25 Endpoint Management Jobs

Experienced Data Analyst skilled in Python, Tableau, and Power BI with exposure to Intune/SCCM. Strong in IT/endpoint data reporting, compliance insights, and dashboarding. Suitable for hybrid Pune-based UEM analytics roles. Required Candidate profile Looking for a Data Analyst with experience in IT systems or Intune/SCCM. Must know Python, Tableau/Power BI. UEM or endpoint data experience is a plus.

Job Summary. We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical support and ensure the smooth functioning of desktop systems within the organization. The role involves installing, maintaining, and troubleshooting hardware, software, and network-related issues on end-user devices.. Key Responsibilities. Provide firstand second-level support for desktops, laptops, printers, and other end-user devices. Install, configure, and maintain operating systems (Windows/Mac/Linux) and standard software packages. Perform system upgrades, patches, and preventive maintenance. Troubleshoot hardware, software, and network issues (LAN/Wi-Fi) in a timely manner. Assist with user account creation, password resets, and access management in Active Directory or similar systems. Maintain asset inventory and track hardware/software licenses. Collaborate with the IT infrastructure team for escalations and backend support. Set up and support video conferencing tools and collaboration platforms (Zoom, Teams, etc.). Ensure adherence to IT policies, procedures, and security protocols. Document incidents, requests, and resolutions in the IT ticketing system (e.g., ServiceNow, JIRA, Freshservice). Qualifications. Diploma or Bachelor’s degree in Computer Science, IT, or a related field. 2–5 years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS, Microsoft Office 365, and endpoint management tools. Basic understanding of networking concepts (IP, DNS, DHCP, etc.). Hands-on experience with hardware troubleshooting (desktops, laptops, peripherals). Familiarity with ITSM tools and remote desktop support technologies. Good communication and problem-solving skills. Ability to work independently or as part of a team, sometimes under pressure. Show more Show less

Req ID: 320125 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a EPM Patch and Image Management Associate - Full Time to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Responsibilities: SCCM Administration: Configure and maintain System Center Configuration Manager (SCCM) for operating system deployment and patch management. Create and manage SCCM collections, queries, and deployment packages. Monitor SCCM health, troubleshoot issues, and perform regular maintenance tasks. Patch Management: Develop and implement patch management strategies and policies to ensure timely and effective deployment of security patches and updates across all endpoints. Coordinate patch testing, evaluation, and deployment schedules in alignment with business needs and maintenance windows. Stay updated with industry best practices and emerging trends in patch management to enhance system security and reliability. Endpoint Management: Manage endpoints across the organization, ensuring compliance with patch levels and configuration standards. Automate endpoint configuration and software deployments using SCCM to streamline operations and improve efficiency. Documentation and Reporting: Maintain comprehensive documentation of SCCM configurations, processes, and procedures. Generate regular reports on patch compliance, deployment status, and system health for stakeholders and management. Collaboration and Support: Collaborate with IT security teams to prioritize critical patches and vulnerabilities. Provide technical support and guidance to other IT teams and end-users on SCCM-related issues and patch management practices. Qualifications: 8 years of relevant experience or equivalent combination of education and work experience. Demonstrates a good understanding of SCCM Software Updates including 3rd Party Patching and Vulnerability Management Detection & Remediation. In-depth knowledge of configuration management principles and best practices. Preferred skills: SCCM Patching Patch Compliance Reporting 3rd Party Patching ADR Vulnerability Management, Detection & Remediation Microsoft Endpoint Manager Admin Center Configure Update Ring Defender Security Center Device Compliance Assessment Endpoint Analytics Compliance Policy (Intune) Auto upgrade policy Windows Update for Business About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Role: Microsoft Defender/MAC Endpoint Vulnerability Management Specialist Role Summary: He/She will be responsible for managing vulnerability remediation activities using Microsoft Defender, with a strong focus on endpoint security and management. Additionally, should possess expertise in Mobile Device Management (MDM) solutions such as Intune, and demonstrate advanced troubleshooting skills at the Windows OS level. Scripting knowledge is considered a plus. Location: Bangalore Preferred Duration: 3 Months(Extendable Project) Date : Immediate Joining also preferred Key Responsibilities: - Review vulnerabilities report, analyze the solutions available and execute vulnerability remediation activities using Microsoft Defender. - Collaborate with the Security Team to assess vulnerabilities and implement mitigation strategies. - Manage endpoint security configurations and policies through Microsoft Defender. - Implement solutions through Mobile Device Management solutions, Intune/WS1/SCCM. - Develop policies as required in collaboration with Product Owners and Security team. - Provide L3 level support for Windows OS-related issues. - Diagnose complex system problems and work towards resolution swiftly. - Utilize scripting languages (e.g., PowerShell) to automate or deploy solutions as needed. - Develop scripts to enhance monitoring capabilities or streamline solution deployment processes. - Maintain comprehensive documentation of processes, incidents, resolutions, and changes implemented. Qualifications: - Proven experience in managing Microsoft Defender Endpoint solutions. - Expertise in MDM tools like Intune/WS1/SCCM. - Strong troubleshooting skills at the Windows OS level. - Proficiency in scripting languages such as PowerShell. - Excellent analytical skills with attention to detail. - Strong communication skills; ability to collaborate effectively with cross-functional teams. - Ability to work independently while managing multiple priorities efficiently. - Work experience with monitoring tools like Nexthink is an advantage.onsibilities

Location - 1st Preference as per JD is Pune and 2nd is Mumbai. Role:- End User Computing Engineer Intune (Cloud team Enterprise Technology) Exp:- 5 to 7 Years Location:- Pune (Viman Nagar) Mode Of Interview:- Virtual Mandatory Skills:- Proven experience with Microsoft Intune (Endpoint Manager), including configuration profiles, compliance policies, and app deployment. Strong knowledge of Windows 10/11 management and application packaging (MSI, Win32, MSIX). Experience with PowerShell scripting for automation and reporting. Familiarity with Azure AD, Conditional Access, and Autopilot provisioning. Excellent troubleshooting and analytical skills. Strong communication and documentation abilities.

