Should possess analytical and development experience on Oracle EPM Hyperion Product suite, including Essbase, Planning, FDMEE, Financial reports, Hyperion Financial Management, DRM, Oracle Data Integrator. Familiarity with Oracle cloud products, such as EDMCS, FCCS, and EPBCS and migration from on-premise to EPM cloud. Support on-premise migration to EPM cloud, data integrations to cloud applications. Lead in the design, development, testing and implementation activities relating to project deliverables Expected to lead process improvement initiatives. Perform periodic maintenance such as loading, clearing and copying data in HFM Provide application production support, analyze, design, develop, code, and implement programs to support Hyperion/Business Intelligence systems. Ability to translate requirements to high quality set of technical requirements Experience with diverse source systems and relational databases in EPM and BI space Experience handling the windows and Unix batch scripting Support the EPM applications and work on enhancements in a distributed global environment Experience supporting the following Hyperion applications: Hyperion Financial Management, Hyperion Planning, Hyperion Financial Reports, Essbase, Hyperion Financial Data Management and EPM cloud Analyse and Manage the ELT process using ODI (12c) to support the Actual, Plan and Forecast processes for Sales Reporting and ensure data is available to Essbase for month end reporting. Define the rule files to manage the metadata and data load cube build processes using Hyperion Essbase Manage partitions and customized aggregations on the multidimensional Essbase cubes Experience handling the installation and configuration of Oracle EPM Hyperion products Must have excellent understanding of PSU's and CPU's patches in relation to the Hyperion and OAS Products. Familiarity with MAXL for automating the Essbase tasks and EPM automate for cloud applications Support EDMCS batch processing for the import and export operations Automation of windows batch scripts and Linux scripts for Hyperion applications Expected to assist and mentor less experienced team members. Expected to support and streamline daily Batch Jobs/scheduled jobs and automate the same. Qualifications Qualifications Oracle EPM ODI Oracle Planning, Essbase, HFM Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
11.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Lead the development team to deliver, on budget, high value complex projects. Guide the technical direction of a team, project or product area. Take technical responsibility for all stages or iterations in a software development project, providing method specific technical advice to project partners. Specify and ensure the design of technology solutions fulfills all our requirements, achieve desired goals and fulfill return on investment goals. Lead the development team to ensure disciplines are followed, project schedules and issues are managed, and project partners receive regular communications. Establish a successful team culture, helping team members grow their skillsets and careers. You will be reporting to a Director You will WFO 2 days a week(Hybrid mode) as Hyderabad being the workplace Qualifications 11+ years of working experience in a software development environment of which the last 5 years being in a team leader position. Experience with cloud development on the Amazon Web Services (AWS) platform with services including Lambda, EC2, S3, Glue, Kubernetes, Fargate, AWS Batch and Aurora DB. Comprehend and implement detailed project specifications and to multiple technologies and simultaneously work on multiple projects. Proficiency in Java full stack development. Proficiency Springboot Framework, Kafka. Experience with Continuous Integration/Continuous Delivery (CI/CD) practices (CodeCommit, CodeDeploy, CodePipeline/Harness/Jenkins/GitHub Actions, CLI, BitBucket/Git, etc.). Strong knowledge in EKS/ECS, Kubernetes etc. Ability to develop conceptual frameworks and provide recommendations on best approach. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description This role is a Service Desk Technician supporting Experian's Contact Center, also known as the MCE. The key role of the MCE Service Desk is to be the single point of contact to address and quickly resolve technical issues raised by the end user. The Service Desk operates as a technical resource providing support, testing, and initial triage whenever issues arise within contact center applications. We also manage and maintain all hardware required for the 1200+ agents we support. Responsibilities Provides Tier 1 support (and as assigned Tier 2 support) - Addresses technical issue inquiries received via phone, ticket portal, chat, and email. Support operational groups across time zones in both India and the US. Participate in an on-call schedule as required. Escalate trouble tickets when required Manage tickets in a timely manner, including opening, updating, and closing to ensure SLA compliance Establishes and maintains effective lines of communication with end-users throughout the lifecycle of their issue or service request Work and interface with end users daily. Install, configure, and support client workstations and laptops Assist Systems Administrators, Manager and Director in specific project tasks as directed Management inventory of equipment Makes recommendations for process improvements and technology changes. Communicate issues and incidents to all levels of the organization as required. Create and maintain documents and procedures, with directions from management. Develop technical solutions and automate repeatable tasks Assign tickets to the Service Desk team members Report on service