Education Counselor

Responsibilities: You will be responsible for making outbound calls to prospective students, providing them with information on overseas education opportunities, programs, courses, and application processes. Additionally, you will advise students on suitable study destinations, universities, and programs based on their academic background, career goals, and personal preferences. It will be your duty to assess student profiles and evaluate their eligibility for admission into various educational institutions. Addressing inquiries and concerns raised by students, parents, or guardians promptly and effectively is crucial. You will also need to maintain accurate and up-to-date student interactions, applications, and admissions records using the company's CRM system. Furthermore, staying updated with current trends and changes in the education sector, including admission criteria, policies, and visa regulations, is essential. Qualification: Ideally, you should have proven experience in a similar role as a tele-caller, customer service representative, or education counselor. Excellent verbal and written communication skills in English are required. Strong interpersonal skills are necessary to build rapport and establish trust with students. A good knowledge of various study destinations, universities, courses, and educational systems is beneficial. Familiarity with the application process for overseas education, including admission requirements, documentation, and visa procedures, is preferred. You should be able to work independently and as part of a team, demonstrating a proactive and self-motivated attitude. Proficiency in using computer applications, including MS Office and CRM systems, is expected. The ability to adapt to changing environments and handle stressful situations with professionalism and empathy is essential. Job Type: Full-time Benefits: Cell phone reimbursement Schedule: Day shift Application Question(s): Are you currently residing in Calicut Do you have at least 2-3 years of experience in the Overseas Education Industry as a Student Counselor Experience: Overseas education counseling: 3 years (Required) Location: Calicut, Kerala (Required) Work Location: In person Application Deadline: 25/07/2025 Expected Start Date: 20/08/2025,