DESIGNATION: Technical Director Microsoft & Cloud (AWS & Azure) EXPIRIENCE: 9+ Years Key Responsibilities Technical Strategy & Leadership Define and lead the technical vision and strategic roadmap for cloud adoption, Microsoft solutions, and infrastructure modernization. Act as a trusted advisor to clients and internal stakeholders on digital transformation, cloud migration, hybrid IT, and enterprise modernization. Establish architectural governance models, technology standards, and security best practices. Cloud Architecture (AWS & Azure) Lead multi-cloud architecture strategy across AWS and Azure, aligning with business and compliance goals. Oversee design and implementation of cloud-native solutions, hybrid environments, and containerized workloads (EKS/AKS). Drive automation, DevOps maturity, cost optimization, and resilience in cloud platforms. Microsoft Technology Oversight Lead high-level solution design across Microsoft 365, Microsoft Entra ID (Azure AD), Defender, Intune, and Endpoint Manager. Provide guidance on Active Directory modernization, Exchange Online, SharePoint, Power Platform, and related services. Ensure alignment with Microsoft Zero Trust, security, and compliance frameworks. Team Enablement & Delivery Oversight Mentor senior architects, consultants, and engineering teams across project lifecycles. Oversee technical delivery for high-value client projects and strategic initiatives. Review architectural designs, project plans, and solution documentation to ensure technical excellence. Client Engagement & Pre-Sales Support Participate in executive briefings, solution pitches, and RFP responses for enterprise opportunities. Collaborate with business development teams to shape client strategies and value propositions. Represent the company at industry forums, partner events, and technology conferences. Required Skills & Experience 9+ years of experience in IT leadership roles with strong hands-on technical background. Deep expertise in Microsoft enterprise solutions , including Microsoft 365, Active Directory, Azure AD, Intune, and Defender stack. Proven architecture and operational leadership in both AWS and Azure platforms. Strong understanding of infrastructure modernization, cloud security, DevOps, and identity governance. Experience in enterprise-scale migrations, cloud landing zones, and hybrid IT environments. Excellent communication, stakeholder management, and executive presentation skills. Preferred Qualifications Microsoft certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert , Enterprise Administrator Expert ). AWS certifications (e.g., AWS Certified Solutions Architect Professional , DevOps Engineer Professional ).

DESIGNATION: SENIOR CONSULTANT MICROSOFT SECURITY EXPERIENCE : 6+ years Key Responsibilities Solution Design & Implementation Design and deploy Microsoft Intune for device compliance, application management, and policy enforcement across Windows, macOS, iOS, and Android platforms. Implement Microsoft Defender for Endpoint, Defender for Identity, Defender for Office 365, and Microsoft Sentinel integrations for proactive threat protection. Configure and optimize Microsoft Entra ID (Azure AD) including conditional access, identity protection, MFA, SSO, and RBAC strategies. Lead zero trust architecture and endpoint protection projects aligned with customer security goals. Client Engagement & Advisory Collaborate with clients to assess current security posture and define Microsoft-centric security roadmaps. Deliver technical workshops, assessments, and POCs for Intune, Defender, and Entra ID solutions. Serve as a trusted advisor for Microsoft Security best practices, compliance (e.g., ISO27001, GDPR), and governance. Operations & Support Support teams in incident investigation and remediation using Microsoft tools. Ensure documentation of architectures, designs, policies, and procedures. Required Skills & Experience 6+ years of hands-on experience in Microsoft Security technologies. Expertise in deploying and managing: Microsoft Intune / Endpoint Manager Microsoft Defender Suite (MDE, MDI, MDO, Defender for Cloud Apps) Microsoft Entra ID / Azure AD (Identity Governance, PIM, Conditional Access) Deep understanding of endpoint protection , identity lifecycle management , device compliance , and modern workplace security . Strong experience with PowerShell scripting , custom compliance policies, and automation. Familiarity with Microsoft 365 E5 Security Suite , Microsoft Sentinel , and Zero Trust Architecture . Excellent communication and documentation skills; ability to present to both technical and executive stakeholders. Preferred Qualifications Microsoft Certifications such as: SC-300: Microsoft Identity and Access Administrator SC-400: Information Protection Administrator MD-102: Endpoint Administrator SC-200: Security Operations Analyst . Knowledge of integration with third-party MDM, SIEM, or IAM solutions.

Responsibilities: * Implement Nexthink solutions for end-user computing. * Manage EUC environment with Intune & SCCM. * Provide end-user support using Autopilot & MDM tools. * Configure Workplace platform for device management.