desk teams related activities to reporting manager Flexible to work on different shift time zones in IST either 9.00am to 6.00pm or 3.00ppm to 12 night Skills Must be able to demonstrate the ability of maintaining privacy and confidentiality, critical thinking skills, follow company policies and procedures Must have strong customer focus, a demonstrated ability to work within a team of service-oriented individuals, and excellent customer service with professional and courteous communication skills (both oral and written skills) Must be able to manage multiple priorities and track own activities and tasks; performing work as prioritized by a supervisor, and escalating conflicts and issues appropriately and in a timely manner Ability to take directions well and follow detailed instructions Experience working within a technology support organization Considered expert in all operational best practices, continuously implements new technology solutions to add operational efficiencies. Experience working with Cisco PCCE applications, Service Now, VDI environments, and remote desktop support tools a plus Ability to provide timely resolution for all end-user requests and root cause analysis for issues Experience with JIRA and Confluence, OKTA, Service Now, remote desktop support tools, and MS Active Directory a plus Qualifications May require a bachelor's degree in computer science or other technical degree or equivalent experience Typically requires 8 + years of related experience Microsoft certification preferred Ability to plan, organize, and implement projects in a timely manner Ability to work in a high energy, fast paced environment Ability to research, review and act independently when needed Must be able to create clear and detailed technical documentation Ability to work effectively with cross-functional teams. Flexible enough to work with different technical skill levels and skillsets Must be fluent in English Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Responsibilities Job Description Help with the design, development, and maintenance of applications using Java and React. Implement and optimize algorithms and data structures to enhance application performance. Utilize analytical skills to solve technical problems. Collaborate with cross-functional teams to deliver high-quality software solutions. Maintain full-stack applications, ensuring seamless integration and functionality. Implement unit testing and acceptance test automation to ensure software reliability. Learn to CI/CD pipeline processes. Stay updated with modern technologies and best practices to improve development processes. You will report to a Senior Manager You are required to WFO from Hyderabad being it your workplace for Hybrid work mode(2 days a week) Requirements 5+ years of experience in software development, with expertise in Java and React. Knowledge of algorithms, data structures, and software analytics. AWS certification is preferred. Familiarity with Groovy, GoLand, Python, and Next.js. Experience with full-stack development and unit testing. Exposure to acceptance test automation. Build CI/CD pipelines. Qualifications Bachelor's degree in Computer Science, Engineering, or related field. Certifications in AWS or other relevant technologies. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. To support this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
125.0 years
0 Lacs
Delhi, India
On-site
Company Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow. Job Description As a Sales Manager you will be responsible for evaluating sales opportunities in multiple domains like BFSI, Telecom etc. Your exposure to Solution Sales/ Consulting environment or financial services will differentiate you from the rest. The role sits within our Credit Services business, one of our four Global Business Lines. Experian Credit Services helps client achieve and sustain significant growth. We do this by enabling clients to make analytics-based customer decisions that support their strategic goals. As experts in uniting business understanding with consumer and business information, analytics and strategy execution, we empower clients to optimize customer value and actively manage it over time. This role therefore has clear accountability for creating measurable value within our client organizations. What You'll Be Doing Business development and revenue generation: Responsible for evaluating sales opportunities and business case presentation for new and existing clients in India. Expand market penetration and grow the profits. Puts product / technical knowledge to commercial use and prepares estimates and tenders in accordance with sales and pricing policy Customer management Drive high standards of customer service and satisfaction throughout all areas of the business Demonstrate high account management standards to ensure customer satisfaction Benchmarking Responsible in data collection for regularly benchmarking product against source, data and competitors. Industry Compliance Assurance of compliance with all regulatory requirements of areas of regulated businesses for which he/she is responsible Functional efficiency Takes accountability for completing projects (for which he/she is responsible) on time and conforming to the standards set Qualifications You have about 5 or more years of hunting experience in the solution sales / consulting environment or a financial services environment You have exposure to BFSI domain and have solid B2B experience Ability to understand the functionality of the product from technology perspective. Excellent sales skills. Exceptionally good - clear communication of instructions and information down the line. Additional Information Helping clients solve complex business problems makes your heart race Consulting is most likely in your DNA You enjoy working with senior management to set strategic direction You are great at defining objectives and approaches for critical assignments. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Videos to Watch Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
