Executive-Customer Service Unit & Pricing

Fretlog, a subsidiary of Arkas Logistics, is currently seeking a dedicated individual to join our team as an Executive-CSU & Pricing in Chennai (Tamil Nadu). As the Executive CSU & Pricing, you will play a crucial role in supporting the customer service and pricing strategies for the Import exports division of our freight forwarding services. Your responsibilities will include managing customer service operations, responding to inquiries, ensuring efficient service delivery, and assisting in the implementation of competitive pricing strategies. Your main responsibilities will involve preparing sea and air rate quotations, communicating with overseas agents to secure the best pricing, negotiating with vendors for favorable rates, gathering feedback from customers to enhance processes, conducting daily follow-ups with clients, handling rate quotations for monthly RFQs from Key Clients, acting as the primary point of contact between the company and customers, and collaborating with the sales team for rate negotiations and securing business. To qualify for this role, you should hold a university degree or a suitable equivalent, have a minimum of 2 years of relevant work experience, be proficient in MS Office programs, possess excellent problem-solving abilities, demonstrate exceptional communication skills (both verbal and written), and exhibit outstanding people skills. If you are a motivated and detail-oriented individual with a passion for customer service and pricing strategies, we encourage you to apply for this exciting opportunity to join our team at Fretlog and contribute to our continued success in the freight forwarding industry.,