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5.0 - 10.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Role:- Technical Specialist. Skills:- Windows , Mac OS, Ubuntu or Debian, EUC/End User Computing. Experience:- 5+ Years. Location:- Bengaluru .
Posted 4 days ago
7.0 - 12.0 years
12 - 18 Lacs
Pune
Work from Office
Responsibilities: * Implement Nexthink solutions for end-user computing. * Manage EUC environment with Intune & SCCM. * Provide end-user support using Autopilot & MDM tools. * Configure Workplace platform for device management.
Posted 5 days ago
1.0 - 6.0 years
3 - 5 Lacs
Mumbai, Mumbai Suburban
Work from Office
Role & responsibilities: 1. IT Support & Ticket Management: Manage and prioritize IT support tickets based on urgency & impact. Utilize ticketing tools to log, track, & resolve incidents efficiently. Troubleshoot VPN connectivity issues, understanding backend processes for secure remote access. Provide support for Outlook & mail configuration, ensuring seamless email communication. Assist users in resolving hardware and software issues, including desktops, laptops, & peripherals. 2. Network & System Administration: Configure & manage Active Directory (AD), handling user authentication, group policies, & permissions. Perform network printer configuration, including troubleshooting printer connectivity issues. Understand & manage Domain vs. Workgroup setups based on organizational needs. Handle cable crimping & network cabling tasks to ensure proper connectivity. Manage DHCP settings to dynamically assign IP addresses to devices. 3. Hardware & Virtualization Support: Troubleshoot & differentiate between DDR3, DDR4, and DDR5 memory technologies. Provide technical insights into various types of printers & their configurations. Support HVD (Hosted Virtual Desktop) & VDI (Virtual Desktop Infrastructure) environments. 4. Cloud & Licensing Management: Understand the difference between O365 & M365, assisting in cloud-based collaboration tools. Manage O365 licenses, ensuring compliance & proper allocation of resources. Preferred candidate profile: Written and oral fluency in English. Relieving & Experience Letters of all the previous organizations worked with. Candidate must have completed Degree / Diploma from UGC/AICTE approved University. Notice Period less than 15days Perks and benefits: Cab Facility Meal Vouchers Shift Allowances Bonuses
Posted 6 days ago
5.0 - 7.0 years
7 - 9 Lacs
Pune
Work from Office
Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,BCA,BSc,Bachelor Of Technology (Integrated) Service Line Microsoft Practice Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Technology->EUC-AppVirtualization->Microsoft App-V,Technology->EUC-Patching_and_Distribution->SCCM,Technology->Infrastructure-Server Administration->MS-Windows,Technology->Microsoft Technologies->Windows OS Preferred Skills: Technology->Infrastructure-Server Administration->MS-Windows->Windows 10 Deployment Technology->Microsoft Technologies->Windows OS Technology->EUC-AppVirtualization->Microsoft App-V->App Packaging Technology->EUC-Patching_and_Distribution->SCCM
Posted 1 week ago
3.0 - 8.0 years
2 - 5 Lacs
Noida
Remote
Hi, Please find the below details- Looking for EUC/L2 Experience Should have excellent communication, Active Directory & O365. NP-Max 15Days/ Don't apply if you have a 60-day NP or are on the bench mail me - anjali.bahukhandi@elevancesystems.com
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Pune
Work from Office
We're looking for Network Engineers with 1 year of experience to join our team in Pune (Work from Office US Shift). Location: Pune Shift: US Shift (Night Shift) Work Mode: On Floor (Work from Office) Experience: Minimum 1 Year Salary: As per company standards Job Description: We are seeking proactive and skilled engineers who can handle L1-L2 responsibilities with strong knowledge in network and system support. Key Responsibilities: Manage and configure firewalls, switches, routers, and implement rules. Hands-on experience or basic knowledge of handling Cisco firewalls. Familiarity with identity provider tools like OKTA and Entra ID. Basic understanding of Box and Relay automation with logical reasoning. Perform EUC (End User Computing) L1-L2 support attend user calls and resolve tickets effectively. Participate in and present during daily meetings with internal teams. Knowledge of Linux patching and managing Linux environments. Comfortable with Linux command line to assist end users. Interested candidates, kindly share your CV at: kmaran@sevenmentor.com or 8308907577
Posted 1 week ago
3.0 - 8.0 years
3 - 8 Lacs
Noida
Work from Office
We are Organizing a walk-in Drive at Noida Location. Please find details below: Date-14th June'25 Skill set part of the drive as follows Service Desk Desktop Engineer L2/L3 Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.