125.0 years
0 Lacs
Delhi, India
On-site
Company Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. Job Description As a Sales Manager you will be responsible for evaluating sales opportunities in multiple domains like BFSI, Telecom etc. Your exposure to Solution Sales/ Consulting environment or financial services will differentiate you from the rest. The role sits within our Credit Services business, one of our four Global Business Lines. Experian Credit Services helps client achieve and sustain significant growth. We do this by enabling clients to make analytics-based customer decisions that support their strategic goals. As experts in uniting business understanding with consumer and business information, analytics and strategy execution, we empower clients to optimize customer value and actively manage it over time. This role therefore has clear accountability for creating measurable value within our client organizations. What You’ll Be Doing Business development and revenue generation: Responsible for evaluating sales opportunities and business case presentation for new and existing clients in India. Expand market penetration and grow the profits. Puts product / technical knowledge to commercial use and prepares estimates and tenders in accordance with sales and pricing policy Customer management Drive high standards of customer service and satisfaction throughout all areas of the business Demonstrate high account management standards to ensure customer satisfaction Benchmarking Responsible in data collection for regularly benchmarking product against source, data and competitors. Industry Compliance Assurance of compliance with all regulatory requirements of areas of regulated businesses for which he/she is responsible Functional efficiency Takes accountability for completing projects (for which he/she is responsible) on time and conforming to the standards set Qualifications You have about 5 or more years of hunting experience in the solution sales / consulting environment or a financial services environment You have exposure to BFSI domain and have solid B2B experience Ability to understand the functionality of the product from technology perspective. Excellent sales skills. Exceptionally good - clear communication of instructions and information down the line. Additional Information Helping clients solve complex business problems makes your heart race Consulting is most likely in your DNA You enjoy working with senior management to set strategic direction You are great at defining objectives and approaches for critical assignments. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Videos to Watch Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
11.0 years
0 Lacs
Hyderābād
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Lead the development team to deliver, on budget, high value complex projects. Guide the technical direction of a team, project or product area. Take technical responsibility for all stages or iterations in a software development project, providing method specific technical advice to project partners. Specify and ensure the design of technology solutions fulfills all our requirements, achieve desired goals and fulfill return on investment goals. Lead the development team to ensure disciplines are followed, project schedules and issues are managed, and project partners receive regular communications. Establish a successful team culture, helping team members grow their skillsets and careers. You will be reporting to a Director You will WFO 2 days a week(Hybrid mode) as Hyderabad being the workplace Qualifications 11+ years of working experience in a software development environment of which the last 5 years being in a team leader position. Experience with cloud development on the Amazon Web Services (AWS) platform with services including Lambda, EC2, S3, Glue, Kubernetes, Fargate, AWS Batch and Aurora DB. Comprehend and implement detailed project specifications and to multiple technologies and simultaneously work on multiple projects. Proficiency in Java full stack development. Proficiency Springboot Framework, Kafka. Experience with Continuous Integration/Continuous Delivery (CI/CD) practices (CodeCommit, CodeDeploy, CodePipeline/Harness/Jenkins/GitHub Actions, CLI, BitBucket/Git, etc.). Strong knowledge in EKS/ECS, Kubernetes etc. Ability to develop conceptual frameworks and provide recommendations on best approach. Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
8.0 years
2 - 4 Lacs
Hyderābād
Remote
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description This role is a Service Desk Technician supporting Experian's Contact Center, also known as the MCE. The key role of the MCE Service Desk is to be the single point of contact to address and quickly resolve technical issues raised by the end user. The Service Desk operates as a technical resource providing support, testing, and initial triage whenever issues arise within contact center applications. We also manage and maintain all hardware required for the 1200+ agents we support. Responsibilities: Provides Tier 1 support (and as assigned Tier 2 support) - Addresses technical issue inquiries received via phone, ticket portal, chat, and email. Support operational groups across time zones in both India and the US. Participate in an on-call schedule as required. Escalate trouble tickets when required Manage tickets in a timely