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5.0 - 8.0 years

9 - 14 Lacs

Chennai

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: VMware Server Admin. Experience5-8 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Visakhapatnam

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Location PAN india Timelines to fulfill By 30th Jun Skill set VCF (VMware cloud foundation suite) JD furnished below Rate up to 160K 36 years of experience inVMware technologies (vSphere, vCenter, ESXi, etc.) Exposure toVMware Cloud Foundation (VCF) architecture and components Solid understanding of virtualization, compute, storage, and networking Experience with hybrid cloud environments (e.g.,VMware on AWS, AzureVMware Solution) Ability to script or automate using Power CLI or other tools is a plus Strong problem-solving skills and client-facing communication abilities VMware certifications (VCP-DCV, VCAP, or VCF-related) preferred but not required Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Vmware VDI. Experience3-5 Years.

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5.0 - 8.0 years

9 - 13 Lacs

Pune

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Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU Mandatory Skills: VmWare Vrealize. Experience5-8 Years.

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8.0 - 10.0 years

8 - 13 Lacs

Chennai

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Mandatory Skills: Vmware Virtualization Implementation. Experience8-10 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Pune

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cloud-Virtual Desktop Infrastructure-VDI. Experience5-8 Years.

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3.0 - 5.0 years

5 - 8 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows and Vmware Implementation. Experience3-5 Years.

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7.0 - 10.0 years

18 - 22 Lacs

Gandhinagar

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Job Description: Role: Senior Server Engineer Work Location: Gandhinagar Working Mode: 5 days Work from office Shift Timings: 7 pm to 4 am IST (Saturday to Wednesday) About the role: The Server Senior Administrator is responsible for the installation, maintenance, and support of server infrastructure to ensure the operation of global systems in order to provide performance and availability for its users, such as staff, customers, and suppliers. Responsibilities: Responsible for providing, planning, conducting, and directing the analysis of complex business initiatives to be actioned upon. Provide technical support and resolve requests around the Systems technology verticals. Acts as SME escalation on site and on-call support within the internal IT Server Operations team for high severity issues, VIP service requests, in-progress projects, and vendors. Work hand in hand with other technology teams to provide solutions to end user needs. Documentation and Implementation of Standard and Normal Changes and support for Emergency Changes. Work along with other teams to plan and deploy patches and or upgrades to the Virtual Desktop Infrastructure environment entire stack. Perform peer reviews for Method of Procedure and enforce Policies and standardization. Operates medium to highly complex tasks on Proxmox,Vmware, Horizon, Cisco M7 and UCS platforms. Handle and support Cloud technologies as GCP, Azure and AWS Configure System settings as per global policies and standardization. Operate Virtual platforms configure and operate DNS, DHCP, Active Directory, NTP, Shared Folder Services, Proxies, Windows Operating Systems, and related technologies. Provides Support to Global Security Audits acting as POC from IT Server Operations Team within the Auditor Interviews and evidence asks. Collaborate with Engineering New Client Launches and new technology projects (tasks), enabling new business and features. Perform other project-related duties as requested by management, hardware and software maintenance on servers devices/ cloud, and virtual services. Skills: Problem-solving and decision-making skills. Excellent communication and interpersonal skills Teamwork and Remote Work skills. Ability to respond to External & Internal requests Fast adaptation to technology changes Knowledge: vCenter & ESXi Strong knowledge and practice background Windows Active Directory strong knowledge and practice background Windows Infrastructure Services: DHCP, DNS, DFS, WSUS, NTP, WSFC, Certificates. Common troubleshooting knowledge for multi-tiered architecture. Powershell Scripting and Bash Shell Scripting. Proxmox, VMWare Horizons - VDI Integration with VMWare and Active Directory Netapp and VirtualSan knowledge and practice background. Cisco UCS and Dell Servers Knowledge (VxRail + HyperConverge/Hyperflex) Cloud Technologies knowledge including but not limited to GCP, Azure, AWS, Linux knowledge: administration, maintenance and deployment. Miscellaneous Application Services; Squid, IIS, Apache, SFTP, TFTP, Postfix, etc. Knowledge in Cloud interaction in any/all of these technologies: GCP, Azure,AWS. Studies & Experience: Bachelor in Computer Science or Information Systems degree. VCA DBT - VMWare Certified Associate (desirable) MCSA - Microsoft Certified Solutions Associate (desirable) VCP DTM - VMWare Certified Professional Desktop and Mobility (desirable) Experience in Virtualization, Proxmox, VMWare and Virtual Desktop Environments Experience in Microsoft Windows, Active Directory and entire Windows Stack. Infrastructure Management, Physical Servers, Physical Storage, etc. Minimum of 6+ years experience in a systems development role. mandatory TELUS Values: TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values: We passionately put our customers and communities first We embrace change and innovate courageously We grow together through spirited teamwork About Telus Digital: Telus Digital is the operating name of Telus International Inc., a Canadian technology company. TELUS (NYSE & TSX: TIXT) designs, builds, and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The companys services support the full lifecycle of its clients digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS's integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation, and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS partners with brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality. TELUS's unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS Community Boards have provided $5.1 million in funding to grassroots charitable organizations since 2011. TELUS India is a leading India-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. Today, TELUS India has four sites -- two in Noida and one in Bengaluru, and one we are in process of setting up our shared service center in Gandhinagar. Learn more at: www.telusdigital.com