Posted 1 week ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
About The Role Primary Skill (Technical Skill) - EUC/VDI Secondary Skill (at least one) - ManageEngine/Imaging/Mobility Experience Level - 4 - 8 Years Rates including mark up - 180K/M - 190K/M ? PATCHING & SOFTWARE DISTRIBUTION – MANAGEENGINE PLUS L2/L3 4-8 years of experience in Desktop engineering Background and experience in large distributed desktop estate Hands on experience in ManageEngine plus Hands on experience in Software distribution, Patch Management using ManageEngine Ability to handle end to end patch management process Knowledge on operating system deployment (OSD) ? Ability to resolve complex technical issues related to Software distribution and Patch management. Create custom scripts for gathering the inventory from clients. Test and release of applications and Patches using ManageEngine. Automation experience on Patch remediation. ? Ability to create power shell scripts. Experience on ManageEngine client remediation. Knowledge on Active Directory and group policies. SLA adherence for patch management Hands on experience on deploying out of band patches and achieving compliance within the agreed Service levels. Ability to generate custom reports using SQL queries. Should be able to set various access controls on the ManageEngine console, Managing the ManageEngine database and performance tuning Compliance reporting on patching Excellent communication and presentation skills ? Ability to interface with the customer and provide solutions Should be able to resolve the tasks escalated by L1 and L2 teams. Experience in incident change and release management processes Excellent troubleshooting skills Knowledge on ManageEngine Infrastructure is a must. Experience on Incident, Request, Change and problem management. Knowledge on ITIL processes. Good to have – Team lead experience Good to have – Certification in ManageEngine Good to have- ManageEngine Infrastructure knowledge Good to have - knowledge on MDT, Active directory and related components Mandatory Skills: ManageEngine ITOM. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
3.0 - 6.0 years
5 - 10 Lacs
Bangalore Rural, Bengaluru
Work from Office
Job Title: End User Computing (EUC) Specialist Department : IT / Infrastructure Services Reports to : IT Manager / EUC Manager Location : [Bangalore, Whitefield] Job Type : Full-time Job Summary The End User Computing (EUC) Specialist is responsible for managing and supporting the computing environment used by company employees, including desktop/laptop devices, virtual desktops, software deployments, mobile devices, and collaboration tools. The role ensures end users have reliable, secure, and performant technology to carry out their work. Key Responsibilities Install, configure, and support desktop/laptop systems, mobile devices, printers, and peripherals. Manage and maintain virtual desktop environments (e.g., Citrix, VMware Horizon, Microsoft AVD). Provide 2nd and 3rd line support for hardware and software incidents and service requests. Package, test, and deploy applications and patches using tools such as Microsoft SCCM, Intune, or similar. Monitor and improve EUC performance, availability, and security. Ensure endpoint compliance with security policies and standards (e.g., antivirus, encryption, patching). Document standard operating procedures and provide knowledge transfer to support teams and users. Collaborate with other IT teams (networking, security, service desk) to resolve complex issues. Stay current on emerging EUC technologies and make recommendations for improvements. Required Skills and Experience 3+ years of experience in End User Computing, IT support. Must have - Proficiency in Microsoft Windows OS, Linux OS, Microsoft 365, and common enterprise applications. Experience with device management and deployment tools (e.g., SCCM, Intune, JAMF). Knowledge of Active Directory, Group Policy, and identity/access controls. Familiarity with virtualization and remote desktop technologies (Citrix, VMware, AVD). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Preferred Qualifications IT certifications such as Microsoft Certified: Modern Desktop Administrator, ITIL, etc. Good to have Experience with scripting (PowerShell, VBScript) to automate tasks. Experience in hybrid or remote workplace environments. Knowledge of macOS and mobile device management (iOS, Android). Work Environment Hybrid Candidate needs to travel to office twice in a week. Office location – Whitefield May require after-hours or on-call support for urgent issues or deployments.