Job Summary: We are urgently looking for a skilled Azure Cloud Engineer with strong expertise in Microsoft technologies to join our team. The ideal candidate will take ownership of Azure infrastructure, Office 365 administration, and Intune implementation. The goal is to ensure smooth operations, security compliance, and end-user satisfaction. Key Responsibilities: Azure Cloud Engineering Design, deploy, and manage Azure-based infrastructure and services (IaaS, PaaS). Implement and maintain Azure virtual machines, networking, storage, and security components. Automate deployments using PowerShell, ARM templates, or Terraform. Monitor and optimize cloud performance, cost, scalability, and availability. Ensure alignment with cloud security best practices and compliance requirements. Office 365 Administration Manage Exchange Online, SharePoint Online, Teams, OneDrive, and other Microsoft 365 services. Administer the O365 tenant, including licensing, user/group management, and security policies. Monitor service health and usage through Microsoft 365 Admin Center. Implement security protocols including DKIM, SPF, DMARC, and threat protection tools. Intune & Endpoint Management Lead deployment and configuration of Microsoft Intune for MDM and MAM. Configure security and compliance policies for Windows, Android, and iOS devices. Manage Conditional Access and App Protection policies. Provide support for Intune-related issues during device onboarding. Required Skills & Qualifications: Minimum 2 years of hands-on experience in cloud engineering, preferably in Microsoft Azure. Proven experience with Azure services (VMs, VNets, Azure AD, Storage, NSG, etc.). In-depth knowledge of Microsoft 365 admin center, Exchange Online, Teams, and SharePoint. Experience with Microsoft Intune and Endpoint Manager. Strong PowerShell scripting skills. Understanding of IAM concepts (Azure AD, MFA, Conditional Access). Familiarity with cloud security and compliance standards (ISO preferred). Preferred Certifications (Optional): Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Fundamentals (AZ-900) Soft Skills: Strong troubleshooting and problem-solving abilities. Excellent communication and documentation skills. Proactive, team-oriented, and ownership-driven mindset. Ability to handle multiple projects and changing priorities. Nice to Have: Experience with Microsoft Defender, Sentinel, or other security tools. Familiarity with hybrid Exchange environments.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you will be at the forefront of revolutionizing technology solutions for our valued customers. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. In this role, you won't just be another advisor; you will be a trusted ally and visionary, delivering unique and differentiated value to our customers. Through captivating show-and-tell methods such as engaging demos and compelling presentations, you will showcase our credibility and eminence in the industry, leaving a lasting impression on potential customers. As a vital member of our team, you will support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners. With your extensive technical knowledge and mastery of the practice-specific domain, you will bring together the breadth of Kyndryl's expertise to develop profitable deals that drive our success. Your dedication to continuous improvement and your passion for our practice will shine through as you showcase your end-to-end knowledge of the domain you align with, as well as the associated subdomains. Your technical prowess, backed by your external certifications, will establish you as a true authority in your field. As a Customer Technology Advisor, you will possess strong technical and business acumen, allowing you to provide value driven solutions within the practice services domain(s). Your exceptional customer facing skills, combined with your articulate communication style and interpersonal finesse, will enable you to effortlessly convey the technical benefits of Kyndryl's capabilities, perfectly matching the unique needs of each customer. As a strategic thinker, you will identify the intricate business and technical requirements of our customers, leveraging the vast capabilities of Kyndryl to generate winning cross-practice solutions. Your ability to develop and deliver compelling demonstrations, proof of concepts, and prototypes will clearly demonstrate the tangible value our offerings bring to our customers, leaving them eager to partner with us. In addition to your technical expertise, you will also take the lead in coordinating the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. Your collaboration with internal and external stakeholders will generate winning responses and create optimal technical solutions. Moreover, you will actively build and nurture relationships with our external alliance partners, fostering a collaborative environment where joint solutions are co-created. Join our team of forward thinking, tech-savvy professionals and embark on a journey of innovation, growth, and fulfillment. As a Customer Technology Advisor, you will not only shape the future of technology solutions but also make a meaningful impact on the success of our customers and Kyndryl as a whole. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience The Kyndryl CTA (Cross Industry) brings together knowledge across 3-4 industries with the credibility to build valued client relationships up to and including CIO,CTO,CxO level. This role requires expertise to oversee multiple new logos & with ability to shift focus to logos where there might be a potential opportunity arising. Critical to this role will be a deep understanding of the overall Digital WorkPlace Services, at least three industries and a successful track record in hunting IT services sales engagements. Your focus will be to identify new fields of interest for Digital Workplace Services in existing clients (farming) as well as new clients (hunting). CTA (Cross Industry) is responsible for pitching, identifying, developing, and closing integrated solutions that address their client's business needs (both from an industry and business point of view). A high calibre individual is sought to cover the breadth of responsibility outlined below. Primary Job Responsibilities: Customer Success – Act and become our customers’ trusted advisor within their specialty. Works within a practice but responsible for adjacent areas to provide a complete Kyndryl customer solution – Actively open doors and opportunities in other Kyndryl specialties by engaging with peers – Maintain and develop relationships with key alliance partners and ecosystems; create referenceable customers – Lead the technical / solution customer engagement as a technical solution expert, support the close of sale with the Customer Partner and Consult Partner – Has the eminence to deliver billable work for early engagement of the sales process and ensure follow through to create customer satisfaction Commercial Success – Assist the Customer Partner and Consult Partner to identify, develop and close deals through deep technical / solution expertise – Define a unique value proposition for respective area of expertise. Responsible for looking at the solution from a cross practice perspective to bring full value to the customer – Collaborate with internal and external stakeholders to generate a winning response and optimal technical solutions – Responsible to utilize the full breath of Kyndryl’s value propositions to develop profitable deals. Work with the pricing / commercial teams to ensure suggested solutions are profitable – Support in developing/repackaging solution capabilities aligned to deal characteristics and needs in the targeted account Distinctive Expertise – Develop understanding of best-in-class, profitable solutions to bring into customer discussions to develop the right winning solution – Leverage technology-specific expertise to support to win deals – Support selling new solutions/offerings with an understanding of Kyndryl services capabilities – Deep technical/solution expertise for respective area – Ensure customer satisfaction and act with integrity – Bring together Kyndryl deep technical and solution expertise with alliance partners for jointly successful pursuits. – Externally recognized as an expert in the technology and/or solutioning area Skills – Design use cases to articulate the user experience of customer’s employees in their use of devices, collaboration tools, and applications to perform their own job responsibilities. – Responsible to work on the creation of requirements, use cases, sequence diagrams, arch solution docs, Test cases and Acceptance criteria. – Lead the Microsoft space. Utilize Architecture Thinking and Methodology, Unified Endpoint Management (UEM), Offering/ Product Lifecycle Management, Cybersecurity and Data Privacy Compliance Posture, Digital Experience Monitoring (DEM), Cloud Computing Professional Expertise: You need to demonstrate the following professional expertise: Required: Degree or equivalent in Computer Engineering, Electrical Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as an Enterprise Architect or related. One (1) year of experience must include utilizing Architecture Thinking and Methodology, Unified Endpoint Management (UEM), Offering/ Product Lifecycle Management, Cybersecurity and Data Privacy Compliance Posture, Digital Experience Monitoring (DEM), Cloud Computing. Experienced C-level IT services seller, appropriate and articulate taking care of clients at the most senior levels You are expected to bring a network at CISO and C-level that you can easily approach A track record of sales leadership in negotiating and closing transformational services engagements A track record of meeting or exceeding sales goals. Highly