Jobs
Interviews
DHL Supply Chain logo

Executive - TCL Operations

3 - 7 years

5 - 19 Lacs

Ahmedabad

Posted:4 hours ago| Platform: Naukri logo

Apply

Skills Required

Training Operations Manager Senior Executive Formulation Packaging Service quality Operations Monitoring Logistics GEL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title

Executive - TCL Operations

Function

Operations

Reporting to

Manager - TCL Operations

1. Purpose

Support all activities relating to operations of Temperature Control Logistics (TCL) shipments across the organization

2. Key Responsibilities

Responsibilities

Operational

  • Support in Formulation and driving the strategy for Temperature Control Logistics (TCL) operations across the organization
  • Monitor and control all TCL packaging and storing related costs
  • Support in designing and developing the policies, procedures and Standard Operating Procedures (SOPs) for TCL operations
  • Support the planning, monitoring and controlling of all aspects of TCL shipments, to deliver customized solutions and improvements in service and cost performance
  • Responsible for management of day to day operations of TCL shipments, across all locations as per SOPs
  • Monitor the customer requirements for TCL to ensure, they are completed and delivered on time and within the correct temperature range
  • Drive appropriate handling of TCL shipments as per customer specifications (temperature) through measures including use of appropriate packaging, monitoring of package temperatures, sending pre-alerts to locations for TCL shipments, etc.
  • Oversee coordination with customers, regional sales teams, regional operations teams and any other relevant department to ensure delivery as per customer requirements
  • Responsible for maintenance of all packaging inventory as per SOPs
  • Drive appropriate handling and maintenance of freezers/ cold rooms and all TCL inventory and equipments including gel packs, temperature loggers, etc.
  • Play an active role in the identification and empanelment of vendors for supply of dry ice as per organization requirements
Play an active role in the development and sourcing of packaging solutions for TCL shipments and liaison with vendors (including international vendors) for the same
Support in conduction of regular trainings of TCL operations staff on aspects related to preservation, handling, storing, and maintenance of TCL shipments
Monitor the overall service quality of TCL operations and take necessary corrective action (as required) in coordination with the relevant departments

3. Key Result Areas and Key Performance Indicators

S. No

Key Result Areas

Key Performance Indicators

1.

Optimization of operating costs
% reduction in overall Operating Costs (i.e. OCPK, OCPM) for TCL shipments
2.
Reach Enhancement
Number of new Pin Codes added for TCL Shipments
3.

Drive overall operational performance for TCL shipments
Overall service quality for TCL Shipments in terms of Net Service Levels (NSLs)
Achievement of target NPS Scores for TCL Shipments
% shipments rejected by customer on account of incorrect temperature during transit (data obtained from time loggers)
4.
Ensure setup of effective operations processes and policies for TCL product
Design and implement processes and SOPs for TCL as per plan
Support in new product development for TCL( from an operational point of view)
5.
Drive Employee Capability Building for Operations
Design of operations training programmes for TCL operations teams as per timelines
Conduct/ delivery of TCL operations training programs as per plan
% coverage of TCL operations staff (as per plan) in terms of TCL training programmes

Save Job Executive - TCL Operations
Close the popup

More Jobs at DHL Supply Chain

Associate Finance ICO

Chennai, Mumbai

Experience: Not specified

|

INR 5 - 8 Lacs

Associate OFR

Chennai

Experience: Not specified

|

INR 3 - 6 Lacs

Senior Counter Staff

Agra

3 - 4 yrs
|

INR 6 - 7 Lacs

Territory Service Representative

Agra

1 - 2 yrs
|

INR 4 - 5 Lacs

Specialist - Finance (OTC)

Chennai

1 - 3 yrs
|

INR 7 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store
coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
DHL Supply Chain
DHL Supply Chain

Truck Transportation

Bonn Westerville

RecommendedJobs for You

DHL Supply Chain logo

Executive - TCL Operations

DHL Supply Chain

Ahmedabad

DHL logo

Executive - TCL Operations

DHL

Ahmedabad

Executive - TCL Operations

DHL

Ahmedabad, Gujarat

Taj Hotels logo

Apprentice

Taj Hotels

Mumbai

Taj Hotels logo

Apprentice

Taj Hotels

Anand, Rishikesh

Infor logo

Product Support Analyst

Infor

Hyderabad

G4S logo

MST professionals

G4S

Madurai, Tiruppur, Salem, Chennai, Tiruchirapalli, Coimbatore

DHL Supply Chain logo

Executive - TCL Operations

DHL Supply Chain

Ahmedabad

Taj Hotels logo

Apprentice

Taj Hotels

Mumbai, Pune

Amazon logo

Associate

Amazon

Chennai