manner, including opening, updating, and closing to ensure SLA compliance Establishes and maintains effective lines of communication with end-users throughout the lifecycle of their issue or service request Work and interface with end users daily. Install, configure, and support client workstations and laptops Assist Systems Administrators, Manager and Director in specific project tasks as directed Management inventory of equipment Makes recommendations for process improvements and technology changes. Communicate issues and incidents to all levels of the organization as required. Create and maintain documents and procedures, with directions from management. Develop technical solutions and automate repeatable tasks Assign tickets to the Service Desk team members Report on service desk teams related activities to reporting manager Flexible to work on different shift time zones in IST either 9.00am to 6.00pm or 3.00ppm to 12 night Skills: Must be able to demonstrate the ability of maintaining privacy and confidentiality, critical thinking skills, follow company policies and procedures Must have strong customer focus, a demonstrated ability to work within a team of service-oriented individuals, and excellent customer service with professional and courteous communication skills (both oral and written skills) Must be able to manage multiple priorities and track own activities and tasks; performing work as prioritized by a supervisor, and escalating conflicts and issues appropriately and in a timely manner Ability to take directions well and follow detailed instructions Experience working within a technology support organization Considered expert in all operational best practices, continuously implements new technology solutions to add operational efficiencies. Experience working with Cisco PCCE applications, Service Now, VDI environments, and remote desktop support tools a plus Ability to provide timely resolution for all end-user requests and root cause analysis for issues Experience with JIRA and Confluence, OKTA, Service Now, remote desktop support tools, and MS Active Directory a plus Qualifications May require a bachelor's degree in computer science or other technical degree or equivalent experience Typically requires 8 + years of related experience Microsoft certification preferred Ability to plan, organize, and implement projects in a timely manner Ability to work in a high energy, fast paced environment Ability to research, review and act independently when needed Must be able to create clear and detailed technical documentation Ability to work effectively with cross-functional teams. Flexible enough to work with different technical skill levels and skillsets Must be fluent in English Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 1 week ago
125.0 years
0 Lacs
Delhi
On-site
As a Sales Manager you will be responsible for evaluating sales opportunities in multiple domains like BFSI, Telecom etc. Your exposure to Solution Sales/ Consulting environment or financial services will differentiate you from the rest. The role sits within our Credit Services business, one of our four Global Business Lines. Experian Credit Services helps client achieve and sustain significant growth. We do this by enabling clients to make analytics-based customer decisions that support their strategic goals. As experts in uniting business understanding with consumer and business information, analytics and strategy execution, we empower clients to optimize customer value and actively manage it over time. This role therefore has clear accountability for creating measurable value within our client organizations. What you'll be doing Business development and revenue generation: Responsible for evaluating sales opportunities and business case presentation for new and existing clients in India. Expand market penetration and grow the profits. Puts product / technical knowledge to commercial use and prepares estimates and tenders in accordance with sales and pricing policy Customer management Drive high standards of customer service and satisfaction throughout all areas of the business Demonstrate high account management standards to ensure customer satisfaction Benchmarking Responsible in data collection for regularly benchmarking product against source, data and competitors. Industry compliance: Assurance of compliance with all regulatory requirements of areas of regulated businesses for which he/she is responsible Functional efficiency Takes accountability for completing projects (for which he/she is responsible) on time and conforming to the standards set About Experian Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow. Experience and Skills You have about 5 or more years of hunting experience in the solution sales / consulting environment or a financial services environment You have exposure to BFSI domain and have solid B2B experience Ability to understand the functionality of the product from technology perspective. Excellent sales skills. Exceptionally good - clear communication of instructions and information down the line. Additional Information Helping clients solve complex business problems makes your heart race Consulting is most likely in your DNA You enjoy working with senior management to set strategic direction You are great at defining objectives and approaches for critical assignments. Experian Careers - Creating a better tomorrow together Videos to Watch Experian Careers - Creating a better tomorrow together