Posted 2 weeks ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Hybrid
Key Responsibilities • Provide exceptional remote technical support to international customers via phone and other communication channels. • Troubleshoot and resolve issues related to Desktop PCs, Laptops, and end-user computing. • Assist users with application issues, utilizing remote sharing tools as needed. • Perform basic networking troubleshooting, including understanding TCP/IP, PING, IPCONFIG, and MAC addresses. • Manage Active Directory tasks such as password resets, account unlocks, account updates, and performing cessations. • Troubleshoot Microsoft Outlook and provide support for Microsoft O365 and Exchangerelated issues. • Utilize ITSM tools, specifically ServiceNow, for ticket management and tracking. • Maintain a high level of integrity and customer sensitivity in all interactions. • Prioritize tasks effectively and balance work with personal life. • Contribute to root cause analysis and demonstrate good reporting and presentation skills (desired). • Be a proactive, technology-savvy, and adaptable team player. Required Skills & Experience • Experience: Minimum 1-4 years of experience as a Service Desk Agent, End User Computing (EUC) Agent, or L1 Engineer. • Communication: Excellent verbal and written communication skills with a neutral accent. Prior exposure to working with international customers over the phone is preferred. • Technical Proficiency: o Working knowledge of ITSM Tools (ServiceNow preferred). o Strong knowledge of Desktop PC/Laptop troubleshooting. Understanding of TCP/IP, networking basics, and end-user computing. o Proficiency with technical terms like IP address, PING command, IPCONFIG, Mac address. o Hands-on experience with Active Directory (password resets, account unlocks, updates, cessations). o Expertise in Outlook troubleshooting and knowledge of Microsoft O365 and Exchange. • Documentation: Ability to provide proper relieving and experience letters from previous organizations. Justification/supporting documents required for any employment gaps. Qualifications • Full-time Bachelors Degree. Desired Additional Qualifications & Skills • ITIL V3 / ITIL 4 Certification. • Azure certification. • MCP/MCSE Certified. Personality & Attitude • Excellent understanding of customer service and a strong work ethic. • Customer-sensitive with a positive attitude. • Good in prioritization and maintains a high level of integrity. • Good reporting, root cause analysis, and presentation skills (desired). • Technology savvy and proactive with good aptitude levels. • Adaptable to team dynamics and a strong team player
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
Karnataka
Work from Office
The Juriba Tool and Windows EUC background role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Juriba Tool and Windows EUC background domain.