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4.0 - 9.0 years

9 - 13 Lacs

Bengaluru

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Mandatory Skills: Good Python QA Automation having hands-on in any one of the Python testing frameworks preferably in Pytest AND (A) OS (Host) Interoperability testing - Should have expertise at least in a few flavors of OSs like Linux, Windows, ESXi etc (Either/Or) (B) Cisco UCS Manager experience Basic Storage handson(SAN, iSCSI, FC) is preferred Experience in Git and Jenkins is an added advantage Good communication skill is mandatory

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1.0 - 5.0 years

2 - 6 Lacs

Noida

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- JD:- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable

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3.0 - 5.0 years

4 - 8 Lacs

Mumbai

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Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Digital Content Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be responsible for working primarily on HTML (Hypertext Markup Language) which is a set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for . Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 10.0 years

8 - 13 Lacs

Bengaluru

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Project Role : Software Configuration Lead Project Role Description : Ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Must have skills : Microsoft Hyper-V Server, Microsoft System Center Virtual Machine Manager (SCVMM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Configuration Lead, you will ensure the product delivery and integrity during the overall product lifecycle. Increase efficiency by managing processes, resources and technologies to ensure the smooth flow of operations to meet cost, quality, controls and delivery targets. Requires working with individuals and teams from development through implementation across organizations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the configuration management process.- Implement best practices for software configuration.- Ensure compliance with configuration management policies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Hyper-V Server, Microsoft System Center Virtual Machine Manager (SCVMM).- Strong understanding of virtualization technologies.- Experience in managing virtualized environments.- Knowledge of configuration management tools.- Ability to troubleshoot configuration issues. Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Hyper-V Server.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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0.0 - 1.0 years

3 - 5 Lacs

Mumbai

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Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Web Developer New Associate Qualifications: Any Graduation Years of Experience: 0 - 1 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be responsible for working primarily on HTML (Hypertext Markup Language) which is a set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for HTML DeveloperWeb and Email Development Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 6.0 years

2 - 6 Lacs

Dahej

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Shared accommodation in guest house is provided Pick & drop from guest house to plant & back in shifts provided • Expertise in Windows Server and VMware server administration. Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). Experience with server security practices, including access controls, patch management, and vulnerability assessments. Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Relevant certifications, such as Server Administraton

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1.0 - 3.0 years

3 - 7 Lacs

Mumbai

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Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designYou will be responsible for working primarily on HTML (Hypertext Markup Language) which is a set of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for . Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 7 Lacs