organised, self-driven and able to work with minimal supervision. Ability to story tell and simplify the solution context and outcomes. Innovative and creative in solving complex problems. Ability to collaborate and bring together a unified approach with multiple stakeholders to deliver outcomes. Ability to sell in a virtual environment - given the ongoing pandemic you must be able execute meetings effectively while working remotely via tooling such as Teams, WebEx etc. You understand cross-industry and day-to-day concerns experienced by CxOs in running complex IT infrastructure environments together with an ability to position the unique value of our services to address these concerns Ability to develop and maintain comprehensive technical sales knowledge in cloud (services) solutions, along with financial and selling skills Personal drive, tenacity and energy and results oriented Strong communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations - comfortable in presenting to both small and large audiences Excellent written and oral communication skills. Sales forecasting and deals / closure assessment traits and be a believer in CRM hygiene Key attributes required for success: Compelling at C-Level interactions. Acts entrepreneurially to grow (personal) business and team to identify / win deals. Clear domain expertise: Brings knowledge and reason for clients to engage. Connected in their market: able to open doors from past relationships. Skilled at building senior relationships & partnerships Bold thinker/creative: able to think outside the box and imagine / stretch to construct large opportunities Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role & responsibilities Lead - Endpoint Security & Tooling The Lead - Endpoint Security & Tooling plays a pivotal role in overseeing and optimizing a diverse array of endpoint security tools and technologies. The Lead will spearhead the configuration, troubleshooting, and maintenance of security tools, develop and implement robust security policies, conduct in-depth threat intelligence analysis, design secure endpoint architectures, and assess and mitigate risks to endpoints. Roles and Responsibilities Expertise in Security Tools: Lead the management and optimization of the Zscaler suite of applications, including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Browser Isolation, Firewall (Tunnel 2.0), Deception, and other endpoint security tools. Demonstrate proficiency in Microsoft Intune for advanced endpoint security management, encompassing policy configuration, device management, compliance enforcement, and performance optimization. Exhibit familiarity with Endpoint Detection and Response (EDR) solutions, encompassing advanced threat detection, configuration management, policy enforcement, and performance monitoring. Display proficiency in Application Control solutions for managing and controlling application execution on endpoints, including policy management and application behavior monitoring. Endpoint Security Tooling Management: Oversee the configuration, troubleshooting, and maintenance of security tools to ensure optimal performance and effectiveness. Conduct regular assessments and audits of endpoint security configurations. Stay updated with new releases, versions, changes, and breaking changes in Microsoft Intune and other endpoint security tools. Assess the impact of new releases and changes on endpoints and security policies. Security Policy Development: Lead the development and implementation of comprehensive endpoint security policies, configurations, and best practices. Ensure strict compliance with industry standards and regulations. Secure Architecture Design: Apply expert security architecture principles to design and implement highly secure endpoint architectures. Implement sophisticated network segmentation, access controls, and secure configurations for endpoints. Risk Assessment and Mitigation: Conduct comprehensive risk assessments for endpoints to identify potential risks and vulnerabilities. Lead the implementation of robust risk mitigation strategies and controls to reduce risks to endpoints. Communication and Collaboration: Collaborate seamlessly with cross-functional teams, including IT, security, compliance, and business stakeholders. Communicate complex technical concepts related to endpoint security effectively to non-technical audiences. Continuous Learning and Adaptability: Stay at the forefront of the latest trends, threats, and technologies in endpoint security. Adapt swiftly to the evolving security landscape and emerging threats in endpoint security. Problem-solving and Critical Thinking: Apply advanced problem-solving skills and critical thinking to analyze and resolve complex security issues related to endpoints. Lead the troubleshooting of endpoint security incidents and drive the development of innovative solutions. Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred). Proven leadership experience (7+ years) in endpoint security management, including extensive expertise in Microsoft Intune and other endpoint security tools. Advanced understanding of endpoint security principles, technologies, and best practices. Familiarity with network security concepts, firewalls, VPNs, and secure web gateways. Outstanding analytical, problem-solving, and communication skills. Ability to lead collaboratively in a team environment, manage multiple projects simultaneously, and drive results effectively. Advanced skills in threat intelligence analysis, incident response, security architecture design, risk assessment, communication, continuous learning, adaptability, problem-solving, and critical thinking. Good to have : Certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Endpoint Security Professional (CESP). Benefits Benefits which make us unique At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you! Benefits Highlights: 5 Days working in a Fast-paced work environment Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance Potential Growth for you! We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations. EZ commitment to Diversity & Inclusion Egon Zehnder aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration. Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Hi, We are having an opening for Senior Manager-Workspace Management at our Mumbai location. Job Summary : We are seeking a highly experienced Senior Manager Workspace Management to lead the strategy, implementation, and continuous improvement of digital workplace technologies and services across a global pharmaceutical enterprise. The ideal candidate is a strategic leader who blends deep technical expertise with a strong customer service mindset, ensuring a seamless and secure digital workplace experience across a dynamic, enterprise-level environment. This role is responsible for leading all aspects of end user computing, including desktop and field support, endpoint management, collaboration platforms, and executive support across R&D, manufacturing, quality, commercial, and corporate functions. The candidate will champion modern workplace enablement in a GxP-regulated environment, focusing on productivity, mobility, and collaboration across workforce. Areas Of Responsibility : Lead the global end user services strategy, aligning with business goals and IT transformation initiatives to enhance workforce productivity and user satisfaction. Oversee the management and continuous improvement of desktop support, collaboration tools, mobile device services, and VIP/executive support. Develop and execute a long-term roadmap for modern workplace technologies, including endpoint automation, self-service portals, and AI-driven support solutions. Champion a user-first culture by continuously improving IT service delivery through proactive problem management, feedback loops, and digital adoption strategies. Own the ITIL-aligned service lifecycle for end user services, including incident, request, knowledge, and change management. Lead and mentor a global team of IT professionals, fostering a culture of accountability, innovation, and excellence. Collaborate closely with Information Security, Infrastructure, HR, and Facilities to ensure a secure and compliant end user environment. Manage large-scale hardware/software refresh cycles, licensing compliance, procurement, and vendor relationships. Define and track SLAs, KPIs, and user satisfaction metrics; use data insights to improve operational performance and strategic decisions. Provide white-glove support to executive leadership, ensuring exceptional responsiveness and discretion. Educational Qualification : Bachelors degree in information technology, Computer Science, or related field; Masters degree or MBA is a strong plus. Specific Certification : ITIL V4 Intermediate Microsoft 365 Certified: Endpoint Administrator Associate: Microsoft Certified: Azure Fundamentals Skills : Strategic thinking with strong execution and delivery focus Exceptional leadership and team development skills Excellent communication, presentation, and executive stakeholder engagement Strong analytical and operational problem-solving abilities Experience : 15-20 years of progressive IT experience, with at least 8+ years in a leadership role managing end user services in a large, complex organization In-depth experience with Microsoft 365, Windows, MacOS, Intune, Endpoint management system, endpoint security solutions & experience with End User solutions preferred. Proven experience managing global teams, distributed environments, and hybrid (remote/onsite) user bases. A strong track record in IT operations, digital transformation, vendor management, and employee experience is essential. Demonstrated experience driving enterprise-wide service improvements, technology modernization, and digital workplace strategies