Posted 3 weeks ago
3.0 - 6.0 years
2 - 5 Lacs
Noida
Remote
Hi, We are Looking for EUC Should have excellent communication, Active Directory & O365. NP-Immediate or those who are serving/ Don't apply if you have a 60-day NP or are on the bench mail me - anjali.bahukhandi@elevancesystems.com
Posted 3 weeks ago
9.0 - 14.0 years
10 - 20 Lacs
Bangalore/Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
Profile Summary We are looking for dynamic, self-motivated individuals in Business Development function with good understanding of End User Services, particularly with Service Desk business including business models, pricing models, bidding strategy, solutions strategy etc. The ideal candidate will have experience in designing vertical/Horizontal based solutions with an excellent track record of advanced client relationship skills, strong focus on new business/pre-sales and client solutions. He / She will also be responsible for successful design, development and presentation of new transformation led solutions that aligns with our Next Gen Service Desk, as well as fill in the communication gap between technical and non-technical experts involved in Pursuits. Primary goal will be to provide effective and success-oriented Pre-Sales support with the objective of delivering best-in-class proposals within the company guidelines. Also, actively participate in budget performance, capability development and market surveys & benchmarking initiatives. Responsibilities Design effective and success-oriented RFP/ RFI solution documentation with the objective of delivering winning proposals within the company guidelines for quality and timelines. To ensure conceptualization and development of best-in-class sales collaterals, to position the company in the best way possible and increase traction in the marketplace. To ensure collection and percolation of updated knowledge and information. Manage all task associated with initiating, planning, scheduling, executing and controlling customer workshops and meetings. He / She will also be required to undertake individual consultancy assignments, analysing customer requirements, gathering and analysing data. Required Skills: Graduate with Engineering / MCA / MBA of relevant experience in transformation led solutions for End User Services, particularly with Service Desk. Accredited in ITIL and / or Six sigma. Good understanding of IT Operations including business models, pricing models, bidding strategy, solutions strategy, etc. Experience in end-to-end management of large and complex bids in a dynamic environment. Proven expertise in stakeholder management across medium to top level executives. Ability to withstand pressures and deliver highly creative outputs using out-of-the-box thinking. Excellent communication skills, the ability to present logically and clearly. The tasks require a strong attention to detail and ability to work under tight deadlines. In touch with latest technology developments & Industry best practices, adapting and applying new and appropriate ideas.
Posted 1 month ago
2 - 6 years
12 - 16 Lacs
Pune
Work from Office
Hello eager tech expert! To create a better future, you need to think outside the box. That"™s why we at Siemens need innovators who aren"™t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! Siemens Corporate Technology "India Tech Hub" is at the forefront of driving digital transformation and enabling the integration of artificial intelligence into the fabric of industrial solutions. As a pivotal innovation center, the Tech Hub is dedicated to harnessing the power of AI to revolutionize the future of work. With a focus on customer-centric solutions, Siemens India Tech Hub is a beacon for exploring industrial AI use cases, ensuring that Siemens remains a global leader in the digital era. You"™ll break new ground by To provide solution expertise in End User Computing (EUC), specializing in Identity and AccessManagement (IAM), Intune Administration & MDM Expertise. Intune Administration & MDM ExpertisePossesses advanced skills in Autopilot deployment, managing and troubleshooting MDM-related issues, and enforcing compliance and security policies. Software Packaging & DeploymentPowerShell scripting, App-V, InstallShield, and AdminStudio for application packaging and deployment. Identity & Access ManagementDefine and govern Azure Active Directory (AAD), Group Policy (GPO), and Microsoft Entra ID, ensuring secure access control and user identity management. Browser Management & PoliciesConfigure and Manage browser policies via Intune to optimize security and performance. Automation & ReportingProvide data reporting using power BI and automation using Power Automate to streamlet processes & enhance team efficiency. A proactive professional with a robust problem-solving mindset, exceptional communication skills, and a dedication to optimizing IT operations and end-user support. You"™re excited to build on your existing expertise, including Bachelor"™s degree in computer science, Information Technology, or a related field. At least 7 years of experience in End User Computing (EUC), Identity and Access Management (IAM), Intune Administration & MDM. Experience with Power BI, Power Automate and other M365 tools. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in ITIL process definition and implementation. Knowledge of Agile methodologies and experience working in a Scrum team. Strong understanding of M365 tooling architecture. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based in Pune. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with international team and working on global topics.
