55 Employee Satisfaction Jobs

Workplace Experience Executive The Workplace Experience Executive plays a critical role in creating a positive and engaging environment for employees, visitors, and clients. You would be responsible for developing and implementing workplace strategies that enhance productivity, collaboration, and well-being. The executive will work closely with various stakeholders, such as HR, operations, facilities management, and technology teams, to create an exceptional workplace experience that aligns with the organization's goals and values. Key Responsibilities: Employee Engagement and Communication: Create and implement programs and initiatives that enhance employee well-being and engagement. Develop and maintain effective communication channels to ensure employees are informed about workplace updates, events, and resources. Collaborate with HR to measure employee satisfaction and gather feedback to continuously improve the workplace experience. Technology Integration: Identify and implement technology solutions that enhance productivity and streamline workplace operations. Collaborate with IT teams to ensure seamless integration and support for workplace technologies. Stay updated with emerging workplace technologies and evaluate their potential for enhancing the employee experience. Vendor Management: Manage relationships with external vendors and service providers, ensuring quality service delivery. Oversee contract negotiations, performance evaluations, and budget management related to workplace services. Sound like you To apply you need to be: Qualifications: Bachelor's degree in business administration, human resources, architecture, or related field. A master's degree is preferred. Minimum of 5 years of experience in workplace design, employee experience, or related roles. Strong understanding of workplace trends and best practices. Excellent project management and organizational skills. Exceptional interpersonal and communication skills. Ability to influence and collaborate with diverse stakeholders. Proficiency in workplace technology and software applications. Knowledge of relevant local regulations and compliance requirements. The Workplace Experience Executive role offers an exciting opportunity to shape the workplace environment and contribute to the overall success of the organization. The successful candidate will have a passion for creating exceptional workplace experiences and driving employee engagement

The Engagement and Culture Coordinator Intern role is a valuable opportunity for someone with some prior experience in human resources, event management, or a related field. As part of our Human Resources team, you will be instrumental in driving initiatives that contribute to enhancing organizational culture and employee satisfaction in a fast-paced environment. Your key responsibilities will include leading the post-joining engagement program to ensure a warm welcome for new hires, supporting strategies to enhance our visibility as an employer, and promoting employee engagement through creative workplace activities. You will also be involved in managing Rewards and Recognition programs, organizing team-building events, and coordinating induction programs for new employees. Additionally, you will play a crucial role in facilitating ongoing feedback and integration support for employees, organizing townhall meetings to promote transparency, and working towards maintaining a high Glassdoor rating for the company. Your role will also involve overseeing training requests, implementing improvements to the Buddy Program, and organizing team-building events to strengthen team dynamics. To be successful in this role, you should have some previous internship or work experience in Human Resources, Business Administration, or a related field. Strong organizational and communication skills, effective problem-solving abilities, and proficiency in Microsoft Office Suite are essential. Moreover, you should possess strong interpersonal skills and the ability to work collaboratively. As a part of this internship, you can look forward to a competitive stipend, personalized mentorship, an internship certificate, immersion in a dynamic corporate culture, and opportunities for growth and learning. Join us in this exciting opportunity to make a meaningful impact on organizational culture and employee engagement!,

As a Manager in our Noida office, you will be responsible for meeting client SLA's regarding Productivity, Quality, and TAT. You will develop strategies to reduce attrition and enhance employee satisfaction by staying connected with the team and understanding their needs to influence them positively. Your key responsibilities will include conducting monthly performance reviews of Agents and Assistant Managers, executing quarterly and annual appraisals, and mentoring Agents and TL. You will drive reward and recognition activities to boost enthusiasm and participation. Process improvement will be a key focus, where you will identify areas for enhancement, scope projects, and involve relevant stakeholders to create enthusiasm for the processes. In this role, you will review KPI performance regularly, collaborate with the Client at the Process Owner level daily, and ensure compliance with internal policies, external regulations, and information security standards. You will also manage and enhance process efficiency, strive to exceed client expectations, handle escalations effectively, and monitor project revenues, manpower, and profitability to achieve targets. Your contribution to long-term planning and operational excellence initiatives will be crucial, along with building knowledge of the client's business. Meeting close task deadlines with high accuracy and minimal rework will be essential in this role. Performance Parameters you will be evaluated on include Employee Satisfaction, people development, and morale; maintaining attrition within target levels; enhancing quality and productivity; meeting process performance KPIs monthly; and ensuring Client Satisfaction. You will have primary internal interactions with the Client and other stakeholders, the Internal Management Team, and Internal Support functions. Your role will be instrumental in driving the success and growth of the processes assigned to you.,

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Desktop Imaging Experience : 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Apache Cassandra database. Experience: 5-8 Years.

