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Carnivore Style
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E-commerce Support and Management

E-commerce Support and Management

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Carnivore Style

1 - 6 years

3 - 8 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Order management Hospitality Sales operations Social media Customer support Customer service Troubleshooting Order processing Monitoring Data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

Monthly Salary: $5,930

Are you a highly organized and customer-focused individual with a passion for e-commerce and a deep understanding of providing exceptional online support? Do you thrive in a remote work environment and have a strong desire to contribute to a growing brand? If so, Carnivore Style is looking for you!

Carnivore Style is a growing platform dedicated to providing high-quality resources and products for individuals interested in the carnivore way of eating. We are committed to providing a seamless and positive shopping experience for our customers.

We seek a talented and self-motivated E-commerce Support and Management Specialist to join our fully remote team. This is a unique opportunity to play a vital role in the operational success of our online store.

What Youll Do:

As an E-commerce Support and Management Specialist, you will be responsible for a variety of tasks related to the smooth operation and customer satisfaction of our online store, including:

Customer Support: Providing prompt, friendly, and effective support to customers via email, chat, and potentially phone, addressing inquiries about orders, products, shipping, and returns.
Order Management: Monitoring, processing, and tracking customer orders, ensuring accuracy and timely fulfillment.
Inventory Management: Assisting with monitoring inventory levels, identifying potential stock issues, and coordinating with relevant teams.
Website Maintenance Support: Assisting with basic website updates, product listings, and ensuring product information is accurate and up-to-date.
Troubleshooting: Identifying and resolving customer issues or website glitches promptly.
Feedback Collection: Gathering customer feedback and identifying areas for improvement in the e-commerce experience.
Reporting: Assisting with generating basic reports on e-commerce performance, customer inquiries, and order trends.
Collaboration: Working closely with other team members, including marketing and content creation, to ensure a cohesive customer journey.

What Were Looking For:

Proven E-commerce Support Experience: Experience providing customer service and managing orders within an e-commerce environment.
Excellent Communication Skills: Strong written and verbal communication skills with a friendly and professional demeanor.
Problem-Solving Skills: The ability to effectively identify and resolve customer issues.
Attention to Detail: A meticulous approach to order processing, inventory, and data entry.
Familiarity with E-commerce Platforms: Experience with common e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
Basic Technical Aptitude: Comfort with navigating online systems and troubleshooting minor technical issues.
Self-Motivated and Disciplined: The ability to manage your time effectively and work independently in a remote setting.
Customer-Centric Approach: A genuine desire to provide exceptional customer service.
Understanding of the Carnivore Lifestyle (or a willingness to learn): While not strictly required, a genuine interest in the carnivore diet and its principles will be an advantage when interacting with customers.

What We Offer:

Work From Home: Enjoy the flexibility and comfort of working from anywhere in the world.
Flexible Schedule: Manage your own time and create a work schedule that suits your lifestyle.
Competitive Compensation: A set monthly salary of $5,930, reflecting the value you bring to the team.
Opportunity to Contribute to a Growing Brand: Play a key role in the success of our e-commerce operations.
Collaborative and Supportive Team Environment: Work alongside individuals who are passionate about the carnivore lifestyle and building a valuable resource.
Opportunity for Growth: As Carnivore Style expands, there will be opportunities for you to take on new challenges and responsibilities within our e-commerce operations.

How to Apply:

Send your application letter

to our Career s page by

searching on google

Carnivore Style

and check out our online community of meat lovers!

*** Due to the large volume of applications, we will only contact those who qualify for the positions they applied for.

Please be aware that we do not respond to job application inquiries sent via our social media accounts. All communication from us will be through email.

If you do not hear back from us, feel free to re-apply after six months for another suitable position within our company. ***

Ideal Profile

You have at least 1 year experience within a Sales Operations / Sales Support role, ideally within the Hospitality industry.
You possess excellent interpersonal as well as written and verbal communication skills.
You are a strong networker & relationship builder
You pay strong attention to detail and deliver work that is of a high standard
You possess strong analytical skills and are comfortable dealing with numerical data

Whats on Offer?

Opportunity within a company with a solid track record of performance
Flexible working options
Opportunity to make a positive impact

More Jobs at Carnivore Style

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E-commerce Support and Management

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

1.0 - 6.0 yrs

INR 3 - 8 Lacs

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