R1 RCM India is proud to be recognized amongst Indias Top 50 Best Companies to Work For„¢ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Chennai,Hyderabad,Bengaluru,Gurugram,Noida

Key Responsibilities: AWS Infrastructure Management: Design, deploy, and manage scalable infrastructure solutions on AWS, ensuring high availability, security, and cost optimization. Implement infrastructure as code (IaC) using tools such as AWS CloudFormation, Terraform, or AWS CDK. Oversee the configuration and management of AWS services such as EC2, S3, Lambda, RDS, Elastic Beanstalk, VPC, ECS/EKS, CloudWatch, and others. Continuous Integration and Continuous Delivery (CI/CD): Design, implement, and optimize CI/CD pipelines to support frequent deployments, using tools like Jenkins, GitLab CI, CircleCI, AWS CodePipeline, AWS CodeBuild, etc. Automate software deployment, testing, and monitoring for faster delivery cycles. Collaborate with development teams to ensure seamless integration of code into the production environment. Automation and Scripting: Create automation scripts for cloud infrastructure provisioning, configuration, and monitoring using languages such as Bash, Python, Shell Scripting, or PowerShell. Automate operational tasks like patching, backup management, and scaling of infrastructure to ensure high availability and performance. Monitoring and Performance Optimization: Set up and manage AWS monitoring tools such as CloudWatch, CloudTrail, and X-Ray to ensure system health, availability, and performance. Troubleshoot, diagnose, and resolve infrastructure-related issues, ensuring uptime and smooth performance of cloud services and applications. Implement alerting systems to proactively identify and respond to system anomalies and performance issues. Security and Compliance: Implement robust security practices within AWS environments by applying encryption, managing IAM roles, enforcing least-privilege access, and integrating security tools into the CI/CD pipeline. Automate security configurations and compliance checks, such as vulnerability assessments and patch management, to maintain security baselines. Manage network security, VPC configurations, security groups, and AWS-specific security tools (e.g., AWS GuardDuty, AWS WAF). Collaboration and Documentation: Collaborate with cross-functional teams (development, operations, security) to understand requirements and ensure that the infrastructure supports business needs. Maintain detailed documentation for infrastructure architecture, processes, CI/CD workflows, and disaster recovery plans. Provide training and support to internal teams on best practices for deploying and managing applications on AWS. Disaster Recovery and Backup Strategies: Design and implement backup, disaster recovery (DR), and business continuity plans for mission-critical applications and data. Ensure data redundancy and automatic recovery for high availability and minimal service disruption. Cost Optimization: Monitor AWS usage and optimize infrastructure cost by implementing effective cost control measures, such as right-sizing EC2 instances, using AWS Spot Instances, Reserved Instances, and Auto Scaling. Work with finance and infrastructure teams to manage budgets and ensure cost-effective utilization of AWS services. Continuous Improvement: Stay up-to-date with the latest trends and technologies in AWS and DevOps practices. Continuously improve the efficiency, security, and scalability of infrastructure and deployment pipelines. Evaluate and recommend new DevOps tools and technologies to improve team productivity and system reliability. Bachelors degree preferably in Computer Science, Information Technology, or a related field. Experience: 3+ years of experience in AWS cloud services and DevOps engineering. Experience with CI/CD pipelines, Git, and version control systems. Hands-on experience with AWS services (e.g., EC2, Lambda, RDS, ECS/EKS, S3, CloudWatch, CloudTrail, VPC). Experience with containerization technologies like Docker, and container orchestration platforms like Kubernetes, ECS, or EKS. Familiarity with IaC tools (e.g., Terraform, AWS CloudFormation, AWS CDK). Knowledge of Linux/Unix systems and scripting languages like Python, Shell, or Bash. Experience with cloud-native monitoring, logging, and alerting tools (e.g., CloudWatch, Datadog, New Relic, Splunk). Technical Skills: Strong understanding of AWS security best practices and managing access using IAM and security policies. Proficiency in containerization and orchestration with Docker, Kubernetes, and EKS. Knowledge of DevOps tools and practices for continuous integration, delivery, and automation (e.g., Jenkins, GitLab CI, AWS CodePipeline). Familiarity with serverless architectures, particularly AWS Lambda, API Gateway, and DynamoDB. Experience with AWS CloudFormation, Terraform, or AWS CDK to manage infrastructure as code. Basic networking knowledge, including setting up VPCs, subnets, security groups, and NACLs in AWS. Certifications (Preferred): AWS Certified DevOps Engineer Professional or AWS Certified Solutions Architect. AWS Certified SysOps Administrator or AWS Certified Developer Associate. Soft Skills: Strong problem-solving skills, with the ability to quickly diagnose and resolve issues. Excellent communication skills, able to collaborate with both technical and non-technical teams. Detail-oriented and committed to high standards of quality. Ability to work in a fast-paced environment and manage multiple priorities. Benefits: Competitive salary and benefits we take care of our team! Mentorship from experienced – learn from the pros. Opportunities to learn and grow in a fast-paced startup – your potential is limitless. The chance to contribute to something meaningful – make a real difference in healthcare. Join our team and help us transform the future of healthcare

