Engineer II, Software

2 - 5 years

8 - 12 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

F5 optimizes and secures applications and APIs across multi-cloud, on-premises, and edge environments, ensuring high-performance and secure digital experiences. As a Digital Adoption Platform Content Creator and Administrator at F5, you will play a crucial role in enhancing user experiences by creating and managing content that guides users through F5s advanced application optimization and security solutions. You will collaborate closely with cross-functional teams to ensure that the content is both informative and engaging, ultimately driving adoption and improving the performance and security of applications and APIs across various environments.
Qualifications
  • Proven experience in utilizing digital adoption platforms to enhance user engagement and productivity
  • Hands-on expertise with Walkme for creating interactive user guidance and support solutions
  • Skilled in developing and curating digital content that facilitates user onboarding and training
  • Collaborative approach to working with cross-functional teams to produce comprehensive and effective content for guides and shoutouts
  • Proficient in integrating digital adoption solutions with web platforms and applications
  • Strong analytical skills to assess user needs and optimize content for better digital experiences
  • Excellent written and verbal communication skills to convey complex information clearly and concisely
  • Ability to manage multiple projects simultaneously and meet tight deadlines
  • Keen attention to detail and a commitment to delivering high-quality content
  • Passionate about technology and committed to staying current with trends in digital adoption and user experience
  • Responsibilities

  • Develop and maintain high-quality, engaging content for F5s Digital Adoption Platform to enhance user onboarding and training experiences
  • Collaborate with product managers, technical writers, and subject matter experts to ensure content accuracy and relevance for F5s multi-cloud, on-premises, and edge environments
  • Design and implement interactive learning paths and tutorials that guide users through the setup, configuration, and optimization of F5 solutions
  • Administer and manage the Digital Adoption Platform, including user management, content organization, and performance monitoring
  • Create and update documentation, FAQs, and help guides to support users in effectively utilizing F5s application and API security features
  • Analyze user engagement data to identify areas for content improvement and to inform the development of new content strategies
  • Conduct regular content audits to ensure all materials are up-to-date and aligned with the latest F5 product releases and industry best practices
  • Facilitate the integration of user feedback and analytics into the content creation process to continuously improve the user experience
  • Support the training and onboarding of new F5 customers and internal teams by creating tailored content and resources
  • Stay informed about industry trends and best practices in digital adoption and e-learning to ensure F5s content remains cutting-edge and effective
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