Mumbai

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Skill required: Marketing Operations - Hyper Text Markup Language (HTML) Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designSet of markup symbols or codes inserted in a file intended for display on a World Wide Web browser page. It describes the structure of text-based information in a document by denoting certain text as links, headings, paragraphs and lists as well as to supplement that text with interactive forms, embedded images and other objects--typically for developing web pages. What are we looking for Cascading Style Sheets (CSS)Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

15 - 25 Lacs

Pune

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Preferrable : Immediate or less than 30 under Serving NP Overview seeking a highly skilled Compute Support L3 & L2 SME to join our Infrastructure Management Services team. The ideal candidate will be responsible for managing, maintaining, and ensuring the overall health of compute platforms, including Windows servers, Cisco UCS, Nutanix HCI, and VMware environments. Key Responsibilities: Windows Operations: Manage and maintain physical and virtual Windows servers. Ensure resource utilization within threshold limits for CPU, memory, and storage. Perform system administration changes and monitor print queue operational services. Configure, manage, and troubleshoot MS-Failover Clustering and DFS/File Server Management. Cisco UCS: Monitor health of compute platforms including standalone servers and Cisco UCS. Support UCS B/C series server blades and configure Fabric Interconnects. Perform code upgrades and manage service profiles and server boot volumes. Nutanix HCI: Manage Hyperconverged infrastructure ensuring smooth operation. Perform periodic LCM checks and upgrades of software and hardware components. Administer Nutanix-Acropolis File Server and perform ESXi host patching/upgrades. VMware: Build, configure, and manage ESXi hosts across all regions. Perform security patches, hotfixes, and version upgrades. Coordinate/schedule VMware maintenance and manage virtual environment health checks. Other Responsibilities: Assist with user provisioning and access management. Maintain hardware inventory and manage third-party supplier coordination. Create/update SOPs, KB articles, and work instructions documents. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Extensive experience in managing Windows servers, Cisco UCS, Nutanix HCI, and VMware environments. Strong knowledge of system administration, clustering, and virtualization technologies. Excellent problem-solving skills and ability to work in a fast-paced environment. Certifications in relevant technologies (e.g., VMware, Cisco, Nutanix) are a plus. Shift Coverage: 24x5 on-seat support, with on-call support for P1 incidents.

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6.0 - 11.0 years

5 - 15 Lacs

Bengaluru

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Job Overview: The Nutanix Specialist specializing in AHV, ESXi, Flow, Files, Objects, and VDI is responsible for providing expert-level guidance and support in designing, implementing, and managing Nutanix- based solutions focused on these specific technologies. This role requires in-depth knowledge and hands-on experience with Nutanix AHV and ESXi hypervisors, Nutanix Flow virtual networking and security, Nutanix Files and Objects storage solutions, as well as virtual desktop infrastructure (VDI) deployments. Responsibilities: Collaborate with clients to understand their business requirements and translate them into Nutanix- based solutions for AHV, ESXi, Flow, Files, Objects, and VDI. Design, plan, and implement Nutanix AHV and ESXi hypervisor environments, including virtual machine deployment, resource optimization, and high availability configurations. Configure and manage Nutanix Flow virtual networking to enable efficient communication between virtual machines, implement micro-segmentation, and enforce security policies. Deploy and configure Nutanix Files and Objects storage solutions for scalable and distributed file and object storage requirements. Design and implement virtual desktop infrastructure (VDI) solutions using Nutanix technologies, ensuring performance, scalability, and end-user experience. Conduct assessments and audits of existing infrastructure to identify opportunities for Nutanix adoption and optimization in AHV, ESXi, Flow, Files, Objects, and VDI areas. Provide technical guidance and expertise to clients during the implementation, migration, and ongoing management phases. Troubleshoot and resolve technical issues related to Nutanix deployments specific to AHV, ESXi, Flow, Files, Objects, and VDI. Deliver training sessions and workshops to clients' technical teams, ensuring they have the necessary skills to operate and manage the Nutanix environment. Stay updated on the latest advancements, features, and releases in Nutanix technologies related to AHV, ESXi, Flow, Files, Objects, and VDI. Qualifications: The overall experience is between 4-5 years Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications, such as Nutanix Certified Professional (NCP) for AHV, ESXi, Flow, Files, Objects, or VDI, are highly desirable. Extensive experience designing, implementing, and managing Nutanix environments with a specific focus on AHV, ESXi, Flow, Files, Objects, and VDI. Strong knowledge of virtualization technologies, including Nutanix AHV and VMware ESXi. Expertise in Nutanix Flow for virtual networking and security implementations. Familiarity with Nutanix Files and Objects for scalable and distributed file and object storage. Proven experience in designing and deploying virtual desktop infrastructure (VDI) solutions using Nutanix technologies, such as Nutanix Frame or Xi Frame. Proficient in scripting and automation using languages like PowerShell or Python. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and internal teams. Ability to manage multiple projects and prioritize tasks effectively. Willingness to travel occasionally for client meetings and project implementations.