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement innovative strategies for problem-solving. Lead continuous improvement initiatives within the team. Professional & Technical Skills: Must To Have Skills:Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in troubleshooting and resolving Citrix-related issues. Knowledge of networking concepts and protocols. Hands-on experience in implementing Citrix solutions. Good To Have Skills:Experience with Citrix NetScaler. Additional Information: The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Gurugram office. A 15 years full-time education is required. About The Role ::HP Device Manager (HPDM) Administrator Location:Bangalore , Gurugram , L9Job Summary The HP Device Manager (HPDM) Administrator (L2) will oversee the advanced management, optimization, and troubleshooting of HP thin clients and their associated environments. This role requires a deep understanding of HPDM architecture, endpoint management, image creation, and deployment strategies. The candidate will be the escalation point for critical issues, ensure seamless operation of thin client deployments, and lead initiatives for system enhancements and integrations.________________________________________Key ResponsibilitiesAdministration and Management1.HPDM System Administration:oManage and maintain the HP Device Manager server infrastructure, including configurations, updates, and backups.oAdminister the deployment and management of thin clients across multiple sites using HPDM.oConfigure thin client groups, policies, and tasks in HPDM to ensure efficient operations.2.Image and Template Management:oDevelop, maintain, and update golden images for HP thin clients.oPerform OS updates, driver integrations, and application installations on images.oCreate, test, and deploy templates for uniformity across devices.3.Monitoring and Troubleshooting:oMonitor HPDM health and performance, addressing alerts and resolving issues proactively.oTroubleshoot complex thin client issues, including boot failures, configuration mismatches, and application errors.oConduct root cause analysis (RCA) for recurring problems and implement permanent fixes.4.Patch and Security Management:oImplement firmware updates and security patches for HP thin clients through HPDM.oEnsure compliance with security policies by managing device certificates and encryption settings.5.Integration and Optimization:oIntegrate HPDM with other IT systems, such as Active Directory and VDI environments (e.g., Citrix, VMware Horizon).oOptimize thin client performance for specific use cases (e.g., multimedia, VDI).6.Automation and Scripting:oDevelop automation scripts for repetitive tasks using HPDM scripting or PowerShell.oStreamline bulk deployments, updates, and troubleshooting using automation tools.7.Documentation and Reporting:oMaintain comprehensive documentation, including HPDM configurations, SOPs, and troubleshooting guides.oGenerate detailed reports on device status, deployment success rates, and performance metrics.8.Team Collaboration and Leadership:oAct as the primary escalation point for L1/L2 teams for advanced HPDM-related issues.oProvide technical guidance and training to team members on HPDM best practices.oCollaborate with cross-functional teams to align thin client strategies with organizational goals.________________________________________Skills and QualificationsTechnical Expertise1.HPDM Knowledge:oAdvanced knowledge of HP Device Manager architecture, features, and configurations.oExpertise in managing HP thin clients, including t430, t640, and other models.2.Image and Firmware Management:oProficiency in image creation, customization, and deployment for thin clients.oExperience with Windows IoT and Linux-based HP thin client operating systems.3.Integration Skills:oFamiliarity with Citrix, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD) integrations with thin clients.oStrong understanding of Active Directory, DHCP, DNS, and network protocols as they relate to thin client deployment.4.Tools and Automation:oExperience with monitoring and automation tools, including HPDM scripting, PowerShell, or similar technologies.5.Security and Compliance:oKnowledge of security best practices for endpoint devices, including encryption, firmware patching, and access controls.Soft Skills6.Strong problem-solving and analytical skills for troubleshooting complex issues.7.Excellent communication skills to explain technical concepts to non-technical stakeholders.8.Team leadership and mentorship abilities to guide L1/L2 teams.Certifications (Preferred)9.HP certifications related to thin client management.10.ITIL Foundation certification for understanding incident and change management processes. Qualifications 15 years full time education

Role & responsibilities the Technician will be responsible for answering client questions, implementing hardware and software solution recommendations, offsite technical support, and other duties assigned by the IT Manager/Team Lead as deemed suitable for the Technicians skill level. Technicians will regularly exercise exceptional customer service skills, strong communication and interpersonal skills, and excellent problem solving and trouble shooting skills. This is a team-oriented role where people are expected to take ownership of technical problems and see them through to completion. Duties and Responsibilities: * Assisting with Triage Board and ensuring new tickets are processed and assigned. * Answering Client Phone Calls and emails as needed * Troubleshooting Microsoft 365 issues including Outlook, SharePoint, OneDrive, Intune, and Azure issues. * Installing/Upgrading/Removing softwares * Backup and AV management * Endpoint Maintenance checks * New User Profile/computer Setup * Documenting as required in tickets or information repository. * Troubleshooting with clients such as: Password Resets Outlook\Phone Mailbox Setup Local Apps and Profile Troubleshooting Slow Computer Review Spam Filter config (Whitelisting and release of false positives) Printer Troubleshooting AD, Routers, Switches, Server Administration, Application Support, End User Computing PSA tools like Connect wise Manage RMM tool like N-Central Documentation tool like IT Glue, Hudu Fortinet and Meraki device troubleshooting Dns, DHCP Preferred candidate profile * At least 3 years experience as a system administrator serving US clients * Understanding of Microsoft Windows Client and Server Operating Systems * Understanding of Microsoft 365 * Basic understanding of Security * Should be able to work independently, make decisions and implement succesfully * Exceptional written and oral communication skills in English

