Estate Manager

What this job involves

You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:

• Responsible for overall performance of Site operation.
• Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupants satisfaction.
• To coordinate events, address issues of Occupants well in time and ensure Occupants retention.
• To coordinate and associate closely with leasing to enhance Occupancy
• Direct the budgeting process for all Operational and Capital expenditure & renovations.
• Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property.
• Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan.
• Recruitment and Performance Appraisal/ Management of the staff in the department.
• Develop & Implement the annual plan using customers and management inputs framework, linking the departments objectives to the units overall strategy.
• Monitor energy consumption and design methods for conservation and optimization of energy.
• Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit.
• Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency.
• Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check.
• Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses.
• Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments.
• Be responsible to head of Operation for reporting on site performances

Reporting:

You will be reporting to Key Account Director.

Sound like you Here is what were looking for:

Being Analytical and Meticulous

Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills

Qualifications

You will have a Degree / Diploma in Electrical/Mechanical /Civil / Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.