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2.0 - 5.0 years

8 - 12 Lacs

Bengaluru

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About this opportunity:. The developer(Solutions testing) role at Ericsson is a multifaceted position encompassing a broad range of responsibilities, from requirement analysis and system design, through to product documentation and PLM support. Our developers are instrumental in the creation and maintenance of various components, systems, and solutions within our product portfolio. Collaborating in accordance with the Ericsson Product Development Principles, our developers are champions of innovation, utilizing their unique skill sets across all stages of the development lifecycle. Ericsson presents an exciting platform to showcase your expertise and foster professional growth. This robust role promises diverse tasks and great influence in shaping our technology solutions.. What Will You Do?. Play a vital role within the greater Ericsson Enterprise Security and Wireless team.. You will be required to build and test network topologies, configure network equipment, connected clients and software services, understand the end-to-end packet flows.. You will need to occasionally write scripts and help in automation, equipped with the knowledge and experience in the Networking, Wi-Fi and cellular space.. You will collaborate with marketing, support, and/or engineering groups to develop and test our solutions.. You will contribute towards expanding our labs, performing solutions tests and work on cross platform system integration projects.. Your primary responsibility would be to understand features and solutions, drafting test plans, reviewing them, executing them and raising issues.. You will be required to work from the Bangalore office/lab space at least 3 days a week.. The skills you bring:. At least 7-10 years of technical experience in networking using Cisco and other major OEMs, Cisco CCNA or CCNP strongly desired.. Experience with Spirent, Ixia test equipment and basic Linux experience is helpful.. Experience working with Python and other languages to build automated tests and reports.. Must be able to demonstrate confidence in networking architecture, engineering and security discussions.. Aptitude for understanding in-depth technical situations, related business challenges and be able to communicate strategies for effective solutions.. Ability to distill complex technical concepts into understandable language for cross functional teammates.. Fair understanding of wired and wireless networking, cellular and cloud management platforms.. Experienced in physical hardware/lab design and setup.. Should understand how to build racks, add/remove networking and test equipment and associated cabling as needed.. Switching, Routing, Networking knowledge, Programming(basic level) Bash, Python Must have.. Cloud technologies AWS/Azure, DevOps tools JIRA/Confluence/GitLab etc, Wireless technologies – Wi-Fi, LTE/5GGood to have.. Virtualization, Hypervisors/Proxmox/ESXI Must have.. Show more Show less