Administers Microsoft SCCM for endpoint management, software deployment, and patch management. Ensures system compliance.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together As a Windows Endpoint Engineer, you will be responsible for analyzing business requirements, performing options analysis, ensuring quality/alignment of designs, and you will demonstrate and apply knowledge of enterprise endpoint architecture and standards. You will also be responsible for the development, communication and implementation of the organization's technology endpoints and the components required to support endpoints. You will investigate systemic issues that negatively affect the end user experience, and implement solutions that increase productivity and lower the total cost of ownership of the end user computing environment. Positions in this function include those who monitor and operate computer and peripheral equipmentreview, analyze, and modify programming systems including encoding, testing, debugging and installing for large-scale computer systems. Evaluate system specifications, input/output processes, and working parameters for hardware/software compatibility. Provide expertise in software systems programming, operating software applications, consulting on complex projects/existing applications, timely completion of scheduled jobs, and overall operating systems. Also includes overseeing environments’ health and facilitation of high severity incidents to improve the state of service availability and continuity. Develop processes and activities that focus on restoring service after an incident occurs. Document all hardware, application, facility, etc. problems and take corrective action as required. Primary Responsibilities Desktop ManagementOversee the deployment, configuration, and maintenance of Windows desktop environments TroubleshootingPerform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently DEX ExpertiseUtilize your deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction User SupportProvide expert-level support to end-users, addressing their technical concerns and training them on best practices System UpgradesPlan and execute system upgrades, patches, and updates to ensure optimal performance and security AutomationDevelop and implement automation scripts to streamline desktop management tasks DocumentationMaintain comprehensive documentation of desktop configurations, processes, and procedures CollaborationWork closely with other IT teams to ensure seamless integration and support of desktop systems Reviews the work of others Develops innovative approaches Sought out as expert Serves as a leader/ mentor Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate degree or equivalent experience 7+ years of experience in Windows desktop engineering or a related field Technical Skills: Proficiency in Windows OS, Hardware Driver and BIOS support, Active Directory, Entra, Group Policy, Conditional Access and desktop virtualization technologies. Experience utilizing a Unified Endpoint Management tool for managing domain and Entra Windows devices. Experience creating and deploying Windows Images DEX KnowledgeSolid background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization. Knowledge of operating system level logging Analytical Skills: Excellent problem-solving skills with a focus on root cause analysis and resolution AutomationExperience with scripting languages such as PowerShell for automation CommunicationSolid verbal and written communication skills Preferred Qualifications Experience working in a Microsoft centric environment (O365, M365) Experience with Lakeside SysTrack Experience working in a large endpoint environment over 50k Experience working in a highly regulated industry i.e. Insurance, Healthcare, Banking At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Experience in designing, implementing, and managing SCCM and Intune solutions. Strong understanding of endpoint management concepts, including device provisioning, software distribution, patch management, and security. Experience with Microsoft Endpoint Manager (SCCM and Intune) integration, configuration, and administration. Familiarity with modern management concepts, such as cloud-based management, autopilot, and zero-touch deployment. Experience working with PC/Mac infrastructure as an engineer level SCCM & Intune Certification. Experience with system provisioning and imaging using tools such as DEP and SCCM. Experience with managing 802.1x on MacOS/Windows (for wifi and wired network connections). Experience with end point management client software deployment (SCCM + Intune), inventory, antivirus and end point security solution. Familiarity with configuration profile and working with preference files (.plist) Experience with Azure/AWS, Network troubleshooting, Background in server administration, networking, troubleshooting, scripting, automation Experience with Active Directory including user and group management, group policies Experience with desktop operating systems including Windows 10/11 and OS X Scripting via PowerShell, BASH, and others. Excellent analytical, problem-solving, and communication skills. Primary Skills Operating System Deployment SCCM Intune Secondary Skills Mircosoft Endpoint Patching

About Mitsogo | Hexnode Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors . Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.Roles and Responsibilities:- Engage with potential clients to understand their business requirements and challenges.- Conduct a thorough needs analysis to align our product with customer needs.- Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.- Customize demonstrations to address specific customer requirements and pain points.- Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.- Collaborate with the product development team to stay informed about the latest features and updates.- Work closely with the sales team to provide technical expertise during the sales process.- Collaborate with the marketing team to develop and enhance sales collateral and presentations.- Build and maintain strong relationships with key stakeholders, including IT decision-makers.- Address customer inquiries and concerns during the presales process.- Stay informed about industry trends, competitor products, and market demands.- Provide feedback to the product development team based on customer interactions.Requirements:- Master's degree in a relevant technical field or equivalent work experience.- Minimum 8 years of professional Pre-sales experience required.- Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.- Strong technical acumen and the ability to understand and articulate complex technical concepts.- Excellent communication and presentation skills.- Ability to work independently and collaboratively in a fast-paced environment.- Prior experience in the SaaS/unified endpoint management domain is a plus.ApplySaveSaveProInsights

About Mitsogo | Hexnode: Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.Hexnode, the Enterprise software division of Mitsogo Inc. , was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.Job OverviewPreSales Consultant (SaaS Product background)As an Executive - PreSales, you will be a key player in shaping the success of our product by collaborating with the sales and product development teams. You will be responsible for understanding customer needs, presenting product demonstrations, and showcasing the value of our product.Responsibilities:- Engage with potential clients to understand their business requirements and challenges.- Conduct a thorough needs analysis to align our product with customer needs.- Conduct compelling and informative product demonstrations to showcase the features and benefits of our solution.- Customize demonstrations to address specific customer requirements and pain points.- Develop a deep understanding of the technical aspects of our product and its integration with diverse IT environments.- Collaborate with the product development team to stay informed about the latest features and updates.- Work closely with the sales team to provide technical expertise during the sales process.- Collaborate with the marketing team to develop and enhance sales collateral and presentations.- Build and maintain strong relationships with key stakeholders, including IT decision-makers.- Address customer inquiries and concerns during the presales process.- Stay informed about industry trends, competitor products, and market demands.- Provide feedback to the product development team based on customer interactions.Requirements:- MBA in a relevant field or equivalent work experience.- Minimum 1 - 5 years of professional Pre-sales experience required.- Proven experience in presales, technical sales, or a similar customer-facing role within the SaaS industry.- Strong technical acumen and the ability to understand and articulate complex technical concepts.- Excellent communication and presentation skills.- Employees must be ready to work in US shift timings.- Ability to work independently and collaboratively in a fast-paced environment.- Prior experience in the SaaS/unified endpoint management domain is a plusApplySaveSaveProInsights