Posted 1 month ago
5 - 6 years
5 - 6 Lacs
Mumbai
Work from Office
Role & responsibilities Respond to user requests for service; troubleshoot incidents and problems, develop solutions; make minor repairs to equipment and arrange for other service needs as appropriate Able to troubleshoot hardware/software issues with laptops and tablets Knowledge of AD, AAD & Windows 10,11 Inventory Management Deskside and white glove support experience Knowledge of Intune would be a big plus. Manage the day-to-day incidents and service requests resolving them promptly utilizing the ITSM tool of record Install and support Microsoft Office applications and Office 365 software and additional approved, as needed, software Perform basic PC, network, and mobility troubleshooting Coordinate with Users for Asset reconciliation. Handling tickets and following till closer. Maintain asset inventory. Support with creating, editing, and maintaining user accounts, permissions, and passwords in Office365/Azure. Ability to work with Service Delivery and L3 Senior Engineers to solve the incident/request and interpret complex solutions and fixes. Ability to identify problems and proactively suggest ways to improve processes as applicable Contribute to Knowledge Base content in line with writing styles and content guidelines Create / Maintain / appropriate User Guides and publish updates as needed Automation of Deployment of application and patching Preferred candidate profile Adhere to existing policies and procedures and enforce them within the team Perform in an environment that may include frequent changes, delays, or unexpected production outages Follow instructions and respond to management direction Actively participate with and direct teams, including the Incident Management team, to identify the root cause of incidents Address escalations and ensure communications are distributed accordingly Capture and report weekly and monthly operations metrics Knowledge on EUC hardware technologies like DELL / HP / Lenovo etc..
Posted 1 month ago
4 - 8 years
18 - 22 Lacs
Bengaluru
Hybrid
Qualifications You would be an ideal candidate if you: Have 5+ years of demonstrable experience working in scripting within large IT environments, handling endpoint/application management/system administration for Windows / macOS endpoints. Good knowledge of PowerShell and Bash or Python, Jenkins Applying logging techniques and performing code reviews. Plus: you have knowledge of Windows and/or macOS management internals such as GPO, WMI, Windows registry, Windows APIs, Event log, WSUS, MDM, and Jamf. Excellent analytical and problem-solving skills. Plus: you have previously worked (or you are familiar with) agile development environments e.g., SCRUM Experience in handling customer escalations Role & responsibilities Nexthink ACT combines robust custom data retrieval and remediation capabilities, enabling our customers to proactively solve employee issues in a simple, reliable, and automated manner. Inside the Nexthink Engineering department, the team you will be joining is essential to Nexthink ACT the Remote Actions team. Our engineers work to: Understand the needs of our customers in terms of end-point incident and problem management, as well as data retrieval to better support their end-users. Work on the development of remote actions: efficient and robust automation scripts that achieve the above needs. Ensure the remote actions will run predictably on the systems of the millions of employees our customers have, running both Windows and macOS. Ensure everything fits well into the overall context of the Nexthink platform. Help the team to improve its best development practices. Coordinate with the L3 support team for bug fixing. Be a team player but also know how to work autonomously. Be ready to work out of your comfort zone. Preferred candidate profile
Posted 1 month ago
7 - 9 years
0 - 0 Lacs
Bengaluru
Work from Office
- Engineer, maintain, and update the Firm's standard desktop image and software patch management. - Serve as a subject matter expert for endpoint hardware, Microsoft SCCM, Intune, Packaging tools, application deployment, and other enterprise platforms. - Maintain Microsoft AVD and Citrix application updates and software patches. - Take ownership of new technology implementations, including assessment, identification, testing, deployment, and documentation of standard endpoint hardware and software technologies. - Monitor market developments and provide recommendations for upgrades, endpoint engineering, and management solutions to enhance efficiency. - Actively monitor key metrics, report trends, and make recommendations for improvement. - Coordinate and lead system and service maintenance activities, including highly complex application and service upgrades, as well as regular health checks according to corporate policies and procedures. - Recommend and participate in the creation of corporate standards, best practices, and roadmaps for Information Technology endpoint systems, services, and technologies. - Demonstrate ability to work efficiently in a fast-paced, high-pressure environment, performing well under deadlines. - Proactively identify, develop, and implement automated service delivery, provisioning, and remediation processes to reduce or eliminate user interaction and enhance system and service reliability. Required Skills SCCM, Intune, EUC
Posted 1 month ago
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