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.co m Job Description This is a hybrid remote/in-office role and reporting to your manager This is individual contributor (Non-Managerial) role Summary Of Primary Responsibilities Provide network and security design and implementation strategies, migration plans, and technical project support for low to high level complexity projects. Use of change control following the ITL framework Perform hands on configurations for new delivery deployments Attend project meetings and be the technical SME and representative to ensure delivery timelines are met Help implement standard designs from the Network Engineering team for Infrastructure projects including configuring, troubleshooting, documentation, optimization and requirements gathering. Provide technical guidance for broader solution delivery initiatives Provides engineering expertise in identification of process improvement and automation opportunities Maintain deep technical knowledge of different Network and Security technologies and supporting solution areas to deliver new technology integrations and solution capabilities. Responsibilities include executive and technical-level communications and to gain credibility/trust of internal and external customers. Qualifications 5+ years of validated experience managing, provisioning, and implementing network and security technologies in a large globally diverse environment. Expert-level experience in Network Security technologies - Incapsula Web Application Firewall (WAF), Imperva Cloud Web Application Firewall, SecureSphere (Hardware WAF), McAfee/Trellix Intrusion prevention systems, Checkpoint and Fortinet Firewalls, Skyhigh on premise and Cloud Web Gateways. Knowledge of HTTP protocol, SSL/TLS, PKI and Web based attacks Write detailed methods of procedure and maintain documentation Knowledge of Layer 3 technologies, including - IPv4, BGP, OSPF, EIGRP, PIM, HSRP, DMVPN, NHRP, and GETVPN – is required Knowledge of Layer 2 technologies, including - Spanning-Tree, VLANs, QinQ, Dot1q – is required Operational experience with load-balancing technologies such as Citrix Netscaler, F5 Foundation level Knowledge of cloud technologies, AWS, Azure, GCP, and APIs Experience with an Agile Scrum framework with the ability to work in sprints using Jira Certifications in Network security Technologies – WAF, Proxy, Firewalls and CCNP Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. To support this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Lead and mentor a diverse international team of iOS, Android, backend, and web developers. Foster a collaborative and high-performance team environment. Oversee the planning, execution, and delivery of development projects. Ensure projects are completed on time, within scope, and to high-quality standards. Working with Product partners, implement desired Agile methodologies and best practices. Provide technical guidance and support for full stack and native app development. Review and approve architectural designs and code. Ensure adherence to coding standards and best practices set by the various tech Guilds. Work closely with product managers, designers, and other stakeholders to define project requirements and goals. Coordinate with Mobile, Backend, and Web Guilds to ensure a unified approach to development. Conduct regular one on ones, performance reviews, and provide constructive feedback. Identify and address skill gaps within the team. Promote professional growth and development opportunities for team members. Ensure the delivery of high-quality, stable, and feature-rich products. Implement and maintain robust testing and quality assurance processes. Qualifications Bachelor's or higher degree in Computer Science, Engineering, or a related field. Proven experience in leading full stack development teams. Hands-on experience with native mobile app development (iOS and/or Android). Should have hands on experience with Node.JS with GraphQL Strong background in backend development and architecture. Knowledge in full stack technologies (e.g., JavaScript, Node.js, React, Angular). Expertise in native mobile development frameworks (e.g., Swift, Kotlin). Deep understanding of backend technologies (e.g., Java, Python, GraphQL). Familiarity with cloud services (e.g., AWS, Azure) a plus. Understanding of security best practices in software development. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description The Senior Cloud Network Engineer is a hands-on technical position responsible for operating a diverse set of cloud security controls and monitoring processes. You will work directly with security architecture teams to improve security posture and automation capabilities: Improve the security of our e-commerce products Comply with a range of security and regulatory requirements (internal and external) Manage and operate cloud security tools such as WAF, IDS/IPS, CSPM, network observability and cloud security/compliance monitoring frameworks. Operate and analyze application and infrastructure logs in order to identify suspicious activity or behavior anomalies. Operate and manage network traffic flow, NACL’s, transit gateways, peers, direct connects and Security groups. Assess infrastructure and application vulnerabilities and take remediation actions as appropriate. Operate and manage AWS IAM permissions based on defined roles and responsibilities. Ensure tight security for an ecommerce platform including data encryption, security groups, environment scanning, etc. Partner with Experian Global Security office to ensure policies and standards are being properly applied. Based on a “developer self-service model”, our cloud-computing “Platform as a Service” product automates: AWS resource provisioning and management (based on immutable compute resources) Manage Linux based operating systems and associated vulnerability management processes. Micro-service support (service registry, service-to-service authentication, authorization and