Role The HR Business Partner is responsible for enabling HR processes and objectives with employees and management in designated business units/ practices. The position is a blend of operational deliverables, quality projects and partnerships with business and other support functions, in order to deliver value-added service to management and employees as per the company's guidelines, regulations and objectives DO People Practices/ EE Experience - Leads autonomously HR processes for allocated practices/ accounts (performance calibration, promotions/ progressions, employees queries, etc.) and is SOPC for service lines/ practice/ accounts. Provides timely information and/or education to employees and people managers of company on HR practices and policies. - Collates feedback via SKIP level sessions, NMAs, FGDs, 1:1s, exit interviews, HR Unplugged and proactively proposes improvement measures. Ensures a regular follow up to action plans agreed with managers as a result of the above sessions and brings visibility to L2 on those. - Analyzes and interprets various types of employee reports from Power BI & other tools (e.g. employees satisfaction, attrition %, exit data etc.) to guide business on decision making. Coaches people managers on available tools and solutions on issues. Leadership of the Future - Partners with people managers via planned calendar in order to cascade and coach on HR policies and people practices that support the day-to-day business. Provide HR expertise in the areas such as feedback, employee relations, development and legal. - Educates team leaders/ managers on engagement initiatives, R&R, performance feedback, performance calibration, career changes (including internal recruitment) and employee engagement. Challenge when necessary. Culture Diverse & Inclusive - Participates in the creation of a DEI & Wellness country action plan and help with the roll-out and implementation. - Participates in the creation and delivery of various workshops related to wellness and DEI, favoring the engagement/ team bonding of all employees at country level. Enabler for Business Talent Ownership - Educates, coaches, and partners with managers on employee development goals and EES plans. Support leaders to create plans and follow them up. - Participates in/ lead the continuous development of HR programs, such as retention, quality projects, etc. - Actively gets involved in business dynamics (ramp-ups & downs) and ensure legal flawless execution. - Ensures a correct level of communication to HR management and relevant stakeholders. Transforming Ways of Working - Partners with other enabling functions to complement on value-added programs in areas of recruitment, HR process improvement, training, career development, mobility, and job performance. - Assesses, proposes and leads projects of processes/ policies improvement based on feedback from managers and employees in order to accelerate a culture of performance and excellence in which employees are central, and feel engaged & inspired to deliver and go the extra mile.

You will be responsible for conducting manpower needs analysis and providing support to meet the requirements of the organization. Your role will involve driving initiatives and implementing sound Industrial Relations (IR) practices to enhance employee performance and satisfaction. Additionally, you will work on integrating and standardizing IR systems and processes across the organization. An important aspect of your job will be to identify core competencies and skills that are critical to the business. You will be required to develop policies for key talent identification, development, and retention. It will be crucial for you to exercise good control over the organization's manpower and ensure discipline among workers on the shop floor. The ideal candidate for this role will have experience in the Manufacturing Industry and hold an MBA in HR. You should possess sound knowledge of IR practices and the legal framework governing employee relations. Your expertise in these areas will be essential in driving the organization towards achieving its goals and objectives.,

1. Operations Work towards making of durable concrete and aim to facilitate good construction practices Monitor technical cell functions and conduct tests on concrete and fine aggregates Ensure workability by maintaining a flow of tests, ensure tests are conducted on hardened concrete for assessing compressive cube strength Conduct non-destructive test on concrete rebound hammer test; select cement types considering project requirement Provide comprehensive trainings to site engineers, contractors, masons, and customers on cement and concrete Conduct technical seminars for architects and engineers Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 2. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Recommend training as required for teams development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees

1. Financial Build overall project budget, compile budget requests, and generate capitalization plan based on project timeline Calculate value of change in process/equipment requested by OEM or internal teams Provide monthly/quarterly budget updates and capitalization plan in line with Finance team Contribute to the creation and implementation of best practice maintenance vision, strategy, policies, processes and procedures to aid and improve operational/ maintenance performance In line with the business strategy, conceptualize and share inputs for maintenance and CAPEX requirements with an aim to deliver results as per the operational plans. Ensure best practices are implemented in the respective plants and share feedback / inputs for continuous improvement of the maintenance planning and execution Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization 2. Customer Ensure the quality of equipment is restored post maintenance for efficiencies in production Develop a Planned Preventative Maintenance (PPM) schedule and ensure adherence to the same as per timelines Ensure machine availability at the right time and address any equipment breakdown issues as per requirements Work closely with the Plant Heads to understand their CAPEX requirements and present a business case in the corporate office to acknowledge such requirements Be in touch with external as well as internal customers to identify asset requirements to deliver on the expected results 3. Operations Work closely with the Plant Heads to coordinate maintenance worker efforts to make sure zero loss in up time Identify areas for improvement for workers and work towards worker development program Develop maintenance schedules and enforce them among maintenance staff, delegate tasks to meet maintenance schedule and satisfy employer needs Responsible for coordinating equipment requirements between Ops Engineering and OEM (Original Equipment Manufacturer) Understand the impact of cycle time changes and adjust forecasts accordingly Verify demands and lead the business team to ensure equipment is tracked to delivery Work with appropriate business and procurement teams to ensure support from vendors regarding setup, installation, repairs and maintenance Succinctly communicate overall equipment status to the management team Oversee delivery of equipment and materials to the project site, including monitoring of compliance with terms and conditions as well as conformity of deliveries to ensure timely and complete deliveries Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 4. Self/ Team Development Build capability for smooth maintenance operations at the plants and conduct capability building sessions for the team members / cross functional teams for implementation of best practices (TPM etc.) Review and monitor performance of team members and provide requisite developmental support/ inputs Recommend training as required for teams development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees

The ideal candidate will be responsible for developing and executing HR strategies that are in line with the business objectives. You will drive transformation projects and workforce planning to ensure the organization's success. Leading the talent acquisition process, you will oversee recruitment, employer branding, and onboarding activities across various locations. Additionally, you will manage HR operations from onboarding to exit, ensuring audit-ready documentation and efficient processes. As the person in charge of employee engagement, you will spearhead initiatives to enhance employee satisfaction, wellness, and retention. Furthermore, you will play a crucial role in promoting organizational values, driving inclusion, and fostering positive work environments. Your role will involve leading strategic HR planning, formulating policies, and implementing HR tech transformations. You will also be responsible for monitoring recruitment, onboarding, employer branding, as well as driving engagement, retention, and cultural initiatives. We are looking for a candidate with an MBA/PG in HR from reputable institutions such as TISS, XLRI, Mumbai University, or MILS, with a proven track record of managing multi-branch HR operations. Proficiency in Spine HR, Excel/Google Sheets, and HR analytics tools is essential, along with strong communication, leadership, and strategic thinking skills. Key Tools You'll Use: - Spine HR Suite - Compliance Portals (ESIC, EPFO) - Excel - Power BI (Optional) - Google Forms / SurveyMonkey If you meet these qualifications and are ready to take on this challenging role, we encourage you to apply and be a part of our dynamic HR team.,

As the ideal candidate for this role, you will be responsible for developing and executing HR strategies that are in line with the business objectives. You will drive transformation projects and workforce planning initiatives to ensure the organization's success. Additionally, you will take the lead in recruitment efforts, employer branding activities, and onboarding processes across multiple locations. Your role will also entail managing HR operations from onboarding to exit, ensuring that all documentation is audit-ready and processes run smoothly. Furthermore, you will be tasked with creating and implementing employee engagement programs that focus on satisfaction, wellness, and retention. You will also play a key role in promoting organizational values, fostering inclusion, and cultivating positive work environments. In this position, you will lead strategic HR planning, policy development, and HR tech transformation efforts. You will oversee recruitment activities, onboarding processes, and employer branding initiatives to attract and retain top talent. Additionally, you will drive engagement, retention, and cultural programs that enhance the overall employee experience. Monitoring HR metrics, conducting audits, and gauging employee satisfaction levels will be essential aspects of your role. You will be expected to have a proven track record in managing HR operations across multiple branches, along with proficiency in Spine HR, Excel/Google Sheets, and HR analytics tools. Strong communication skills, effective leadership abilities, and strategic thinking capabilities are also crucial for success in this role. Some of the tools you will be using include Spine HR Suite, Compliance Portals (ESIC, EPFO), Excel, and Google Forms/SurveyMonkey. Familiarity with Power BI is optional but beneficial for this position. If you possess an MBA/PG in HR from reputable institutions such as TISS, XLRI, Mumbai University, or MILS, and meet the aforementioned requirements, we encourage you to apply for this challenging and rewarding opportunity.,

