588 Dynatrace Jobs - Page 12

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles and responsibilities: Act as gatekeeper for Incident Queues govern the queue flow Work with managers in streamlining & optimizing incidents handling - improve repeat instance rate & time for instance closure Work on different tools which will help to identify Customer experience monitoring Exposure to monitoring tools like Glassbox, Splunk, Dynatrace, Catchpoint etc. Monitoring traffic incoming-outgoing troubleshooting and reporting to stakeholders Conduct extensive quality check, pass feedback & maintain repository which team can refer while execution of task Interact with client stakeholders to understand the customer impact and severity of issue Create report on daily and weekly basis on alerts observed on different dashboard Lead documentation on new projects by getting first hand trained on different activities & pass refines / optimal knowledge to team Lead team on skill enhancement on monitoring, technical knowledge of environment & incident / service request handling Technical and Functional Skills: Bachelors Degree with 2 to 4 years of experience in Incident handling, forum / platform monitoring, incident / service request troubleshooting & reporting. Strong platform monitoring & troubleshooting knowledge is basic requirement. Application based server knowledge is must to handle troubleshooting Experience in synthetic monitoring (preferably e-commerce) & application based server troubleshooting Exposure to ITSM modules. ITIL certification will be an added advantage Strong proficiency in MS Office, especially MS Excel and PPT Good written and verbal communication - should be good to interact with stakeholders

Immediate Openings on Sire Reliable Engineer(SRE) Bangalore - Contract Working Mode Hybrid 9+ Years Site Reliable Engineer(SRE) Bangalore Period Immediate Employment Mode Contract Description 1. Having minimum 3+ Yrs experience in SRE role. 2. Strong working experience in Ansible YAML automation. 3. Working experience or Knowledgeable on PowerShell or Shell Scripting. 4. Working experience or Knowledgeable on Splunk and Dynatrace. 5. Working experience or Knowledgeable on RestAPI and Micro services. 6. Ready to work in 2 pm to 11 pm IST.

REQUIRED KNOWLEDGE : Experience: -- More than 4 years of experience in Applications servers administration: JBOSS, Weblogic, WebSphere and content managers -- More than 4 years of experience in web servers: apache, IIS, NGINX,, Oracle HTTP Server . -- Scripting: shell script, python -- Automation: repetitive tasks, checks, preventive actions, automatical incidents resolution -- UNIX/LINUX knowledge -- Elaboration of technical operational guides . DESIRABLE QUALIFICATIONS: Technical knowledge of main hyperscalers ( AWS, AZURE, GCP ). . Knowledge of containers and microservices ( docker, kubernetes, openshift ). knowledge of IT management tools (Ticketing) ITSM Remedy, ServiceNow, Jira Knowledge of another application/web servers will be valuable. Basic Knowledges of network Linux Environments administration (Red Hat), UNIX, HPUX, Solaris, AIX Monitorization Tools: OBM, Dynatrace Soft skills: team working. FUNCTIONS ACTIVITIES Support and maintenance of the different application servers administration. Technical problem-solving skills and be part of multidisciplinary teams. Management, maintenance, resolution and support of infrastructure/platform in incidents, problems, changes, backlog, RCAs (heterogen systems with high volumen of elements-CIs) Participation on activities of infrastructure evolution, deploiments and validations. CRQs implementation (Configuration changes, patchs, migrations,... )