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2.0 - 4.0 years

6 - 10 Lacs

Bengaluru

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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivitys IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and troubleshoot employee issues with personal computers and related systems; provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. TEs IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support. At times they may monitor and troubleshoot equipment and assist with logging and documentation, cabling, racking, and server installations. The role involves providing customer service support and maintenance for virtualized desktops, applications, and mobile devices within the organization. Exposure to various technologies, including VDI (Virtual Desktop Infrastructure), virtual apps, MDM (Mobile Device Management), MAM (Mobile Application Management), Android, iOS, business applications, and cellular services. Responsibilities: Incident and Service Requests: Monitor and review daily incidents and service requests using ServiceNow. Interface with end users/customers regarding requests and incidents. Modify service queues to process incorrectly allocated incidents. System Health and Triage: Review system and user account health via the admin consoles (Citrix cloud, Intune, ServiceNow). Collaborate with Virtual Desktops, Apps, & Mobility tower leads for incident/service request triage (Level 1-2). Escalation Management: Act as a liaison for urgent matters and compile necessary data for escalation teams. Team Collaboration: Contribute and assist as required within the team. Global Team Dynamics: Comfortable working during local daylight hours, sometimes independently. Understand when to escalate issues to the rest of the team during their off-hours. Candidate Desired Profile: Demonstrated Ability: Able to undertake the specified responsibilities effectively. Customer Service Mindset: Prioritize customer satisfaction. Legal Eligibility: Legally able to work in the country where the position is based. Technical Awareness: Basic knowledge of PC, Mac, laptops, and remote working practices. Familiarity with operating systems (Windows 10, Windows 11, Mac OSX, RedHat Enterprise Linux). Communication Skills: Competency in written and spoken Business English. Competencies ABOUT TE CONNECTIVITY TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

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1.0 - 5.0 years

2 - 6 Lacs

Gurugram

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- JD:- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable

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3.0 - 6.0 years

3 Lacs

Chennai

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Role & responsibilities Job Description: We are seeking a motivated and skilled VMware Administrator with 2 years of hands-on experience in managing virtualized infrastructure using VMware vSphere, vCenter , and Microsoft Hyper-V . The ideal candidate will be responsible for maintaining the health and stability of the virtual environment, performing upgrades, monitoring system performance, and resolving infrastructure issues. Key Responsibilities: Administer, maintain, and support VMware vSphere and vCenter environments. Perform virtual machine provisioning, cloning, snapshot management, and storage assignments. Manage and monitor Hyper-V infrastructure, including VM lifecycle and performance tuning. Conduct patch management, system updates, and backup/recovery of virtual machines. Implement and monitor high availability, DRS, vMotion, and Storage vMotion as needed. Troubleshoot and resolve ESXi host and VM-related issues promptly. Assist in capacity planning and resource optimization across virtual environments. Maintain documentation related to configurations, SOPs, and infrastructure changes. Collaborate with network, storage, and security teams to ensure smooth operations. Required Skills: Strong knowledge of VMware vSphere , vCenter , and Hyper-V . Experience with ESXi host configuration , datastore management , and resource allocation . Familiarity with backup solutions , disaster recovery , and VM migration techniques . Basic understanding of networking and storage in virtualized environments. Good troubleshooting skills and ability to work independently or in a team. Strong communication and documentation skills. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. VMware Certified Professional (VCP) or similar certifications (preferred). Exposure to scripting (Power CLI/PowerShell) for automation (a plus). Familiarity with tools like Veeam, Zerto, or other backup/replication tools. Preferred candidate profile

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4.0 - 9.0 years

1 - 6 Lacs

Noida

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SUMMARY Job Role: VMware Virtualization Administrator Experience: 4+ years Location: Noida Summary: As a VMware Virtualization Administrator, you will be responsible for providing technical support and maintenance for both production and development systems, ensuring the smooth operation of software products across various platforms. Your day-to-day tasks will involve addressing technical issues, offering hardware and software support, and implementing technology solutions at the operating system level. You will collaborate with team members to ensure that all configured services are running efficiently within established operating models and processes, both remotely and onsite. Additionally, you will troubleshoot basic and intermediate level issues, contributing to the overall stability and performance of the supported systems. Roles & Responsibilities: Independently perform and become a Subject Matter Expert (SME). Actively participate in team discussions and contribute to providing solutions for work-related problems. Assist in documenting technical processes and procedures to enhance team knowledge. Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: Must - Have Skills: Proficiency in VMware Virtualization Administration. Strong understanding of server and network infrastructure. Experience with troubleshooting hardware and software issues. Familiarity with operating system-level implementations and configurations. Knowledge of best practices in system maintenance and support. Additional Information: The candidate should have a minimum of 3 years of experience in VMware Virtualization Administration. This position is based at our Noida office. A 15 years full-time education is required. Requirements Requirements: Minimum 4 years of experience in a similar role. Proficiency in VMware virtualization administration. Strong understanding of server and network infrastructure. Experience with troubleshooting hardware and software issues. Familiarity with operating system-level implementations and configurations.