The role of this position is to define, architect, and lead the delivery of machine learning and AI solutions. You will be responsible for demand generation through support in solution development, collaborating with sales, pre-sales, and consulting teams to create solutions and propositions for proactive demand generation. Additionally, you will contribute to the development of solutions and proof of concepts aligned with key offerings to enable solution-led sales. You will also collaborate with different colleges and institutes for recruitment, joint research initiatives, and provide data science courses. Furthermore, you will focus on revenue generation by building and operationalizing Machine Learning and Deep Learning solutions. This will involve developing machine learning/deep learning models for decision augmentation or automation solutions, collaborating with ML Engineers, Data Engineers, and IT to evaluate ML deployment options, and integrating model performance management tools into the current business infrastructure. In terms of team management, you will be involved in resourcing by supporting the recruitment process to onboard the right resources for the team. You will also handle talent management by supporting onboarding and training for team members to enhance capability and effectiveness, managing team attrition, conducting timely performance reviews, providing constructive feedback to direct reports, being a role model to the team, and ensuring that the Performance Nxt framework is followed for the entire team. Additionally, you will lead and drive engagement initiatives for the team. The key performance parameters for this role include demand generation measured by order bookings, revenue generation through delivery assessed based on timeliness, customer success stories, and customer use cases, and capability building and team management evaluated by the percentage of the team trained on new skills and team attrition percentage.,

The position you are applying for involves assisting in the execution of all property events, ensuring a seamless turnover from sales to operations and back to sales. Your role will be crucial in ensuring that the team meets the target customer needs of the brand, maintains employee satisfaction, focuses on growing event revenues, and maximizes the financial performance of the department. You will assist in the development and implementation of property-wide strategies aimed at delivering products and services that exceed the needs and expectations of the brand's target customers and property employees, while also providing a return on investment. To qualify for this position, you should possess a high school diploma or GED along with 3 years of experience in event management, food and beverage, sales and marketing, or a related professional area. Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, along with 1 year of relevant experience, is also acceptable. Your core work activities will include managing event management operations and budgets by researching and analyzing new products, pricing, and services of competitors, reviewing scheduled events to troubleshoot potential challenges, and ensuring the property is well-informed of all groups that may impact operations. You will work closely with the culinary team to ensure compliance with food handling and sanitation standards, oversee Event Operations including Banquets, Event Services, and Event Technology, and manage the event planning team. Additionally, you will be responsible for managing profitability by introducing ideas to the leadership team to keep the property competitive, encouraging calculated risk-taking to generate incremental revenue, and developing relationships with outside vendors to enhance the event experience and increase revenue opportunities. Your role will also involve ensuring exceptional customer service by creating an atmosphere that meets or exceeds guest expectations and consulting with customers to determine objectives and requirements for events. Marriott International is an equal opportunity employer that values diversity in the workforce and maintains an inclusive, people-first culture. By joining Marriott Hotels, you will have the opportunity to be part of a global team that strives to deliver exceptional hospitality while upholding a legacy of excellence. As part of the Marriott International luxury portfolio, JW Marriott offers a unique work experience where associates are empowered, innovative, and committed to providing exceptional service. If you join JW Marriott, you will have access to training, development, recognition, and a supportive environment that promotes holistic well-being. Your role will be essential in continuing the brand's tradition of outstanding service and guest satisfaction.,