Role & responsibilities Job Description for End User Computing A skilled professional administrator is responsible for the day-to-day management and configuration of Windows, Linux, macOS, Jamf Pro, ManageEngine Endpoint Central, and CrowdStrike would involve managing and securing a variety of endpoints, including desktops, laptops, and servers, across multiple operating systems. Responsibilities would include device management, patch management, security configuration, and threat analysis, often using tools like Jamf Pro and CrowdStrike for endpoint security. Core Responsibilities: Endpoint Management: Deploying, configuring, and managing Windows, macOS, and Linux devices. Utilizing tools like Jamf Pro and ManageEngine Endpoint Central for device enrollment, configuration profiles, and software deployment. Implementing and maintaining endpoint security solutions, such as CrowdStrike Falcon. Patch Management: Planning, testing, and deploying operating system patches and software updates across various endpoint environments. Ensuring timely application of security fixes to minimize vulnerabilities. Security Configuration: Configuring and maintaining security policies, including device access controls, data encryption, and firewalls. Monitoring security events and alerts, and responding to potential threats. Threat Analysis and Response: Analyzing security threats and incidents, and implementing appropriate mitigation strategies. Collaborating with security teams to address and resolve security issues. System Administration (Linux): Installing, configuring, and maintaining Linux servers and systems. Troubleshooting and resolving technical issues on Linux systems. System Maintenance: Performing routine maintenance tasks, such as software updates, system upgrades, and equipment installations. Documentation and Training: Creating and maintaining documentation for endpoint management procedures and security configurations. Providing training and support to end-users on best practices for endpoint security. Required Skills and Experience: Operating Systems: Strong experience with Windows, Linux, and macOS. Endpoint Management: Experience with Jamf Pro, ManageEngine Endpoint Central, or similar tools. Security: Understanding of endpoint security principles, threat analysis, and security tools like CrowdStrike. Scripting: Knowledge of scripting languages (e.g., PowerShell, Python) for automation. Problem Solving: Strong analytical and problem-solving skills for troubleshooting and resolving technical issues. Communication: Excellent written and verbal communication skills for documentation and collaboration.

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: Design and implement enterprisewide Intune solutions. Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. Lead Windows Autopilot deployment strategies. Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. Troubleshoot complex Intune and securityrelated issues. Develop compliance reports and align policies with regulatory frameworks. Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. Strong experience in security hardening, compliance, and enterpriselevel endpoint management. Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. Strong understanding of Zero Trust security frameworks and IAM integration. Leadership and mentorship abilities. Strategic thinking and decisionmaking. Strong communication and stakeholder management. Ability to align technical solutions with business objectives. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Intune This position is based at our Gurugram office A 15 years full-time education is required MD102 + Microsoft Certified:enterprise Administrator Expert (Must) ITIL v4 Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a Senior Analyst with expertise in Microsoft Intune administration and incident management to support enterprise endpoint management operations. The candidate should have hands-on experience in Intune, MDM solutions, ITIL processes, and troubleshooting device compliance issues. This role requires effective coordination with support teams, driving resolution for major incidents, and ensuring service stability. Roles & Responsibilities: Intune Administration & Endpoint Management:-Manage and maintain Microsoft Intune for Windows, macOS, iOS, and Android devices.-Handle device enrollment, compliance policies, app protection, and configuration profiles.-Troubleshoot and resolve Intune-related issues such as enrollment failures, compliance errors, and software deployment failures.-Work with Azure AD, Conditional Access, SCCM (co-management), and Group Policies.-Support Autopilot provisioning and policy enforcement for end-user devices.-Ensure endpoint security and compliance as per enterprise security policies. Incident Management & Troubleshooting:-Act as L2/L3 support for endpoint management issues and assist in resolving major incidents (P1/P2).-Work closely with Service Desk, SME teams, and vendors (Microsoft, JAMF) for troubleshooting.-Perform root cause analysis (RCA) and contribute to permanent fixes.-Maintain incident logs, documentation, and knowledge base for recurring issues.-Ensure adherence to SLAs for issue resolution and incident response.-Service Improvement & Automation:-Identify trends in incidents and recurring problems to improve service stability.-Automate manual tasks using PowerShell, Intune Graph API, and automation tools.-Assist in developing SOPs, technical playbooks, and troubleshooting guides.-Provide input to process improvements and optimization initiatives.-Stakeholder & Communication Management:-Collaborate with IT teams, end-users, and business stakeholders to address IT concerns.-Participate in technical discussions, problem-solving sessions, and weekly service reviews.-Maintain transparency in incident handling and provide timely updates to leadership. Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft Intune, Azure AD, Conditional Access, SCCM, and Co-management. Good To Have Skills: Experience with Workplace Technology Solutions. Strong understanding of endpoint management and security. Knowledge of Jamf for Apple macOS Management-Proficiency in PowerShell scripting and automation for troubleshooting Experience in troubleshooting hardware and software issues. Ability to communicate technical information effectively and stakeholder management skills. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Intune. This position is based at our Bengaluru office. A 15 years full-time education is required.

Experienced and detail-oriented Intune/SCCM Engineer with a strong background in endpoint management, system configuration, and enterprise device deployment. Proficient in designing, implementing, and maintaining Microsoft Endpoint Manager solutions, including Microsoft Intune and System Center Configuration Manager (SCCM), to ensure secure, scalable, and efficient device management across the organization. Roles and Responsibilities Managing Windows and mobile devices through Intune, including policy configuration, application deployment, compliance settings, and conditional access. Administering SCCM for software distribution, patch management, OS deployment (OSD), and inventory reporting. Migrating environments from traditional on-prem SCCM to cloud-based Intune (modern management). Troubleshooting endpoint-related issues, ensuring system security and compliance with organizational policies. Collaborating with cross-functional teams to define and execute endpoint strategy and improve the end-user experience.