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Bajaj Finserv Ltd.
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Executive - BFS Direct

Executive - BFS Direct

Bajaj Finserv Ltd.

0 - 3 years

3 Lacs

Pune

Posted:1 month ago| Platform:

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Skills Required

Cash collection Matrix Compliance Customer satisfaction Senior Executive Finance query Banking Customer service Branch Administrator

Work Mode

Work from Office

Job Type

Full Time

Job Description

"This position is open with Bajaj Finance Limited" Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned. Daily cash collection / updating and deposition. Preparing daily cash collection report and sending the same to HO. Checking and updating agency collection. Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level. Coordinating with HO/TCS to solve the customer query with in TAT Reporting of location cash and customer service details on daily basis. Cross selling the insurance and other products to walk in customers. Collecting customer feedback about our service and products. Also in some location Credit person is handling the LC responsibility too. Branch admin related works to be done with the help of admin manager as per company policy and requirement. Required Qualifications and Experience Capable of interacting with customer and collection agency. - MBA with 0 - 3 years of relevant experience. - Has worked with reputed Bank/Financial Institution in Consumer Financing. - Positive attitude and team player.

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Bajaj Finserv Ltd.

Financial Services

Pune

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Executive - BFS Direct