Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Pune
>
EXL
>
Executives

Executives

EXL

1 years

0 Lacs

Pune Maharashtra India

Posted:5 days ago| Platform:

Apply

Skills Required

service support navigation transactions keyboarding certification

Work Mode

On-site

Job Type

Full Time

Job Description

Basic Function

Receiving Inbound Calls, Navigate through 5-6 applications at the same time while providing customer service support, Strong Computer Navigation Skills and Excellent Customer Service Skills

Essential Functions

Provides high quality customer service in resolving queries of client customers by obtaining, analyzing and verifying the accuracy of their queries or funding transactions in a timely manner.
Provides inbound phone support on various Product lines.
Initiates required action for response to customer service requests for claims status/inquiries and communicates changes to the appropriate departments.
Ensures and provides quality service to while administering their account.
Participates and provides expertise as a member of the funding departmental team to ensure continuous process improvement initiatives are met.
Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises

Education Requirements

Graduate

English Speaking,college graduate in any field,customer service representative with minimum of1 year of BPO experienceGood Computer navigation and keyboarding skillsExcellent verbal and written English skillsExcellent analytical skillsAbility to turn around within defined timelinesEducation and Certification Requirements

More Jobs at EXL

Senior Manager

Gurgaon

7 - 10 yrs

INR 20 - 30 Lacs

GL - Senior Executive

Bengaluru

3 - 6 yrs

INR 3 - 8 Lacs

Executive (Accounts Payable )

Pune

1 - 3 yrs

INR 2 - 3 Lacs

OTC Cash Application - Senior Executive

Bengaluru

1 - 3 yrs

INR 1 - 5 Lacs

OTC Billing - Senior Executive

Bengaluru

1 - 3 yrs

INR 1 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

EXL

Business Process Management / Analytics

New York

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Executives