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2.0 - 6.0 years

0 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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IMMEDIATE JOINERS ONLY Job Responsiblities: Job Description : • Basic understanding on installing new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage etc. • Microsoft Windows Server 2k16, 2k19 & 2k22. • System monitoring, reviewing system and application logs , Job scheduling. • Perform backup activities with tools like NetBackup/ VEAAM /Baculla. • Basic understanding with NAS (NetApp or EMC). • Patch management BigFix . • Basic understanding with VMWare or Hyper V or Nutanix creating VMs, Snapshots etc. • Basic understanding with active directory ( user management) . • The ideal candidate should have hands-on experience in server administration, system monitoring, backup management, and basic virtualization support.

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1.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job Description - JD:- - Strong understanding of Software defined storage technology - Strong experience on Powerflex Architecture (Rack & Appliance) - Strong experience on implementation/ Upgrade of VMware VCenter, ESXi & Networking Switches (CISCO & DELL) - Experience in Cisco Nexus family of switches like Nexus 3K & 9K - Knowledge on NSX & ACI, are good to have. Desirable Requirements

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6.0 - 9.0 years

5 - 10 Lacs

Mumbai

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Job Description Location: Mumbai/Bangalore Primary Skill : VMWare Secondary Skill : Excellent Oral and Written Communication Proactive approach Self-starter with excellent planning. Disciplined approach / Go getter Assertive to drive different stake holders (internal and external) to achieve the desired results Good knowledge /Certification on ITIL Design; deploy; and manage VMware vSphere environments; including ESXi hosts and vCenter. Update/upgrade Hypervisor/vCenter to latest build Troubleshoot critical issues related with VMs/Esxi/vCenter/Cluster/HA/DRA Content Library management; VM Deployment; Templates Administer HP Synergy composable infrastructure (compute; storage; and networking).Monitor system performance and optimize for efficiency and scalability. Manage server hardware (HP ProLiant & BladeSystem servers) with a focus on uptime and redundancy. Manage HPE Synergy Service Profile/templates/networking/storage Manage and configure boot from SAN for Esxi hosts and other physical servers Update/Upgrade firmware of HPE Synergy Shared infra/Interconnects/Chassis/Blade Server Implement security best practices; vulnerability management Configure/Manage volumes/Hosts/Host Group on Pure Storage Manage VMWare Tanzu Cluster including Kubernet VMWare and HPE Synergy Admin Key Responsibilities: Design; deploy; and manage VMware vSphere environments; including ESXi hosts and vCenter.. Update/upgrade Hypervisor/vCenter to latest build. Troubleshoot critical issues related with VMs/Esxi/vCenter/Cluster/HA/DRA. Content Library management; VM Deployment; Templates. Administer HP Synergy composable infrastructure (compute; storage; and networking). Monitor system performance and optimize for efficiency and scalability. Manage server hardware (HP ProLiant & BladeSystem servers) with a focus on uptime and redundancy. Manage HPE Synergy Service Profile/templates/networking/storage Manage and configure boot from SAN for Esxi hosts and other physical servers. Update/Upgrade firmware of HPE Synergy Shared infra/Interconnects/Chassis/Blade Server Implement security best practices; vulnerability management. Configure/Manage volumes/Hosts/Host Group on Pure Storage. Manage VMWare Tanzu Cluster including Kubernet Required Skills: Proven experience with VMware vSphere; including vCenter and ESXi. Strong knowledge of HP Synergy infrastructure and HPE OneView. Familiarity with SAN/NAS; vSAN; vSwitch; and virtualization clustering. Excellent troubleshooting and problem-solving skills in enterprise environments. Primary Skill VMware Cluster Vcenter Hypervisor VSan Secondary Skill VSphere ESXI

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