RESPONSIBILITIES: Lead and manage run operations for portfolio of applications: o Periodic weekly / monthly review of state of operations with key business stakeholders o Provide expertise to support sites on new topics / new processes deployment o Perform Rex (lessons learned) to ensure that Core Model is applied in deployed sites o Ensure operations of all applications are as per SLAs o Participate and lead any P1/P2 incidents pertaining to applications in production o Working with operations team and suppliers implement actions to continuously improve performance of applications o Guide, support and mentor the ServiceNow team, providing new opportunities to grow, get exposed to stakeholders and learn continuously o LeadTransition to Run. o Responsible for Cost management of solutions, reporting and continuous improvement. o Coordinate with development, infrastructure, and business teams to manage application deployments, upgrades, and patches. o Ensure compliance with security, audit, and regulatory requirements. Business connect and Stakeholders Management: o Accountable along with Business & Process Owners to collect, filter and prioritize change requests o Work with Business & Process Owners and Key User (KU) in the submission of their demands through Scope Control process / Ticket Management process o Provide inputs to business in establishing business requirements, functional and non-functional specifications and advising the appropriate solutions. o Provide recommendations for decisions-making at Functional Review Board and Change Control Board. Represent as service ownerand decision approver o Perform KU connect / business connect meetings.Accountable for customer satisfaction o Strengthen the prioritization mechanism of requirements and related governance as part of release process o Maintain strong and close relationships with key stakeholders including service owners, application owners, architects and Directors Managing partner ecosystem for effective service delivery o Manage and drive partners for effective service delivery and operations for their respective application portfolio(Incident Management, Problem management, Service Request fulfilment and Change management) o Monitor, track & Co-ordinate with AMS Partners on performance and availability of the applications. Monitoring and Tracking SLAs/KPIs- ensuring they are met by partners. o Control quality of deliverables from External partners (Run Daily / Weekly governance meetings) Responsible for Core Model consistency: o Ensure that core model (Solution + processes & rules) is well documented, evolves consistently and is not jeopardized by localizations. Responsible for design and run documents are updated frequently(co-ordinate with required stakeholders in getting the inputs) o Promote the use of unique Core Model, cross-businesses across stakeholder ecosystem. Participate and provide inputs to rest of the IS (Information Systems) teams (Architects/ Projects) to maintain consistency forrespective functional domain(s): o Provide support on new topics from RUN perspectives (new processes, new business stakes) o Participate / Support new projects concerning IS Landscape of functional domain o Support the execution of the related strategy, in particular implementing the operational roadmap and right initiatives o Support projects and initiatives, o Communicate regularly about strategy, priorities and on-going projects to external and internal partners, and ensure constant awareness and alignment Competencies & Skills o Strong stakeholder management skills to connect and engage with management team, key configuration management stakeholders, internal and external partners and suppliers o Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of this organization o Able to formalize and present a synthetic view on complex issue sand concepts o Strong analytical, problem-solving and critical thinking skills, and ability to find solutions (technical and functional) o Coordination skills to lead and deliver run roadmap and improvement projects in parallel o Strong organization skills with ability to meet tight deadlines and high challenges o Result oriented and attention to details o Ability to work with full autonomy and limited support o Ability to work effectively in virtual, geographically dispersed and cross-cultural environments o Maintain constant awareness and sponsorship of the IT leadership team through appropriate reporting about configuration and data management (priorities, blocking points requiring arbitration, strategy adaptations) o Support the delivery of the Transformation roadmap, challenge it and bring adaptations if required. TECHNICAL COMPETENCIES & EXPERIENCE 10+ years of overall IT experience. Around 5 years of 24x7 Production support experience Language Skills: Knowledge and Hands on exp in Power Apps, RPA solutions,Java, Apache, PL/SQL, TOMCAT, ETL tools, Reporting, Hands-on experience in managing and supporting Design and Industrial applications, particularly Dassault Systmes tools such as: CATIA, ENOVIA, DELMIA, 3DEXPERIENCE Platform & Other PLM/CAD/CAM/CAE tools is an added advantage. Experience with monitoring tools (e.g., Dynatrace), ticketing systems (e.g., ServiceNow, Jira), and cloud platforms (e.g., AWS, Azure). Driving performance and service quality for run activities for Engineering Applications Partner ecosystem management - Manage partner teams for Run activities compliance with Quality & Service Agreements Transition Management- Secure hand between build and run activities Expertise in driving process improvements initiatives ITIL certification required. A must. Experience with other multinational companies and working in other geographies preferred.

Resource to have minimum 3.5+ years of experience with SRE - Production support experience Participate in on-call rotations to provide 24/7 support for critical systems. Strong knowledge to create incident or Change requests using Service now Experience on Devops, Service now, Dynatrace, Ansible, Github, UCD and Helios. Utilize Dynatrace for application performance monitoring and troubleshooting Experience on Production incidents and troubleshot the Production issues Strong knowledge of RestAPIs and their implementations. Proven experience as a Site Reliability Engineer or similar role. Need to work in Shifts (24/7 support model) and ready to provide extra support when team required. Good background/knowledge in managing and supporting microservices, with expertise in RestAPIs, and dashboard management. Good in scripting languages such as PowerShell, Ansible/YAML, or Shell Scripting and nice to have Python Experience in Kibana/Splunk to monitor the logs for several platforms like Apigee,Pingfed, PCF or OCP. Experience in Resolving the compliance issues for Linux serves Added AdvantageGood to have knowledge on Monitor jobs and verify the jobs status in JCL Knowledge on monitor the logs in JCL. Good to have knowledge on Mainframe

