Technology Support Engineer

Job Description

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Workplace Technology Solutions, Apple macOS Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As Senior Intune Administrator / Intune Architect you will be a responsible Architect and implement enterprisewide Intune strategies, lead security hardening, and drive automation at scale. Roles & Responsibilities: Design and implement enterprisewide Intune solutions. Architect Zero Trust security models integrating Conditional Access and Defender for Endpoint. Lead Windows Autopilot deployment strategies. Automate endpoint management using PowerShell, Microsoft Graph API, and Logic Apps. Troubleshoot complex Intune and securityrelated issues. Develop compliance reports and align policies with regulatory frameworks. Provide mentorship to junior administrators and work with IT leadership. Professional & Technical Skills: Expert knowledge of Intune, Autopilot, Conditional Access, and Defender for Endpoint. Strong experience in security hardening, compliance, and enterpriselevel endpoint management. Advanced automation using PowerShell, Microsoft Graph API, and Logic Apps. Strong understanding of Zero Trust security frameworks and IAM integration. Leadership and mentorship abilities. Strategic thinking and decisionmaking. Strong communication and stakeholder management. Ability to align technical solutions with business objectives. Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Intune This position is based at our Gurugram office A 15 years full-time education is required MD102 + Microsoft Certified:enterprise Administrator Expert (Must) ITIL v4 Qualification 15 years full time education