Job
Description
The company believes in conducting business guided by core values of Inclusion, Innovation, Collaboration, and Wellness. These values ensure working together as one global team with customers at the center, taking care of themselves, each other, and the communities. The company is currently seeking a skilled Program Manager / PMO to join the Global Fraud Prevention group, supporting functions such as Consumer Risk, Identity, Machine Learning, and Seller Risk. The ideal candidate should have a strong project management background, leadership skills, and the ability to drive execution while maintaining governance frameworks. This role involves leading projects with wide exposure, complex environments, managing stakeholders, and driving initiatives in a dynamic setting. Responsibilities: - Develop, implement, and manage program strategies aligned with business objectives. - Oversee project execution, ensuring adherence to scope, timeline, budget, and quality standards. - Establish and maintain PMO governance frameworks, methodologies, and best practices. - Monitor project risks, dependencies, and escalations, providing mitigation strategies. - Coordinate with cross-functional teams for seamless communication and collaboration. - Track program performance using appropriate KPIs, metrics, and reporting tools. - Provide leadership and mentorship to project managers and teams. - Facilitate stakeholder communication and ensure alignment with program goals. - Drive continuous improvement in project management processes. Requirements: - Bachelor's or Master's degree in Business Administration, Engineering, or related field. - 5+ years of experience in program management, PMO, or similar role. - Proven experience managing projects in complex environments. - Strong knowledge of project management methodologies (Agile, Waterfall, etc.). - Proficiency in project management tools (JIRA, MS Project, Asana, etc.). - Excellent communication, leadership, and stakeholder management skills. - Ability to handle multiple projects and prioritize effectively. - PMP, PgMP, or equivalent certification is a plus. - Change Agent: Skilled at navigating ambiguity, adapting to rapid changes, and prioritizing evolving requirements. Join Us for: - Impactful and strategic programs within the Global Fraud Prevention group. - Collaboration with diverse teams across Data Science, Engineering, Analytics, and Product. - Dynamic and innovative work environment with cutting-edge technologies. - Competitive salary and benefits package. If you are a results-driven professional passionate about program management and governance, apply now and be part of the mission to prevent fraud globally. Apply today to join our Talent Community and overcome any confidence gap or imposter syndrome.,