Immediate Job Openings on Site Reliability Engineer _ Pan India_ Contract Experience 5+ Years Skills Site Reliability Engineer Location Pan India Notice Period Immediate . Employment Type Contract Site Reliability Engineer Primary Responsibilities Responsible for Handling Major incidents - CIRS (Critical Issue Response System). Sending frequent updates on CES based CIRS until issue is stabilized. Application deep dive troubleshooting. Identifying & creating CIRS preventive action items. CIRS based requests (DFs, feature toggles, Deployments). Follow up on major production incidents. Familiar with monitoring tools, such as Dynatrace, Kibana, etc. Driving & monitoring planned activities. Writing new monitoring & enhancing existing monitoring scope. Handling customer escalations.

This is a FULL TIME POSITION with Infosys. F2F interview must for these roles. Multiple roles - 8-10 Positions including Architect level Location - Bangalore or Pune Are you an SRE or Observability Enthusiast? Do you thrive on turning complex systems into transparent ones? Are you passionate about diving deep into metrics, logs, and traces to uncover insights and optimize performance? We're seeking experienced professionals in the following roles (with minimum 2-3 years of relevant experience in any of the below skills) : SRE Engineer / Architect / Consultant - Design and implement SRE practices - Design and implement robust monitoring and alerting systems - Automate routine tasks and streamline operations - Ensure system reliability, scalability, and performance - Strong understanding of cloud platforms and containerization technologies Observability Engineer / Lead - Design and implement effective observability strategies - Analyze logs, metrics, and traces to identify performance bottlenecks - Set up alerts and notifications for critical issues - Experience in tools like Datadog, Dynatrace, New Relic, Splunk, Prometheus, and Grafana We'd love to hear from you, if you think you fit into any of the above roles. Let's build the future of technology together! Abhishek.Sharma@ZentekInfosoft.com

Develop and execute performance test scripts using JMeter. Analyze system performance under load conditions and identify bottlenecks. Optimize application scalability and response times.

Implement and configure Dynatrace for application performance monitoring (APM). Optimize observability, troubleshoot application issues, and enhance system performance.

Conduct performance testing using HP LoadRunner. Identify bottlenecks and optimize application performance.

SQL (requests (insert, update, delete), joins, stored procedures, indexes, views) Knowledge of software development lifecycle (SDLC) activities Knowledge on batch scrips working. Knowledge on Python Experience in monitoring/handling process like scheduling tool like Autosys. Experience in migration and deployment. Strong knowledge of Service Management process (Incident, Problem, Change) Strong knowledge of active monitoring and alerting tools e.g.:- Dynatrace Good communication and Interpersonal skills Strong analytical skills Self-motivated, with strong ability to work both independently and with the team. Ability to work with various APS, Development, Operations stakeholders, locally and globally. Dynamic, proactive and teamwork oriented Flexible with work hours and ability to perform under pressure. Knowledge of Intellimatch modules is a plus (Intellimatch, Admin and Recollector) along with Intellisuite Knowledge of AML is a plus (NICE - Actimize)

Experience in Service Management BMC Remedy, Remedy On Demand Exposure to Service Management Modules like Incident, Change & Problem Management Experience in SM integration with other components provide expertise, guidance and support as required by OSS Design Teams Arrange workshops with all OSS parties Need good understanding of integration protocols Advanced knowledge of Service Management architectures and systems Good stakeholder management skills Business journey / transaction monitoring and Problem root cause analysis Should be well versed with ITIL processes to support Dynatrace service operations and independently communicate with business stakeholders He/She has to provide on call support during the out of business hours

Project description We're seeking a strong and creative Software Engineer eager to solve challenging problems of scale and work on cutting edge technologies. In this project, you will have the opportunity to write code that will impact thousands of users You'll implement your critical thinking and technical skills to develop cutting edge software, and you'll have the opportunity to interact with teams across disciplines. In Luxoft, our culture is one that strives on solving difficult problems focusing on product engineering based on hypothesis testing to empower people to come up with ideas. In this new adventure, you will have the opportunity to collaborate with a world-class team in the field of Insurance by building a holistic solution, interacting with multidisciplinary teams. Responsibilities As a Lead OpenTelemetry Developer, you will be responsible for developing and maintaining OpenTelemetry-based solutions. You will work on instrumentation, data collection, and observability tools to ensure seamless integration and monitoring of applications. This role involves writing documentation and promoting best practices around OpenTelemetry. Skills Must have Senior candidates with 8+ years of experience Experience in InstrumentationExpertise in at least one programming language supported by Open Telemetry and a broad knowledge of other languages (e.g., Python, Java, Go, PowerShell, .NET) Passion for ObservabilityStrong interest in observability and experience in writing documentation and blog posts to share knowledge.oExperience in Java instrumentation techniques (e.g. bytecode manipulation, JVM internals, Java agents)Secondary Skills Telemetry Familiarity with tools and technologies on one or more of the belowsuch as Prometheus, Grafana, and other observability platforms (E.g. Dynatrace, AppDynamics (Splunk), Amazon CloudWatch, Azure Monitor, Honeycomb) Nice to have - Other Languages EnglishC2 Proficient Seniority Senior