auditing) Data pipeline from transaction support (Dynamo) to BI (RedShift) The current Platform has been implemented primarily as “infrastructure as code”, so experience with Python, or equivalent experience with other scripting or infra-coding tools is essential. The Platform is being managed as a true software product (story backlog, product roadmap, developer involvement in product direction), so Agile Product Oriented Development experience is also important. Responsibilities Collaborate with information security, DevOps and engineering teams to identify Platform needs and issues with respect to security You will report to Manager Collaborate with key third-party security partners to ensure that security controls adhere to defined policies and mitigate risks. Ability to manage projects as a technical lead to ensure project initiatives are completed on time and in scope. Daily operational security controls and monitoring. Author Agile stories, estimate story points, assist with sprint planning and retrospectives Perform advanced security technical troubleshooting for cloud and e-commerce environments Participate in incident response exercises and continue documenting security and incident response procedures. Lead projects from start to finish and be the go-to technical person for that initiative. Provide technical guidance to junior members of the team. Qualifications 8+ years of experience in Information Security, and/or Ops or DevOps role, focused on automated solutions supporting security Security certifications such as CISSP, CCSP, GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Incident Handler (GCIH) Fluency in Python or other programming or scripting languages Experience with IaC practices and tools such as Cloudfromation, Terraform, etc. Experience with network visibility and cloud observability tools are a plus. Experience with Edge Networking / CDN technologies and infrastructure. Production experience with public cloud (AWS, Google or Azure – AWS) Experience with a variety of open-source technologies and tools in support of cross-team collaboration Bachelor of Science or comparable experience Experience leading smalls teams or projects strongly Qualifications Required Knowledge of the InfoSec/DevOps tools chain focused on the AWS Linux platform Experience deploying automation solutions in a public cloud environment such as AWS Knowledge of PCI/HIPPA and other security related standards and requirements Experience supporting security audits Operationally experience, experience with monitoring, alerting, and analyzing system metrics to identify problems and understanding system behavior specific to security concerns A passion for security and innovation Collaboration, drive and reach across functional borders Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer the best family well-being benefits, Enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less
Posted 1 week ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Mente Consultancies provides analytics support to organizations within India and abroad. The company offers product, domain and project implementation services to its clients entailing big data, financial crimes, risk management, customer journey analytics, large scale data management and business intelligence related projects. Mente is currently specializing in banking and financial services companies. The incumbent is expected to work on credit risk projects and play techno-functional role. Manager – data science and machine learning Role Description: Play a techno-functional role – combine business with understanding of data and machine learning tools to lead workstreams and projects of low to medium complexity Handle large volume of data for generating business insights for the clients Work independently on analytical platforms like SAS, Python Knowledge of credit platforms like Moody's, FICO, Experian Good knowledge of credit management lifecycle along with good exposure to credit Work independently to manage data using platforms like SQL, Oracle, SAS and ability to develop data pipelines Work with the team to provide support on client engagement. Actively participate in client meetings and deliver client presentations independently to mid level management Problem solve technical and business issues with the team. For example how to define an event in a model or logic of the program that will extract the data from client system etc. Skill Set: . Excellent problem solving and client communication / client management skills . Good knowledge of credit management and systems · Prior experience in data and technology is a must. Knowledge in SAS, Python, R, DataIKU or any other analytical platform is important · Hands on experience of working with large scale data · Ability to work in teams · Never say die attitude and openness to work in unstructured business environment · Willingness to travel onsite Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in talented people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com Job Description What you'll do Architect, build, document, and maintain Cloud standards and processes Lead projects and new application implementations Create new Terraform architecture and modules to provision AWS resources Create, manage, and administrate Kubernetes running on EKS Create and modify Jenkins pipelines to support CI and automation Work with Software Development teams to write and tune their application Helm charts for EKS Performance Engineering, load testing, hotspot isolation, and remediation Guide teams on best practices in the cloud POC new solutions and production in the cloud Configure APM, SLO, SLA and alerting through Dynatrace Configure log metrics and analysis through Splunk Build and manage CI deployment process for all environments Support and allow teams to migrate from on-prem environments into AWS You will be reporting to a Senior Manager You will have to WFO 2 days a week as its Hybrid working from Hyderabad Required Soft Experience Experience leading application migrations into the cloud according to best practices, standards and cloud-native architecture. You understand the challenges and trade-offs to be made when building and deploying systems to production. Expertise in working with container deployment and orchestration technologies at scale with strong knowledge of the fundamentals to include service discovery, deployments, monitoring, scheduling, load balancing. Experience with identifying performance bottlenecks, identifying anomalous system behavior, and determining the root cause of incidents. 