Como membro da equipe dos Marriott Hotels, voc ter a oportunidade de participar do compromisso de proporcionar uma hospitalidade excepcional e inovadora, mantendo ao mesmo tempo o conforto e a familiaridade que nossos hspedes tanto apreciam em todo o mundo. Ao unir-se aos Marriott Hotels, voc estar contribuindo para a misso de sempre oferecer uma experincia hoteleira de alta qualidade, por meio de um atendimento gentil, simptico e moderno, que respeita e expande a tradio da marca. Com uma reputao globalmente reconhecida na indstria da hotelaria, os Marriott Hotels tm o orgulho de convid-lo a embarcar em uma carreira conosco. O JW Marriott, como parte do portflio de luxo da Marriott International, composto por mais de 100 hotis deslumbrantes em cidades emblemticas e destinos de resorts ao redor do mundo. No JW Marriott, acreditamos em priorizar o bem-estar e a satisfao de nossos colaboradores, pois acreditamos que colaboradores felizes resultam em hspedes satisfeitos. Nossos colaboradores so encorajados a serem confiantes, inovadores e autnticos, refletindo o legado do fundador da empresa, J. Willard Marriott. Nosso compromisso com os colaboradores inclui oportunidades de treinamento, desenvolvimento e reconhecimento, proporcionando um ambiente onde possvel buscar seus sonhos em um cenrio de luxo que valoriza o bem-estar holstico. No JW Marriott, acreditamos que tratando bem nossos funcionrios, estaremos melhor preparados para oferecer um tratamento excepcional aos nossos hspedes. Esta a filosofia JW Marriott. Ao ingressar no JW Marriott, voc se tornar parte de um portflio de marcas da Marriott International, onde poder desempenhar seu melhor trabalho, agir de acordo com seu propsito e fazer parte de uma equipe global incrvel, buscando sempre se tornar a melhor verso de si mesmo.,

Job Description Key Responsibility statement: Assist with planning and implementing Compensation programs and initiatives, as well as communication Assist in annual salary benchmarking, merit reviews and bonus cycles Support implementation of benefit programs Coordinates with vendors and internal stakeholders for smooth functioning of the benefits programs Assist in developing communication material for new and existing benefits programs and manage the dissemination to the relevant groups Provide analytical support to create reports, dashboards based on reporting requirements Support re-design and implementation of C&B process and communication to improve employee satisfaction and process effectiveness Should also have a point of view on the processes and possible enhancements Administration of vendor payments in time and with accuracy Acts as point of contact for helpdesk and direct queries on compensation and benefits from Publicis Sapient people Work with employees, internal stakeholders and vendors help resolve compensation and benefits issues in a timely manner Qualifications Your Skills & Experience: Working knowledge of MS Excel to perform data analysis Excellent Interpersonal and relationship management skills (the stakeholders will be internal and external to the organization) Ability to co-ordinate and manage relationships with international stakeholders Ability to adapt to fast changing environment and support transition and upscale of benefits and compensation programs Should have solution-oriented approach Set Yourself Apart With Experience of working on data analytics, consolidation and administration Understanding of compensation and benefits fundamentals and practices Additional Information Gender-Neutral Policy 18 paid holidays throughout the year Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clientsbusinesses through designing the products and services their customers truly value

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Display Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported Grow the consulting talent Grow consulting team talent at B3 and below levels in line with business demand and in line with Consulting Competency Framework Meritocracy and Actions: Number of consultants rewarded/recognized Cross-Skilling - Numbers of reporting consultants worked on joint projects cutting across the different practices within GCG Self Development Min 32 hrs on training in a year. Combination of online and classroom. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness to the level expected of others performing this Role Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, sharing of talent pool Knowledge Management - Number of webinars/knowledge sharing/thought leadership sessions conducted, Number of Assets owned and contributed to Consulting Central Mandatory Skills: ETRM Energy Trading and Risk Management. Experience: 8-10 Years.

