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SC Lines Shipping & Logistics Pvt Ltd.
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Executive - Customer Service

Executive - Customer Service

SC Lines Shipping & Logistics Pvt Ltd.

2 - 6 years

0 Lacs

navi mumbai maharashtra

Posted:2 days ago| Platform: Shine logo

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Skills Required

interpersonal skills teamwork ms office customer service excellent communication problemsolving customeroriented approach

Work Mode

On-site

Job Type

Full Time

Job Description

As a key member of our team at a specialist global transportation company, you will be responsible for various tasks related to the efficient movement of bulk, break bulk, heavy lift, project cargoes, and RoRo cargo. Your role will involve processing bookings for import, export, and cross-trade shipments, coordinating container movements, handling special and DG cargoes, preparing sales quotations, and reconciling bookings. You will also be involved in processing Bills of Lading, maintaining documentation, scheduling vessel movements, preparing load lists, providing on-board pre-alerts, following up on shipments, and approving the release of form 13/movement by surveyors. Additionally, you will coordinate with feeders and ensure the smooth flow of operations. To excel in this role, you should possess excellent communication and interpersonal skills, strong problem-solving abilities, and a customer-oriented approach focused on delivering high-quality service. Your ability to work effectively in a team environment, collaborate with colleagues, and proficiency in MS Office and customer service software will be key to your success in this position.,

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Executive - Customer Service