5+ years of experience working with APM and log aggregation tools as well as configuring the integrations and monitoring needed to leverage these tools. Interest in designing, analyzing, and troubleshooting large-scale distributed systems. Qualifications Required Technical Experience 8+ years total experience required 5+ years expert level experience Terraform 5+ years expert level experience with AWS services EC2, ASG, SG, ALB/NLB/WAF, ACL, Routing, Route53, Express Connect/Transit Gateway, EC2 Image Builder, EKS, ECS, ECR, Lambda 5+ years experienced writing Jenkins files and Jenkins Shared Libraries 5+ years expert level with EKS creation and administration 5+ years expert level with Kubernetes application deployment and management Experienced writing and maintaining custom application Helm charts and Helm template libraries Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Job description Job Pupose Reporting to the Controls Testing Manager, the (Resiliency) Controls Testing Lead (“Lead”) will support the development of the testing methodology for critical key controls across the Experian global business. This role will focus on assurance activities over resiliency material and critical controls testing, with the potential to move into other operational risk domains. The Lead will be responsible for developing and executing controls testing plans, and for communicating, agreeing upon, and monitoring gaps in controls in line with Experian risk management processes. This will be done in collaboration with other assurance functions across the first, second, and third lines of defence (LOD). The Controls Testing Lead will also support the Controls Testing Manager in the development of testing methodologies, the risk universe, and integrated reporting. Principle Responsibilities Support the Controls Testing Manager in the identification and prioritisation of testing activities as part of the assurance planning process. Plans and executes control tests including coordinating the review process with key stakeholders, managing the activities of control testing analysts (local and overseas), reviewing the quality of work performed and ensuring alignment with the assurance testing methodology. Prepares draft reports reflecting the results of work performed and advises the business on appropriate solutions and remediation activities engaging other 2LOD and subject matter experts in agreeing actions plans. Presents results to senior management to get buy in and agreement to action. Coordinates activities throughout the review lifecycle with senior stakeholders Collaborates with Data Analytics team to identify opportunities for converting manual testing into analytics based testing and continuous assurance activity. Collaborates directly with the analytics team to adjust and improve models and follows up on results of continuous monitoring and analytics. Supports 1LOD with issues remediation and validation of evidence before issue closure. Provides feedback to the design and implementation teams on any learnings identified as part of control testing. Required Key Skills (functional / Technical) Demonstrates high levels of personal integrity at all times. Strong oral and written communication skills. Influencing skills and gravitas, so that senior management will buy-in to changes being proposed. The ability to work independently and proactively. A commercial and pragmatic approach to governance and change. A problem solver who proposes innovative solutions. An approach that champions collaboration and consultation. Ability to work independently and proactively. Experience in scoping, executing and reporting access management control testing. Proven ability to identify key risks in access management and influence improvements in the control environment. Adept at queries, report writing and presenting findings Experience of working in a global environment. Qualifications Qualifications Educated to degree level 4+ years’ experience in information security controls assurance or IT audit (Big 4’ and/or internal audit experience desirable) An understanding of IT systems and operation Experienced performing controls testing Experience of data analytics or continuous monitoring Experience in working in a multinational environment Proactive, self-motivated, and resilient working in a fast-paced in a global functional team. Strong communication and presentation skills, including excellent written and spoken English Broad knowledge of compliance regulation, controls, and an in-depth understanding of risks, assessment methodologies and assurance activities. Skilled at stakeholder management with the ability to work closely with multiple internal stakeholders at varying levels within the organization. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Show more Show less
Posted 1 week ago
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