Role Purpose The purpose of the role is to understand the customer needs and develop specific products to solve their problems and support delivery managers in client servicing Do Understand the stated and unstated needs of the customer to develop the product Deeply understand the client requirements by interacting with them Coordinate with the pre-sales team to understand the RFP details Post client interaction, draft and document user stories along with the business analysts Analyze the business/ process problem of the client and find loopholes to provide relevant solutions Identify the opportunities of automation, process improvement to cut cost, time manpower etc at the clients end Identify various touch points while understanding the business/ process value stream of the client Share the client requirements and relevant documents with the developers and discuss on the apt solutions which can be provided to the client to solve the problem Create a product vision and roadmap for its development and ensure adherence of the same Developers to design and prepare a package of solutions/ proof of concept for the customer for their approval Design and Development of the product solution as per the customers need Create a product architecture along with technical architect and road map with established schedules and monitor process against dates and share the development plan with the developers Work with the UX designer and UI team on the look and feel of the product as per the clients requirement Track problems, resolutions, and bug fixes throughout the project/ module and create a comprehensive database of defects and successful mitigation techniques Work with DevOps team during the production and to ensure seamless movement of code from different servers Create various test cases and perform testing the developed product Perform user acceptance testing at Wipros environment for successful delivery Perform testing of the product at clients environment and take the final sign off from the client Design execution reporting dashboard that will provide clear picture of the progress Perform impact analysis at the client site and see the results of the deployed product and support the client for any incremental changes/ requests Develop, implement and maintain scripts for database backup and restore for all databases and test the procedures periodically Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No.Performance ParameterMeasure1.Timeliness of delivery100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan2.Quality & CSATOn-Time Delivery, Troubleshoot queries, Customer experience, customer reference, re-usable product3.IP CreationWriting whitepapers, knowledge transfer, no. of IP created 4.Team Management% trained on new age skills, Team attrition %, Employee satisfaction score (ESAT), # of knowledge management sessions in a quarter, # of certifications completed by self & team Mandatory Skills: OT Device Management for IoT.

Role Purpose The purpose of the role is to lead successful product creation by managing its end to end lifecycle from ideation to implementation and to successful launch in market Do Develop new products/product lines which suit market needs Define product development roadmap from its conception to market release Do market research and understand market- driven business needs and objectives to define product requirements and strategy Produce a high-level design document to demonstrate product feasibility and functionality Collect architectural design and technical requirements and prepare engineering delivery plan Prioritize product features as per the business value and ROI to be delivered to the client Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI Analyse, propose and implement the core technology strategy for product development Develop, implement, and maintain production timelines across multiple modules Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Tracks industry and application trends and relates these to planning current and future IT needs Provide product support to the clients whenever an issue is raised Ensure process compliances, security, open source clearances, legal clearances etc completed while developing the product Ensure Stakeholder Management Collaborate with sales, development, consulting teams to prioritize work and drive the product and business-planning process Provides technical and strategic input during the product deployment at the client site Ensure optimal client engagement and support pre-sales team while presenting the entire product design and its principles to the client Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate on boarding and training for the team members to enhance capability &effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Product development and managementNumber of new assets created, quality of design/, Cost involved, quality and timeline, CSAT, successful implementation at clients end, existing products taken into the market for implementation2.Team Management% trained on new age skills, Team attrition %, Employee satisfaction score

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Kubernetes.

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: DevOps.

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools Troubleshoot queries Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: OpenShift.

Required Candidate profile- * Female candidates * Fresher/ Graduate or Post Graduate * Hardworking * Punctual *Good dressing * A great learning attitude *Able to join us IMMEDIATELY Job Roles and responsibilities- *Recruiting candidates. *Retention of employees *Booking interviews *Hiring new candidates *Processing payroll *Maintaining employee records. *implementing performance appraisals. *Maintaining work culture *Ensuring employee satisfaction Only 5 days working 3 days in the office and 2 days work from home. Timing- 9am to 5pm Location-Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,mumbai all areas, MUMBAI SUBURBS, kalyan,

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: DataBricks - Data Engineering. Experience8-10 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations 5+ years of experience in PostgreSQL Database Administration Design, configure, test, and support high-availability clustering utilizing PostgreSQL technologies Responsible for understanding operational requirements including Hardware, Architecture, configuration, Integration and maintaining mission-critical Production PostgreSQL databases. Responsible for allLogical and Physical backup & recovery even PITR recovery. Deep understanding about streaming replication and barman backups\recovery. Should poses knowledge on authentication and privilege management. Manage Clusters andupgrading/migrating various PostgreSQL database version. Performance Tuning, Replication, and develop database automation scripts and maintenance. Proficiency logical and physical design of database, monitoring and troubleshooting. Knowledge in DB2 LUW and Mongodb administration is added advantage Provide technical guidance forintegration, testing, design, development, planning of new production systems/databases. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: PostgreSQL Database Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.