Project description We're seeking a solid and creative AWS Cloud DevOps eager to solve scale problems and work on cutting-edge and open-source technologies. In this project, you will have the opportunity to write code that will impact thousands of users You'll implement your critical thinking and technical skills to develop cutting-edge software, and you'll have the opportunity to interact with teams across disciplines. In Luxoft, our culture strives to solve challenging problems focusing on product engineering based on hypothesis testing to empower people to come up with ideas. We do it with a truly flexible environment, high-impact projects in Agile environments, a culture focused on results, training, and strong support to grow your career. In this project, you will be a member of the Information Technology Team, within the Information Technology Division. Responsibilities +7 years of Experience as a AWS DevOps Engineer with technical expertise in Build and Release Management. ECS Fargate CloudFormation Elastic Cache Redis Open Search Solace/Active MQ Github and Github actions Route 53 DR setup ( Active / Active or Active / Passive ) Monitoring Tools : Kibana/ Datadog/ Dynatrace r any similar tools Skills Must have Strong in communication. AWS hands-on experience on AWS 5+ years as SrDevOps and over all IT experience 10+ years CI/CD 7+ years Lead Experience 2 -3 minimum Experience doing production support and able to guide the team. Able to drive innovation and leadership. Nice to have EKS Document DB Dynamo Neptune Harness Quantum Metrics Other Languages EnglishC1 Advanced Seniority Lead

: Job TitleSenior Software Developer Corporate TitleAVP LocationPune, India Role Description You will be joining the TDI Engineering Platforms and Practice group as a full stack developer working on part of our target state Governance platform. This framework is a key component in managing SDLC risks outside of the core software supply chain. You will be responsible for designing, building and supporting a key and cutting-edge platform in our eco-system. This is a rare opportunity to help shape the future technology and culture of our firm. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Joining a small team to build our cutting-edge governance platform throughout the complete software development lifecycle Design and development of both front-end and back-end components (inc. APIs) Work directly with stakeholders to gather requirements and propose technical solutions Implement modern software delivery techniques, including agile methodologies, DevOps and lean principles Ensure the quality and reliability of the software through automated testing techniques such as TDD/ATDD Your skills and experience Experienced full stack developer (Java or JVM based), likely 5+ years in industry Design and architecture experience Extensive expertise in modern software delivery techniques including engineering practices such as XP and ways of working such as DevOps and agile methodologies Demonstrable experience with automated testing techniques such as TDD/ATDD Cloud (K8s or GCP) expertise training can be provided Proven communication skills, experience coaching and mentoring a plus How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleSenior Software Engineer (TypeScript Developer) Corporate TitleAVP LocationBangalore, India Role Description You will be joining the TDI Engineering Platforms and Practice group as a full stack developer working on our target state secure pipelines and control automation stack. The pipeline is a key component in providing a frictionless software delivery experience for our customers and will be used by the entire organization. You will be responsible for designing, building and supporting a variety of automation including GitHub Actions and Workflows and backend process (Java/TypeScript) ensuring the highest standards of compliance without hindering the pace of delivery of our customer teams. This is a rare opportunity to help shape the future technology and culture of our firm. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Building secure and reusable CICD components to provide provenance and governance around our SDLC practice ensuing high quality compliance Integrate with existing developer tooling to gather information and automate Ensuring the highest standards in security and supply chain integrity in-line with NIST, SLSA and other standards Direct customer engagement to gather requirements and understand the disparate ways teams build software today Developing supporting materials (software, training materials, workshops) to facilitate adoption Continuously measure the success of our solutions via a data driven approach, feedback and continuous improvement Your skills and experience Experienced full stack developer (Java/JVM/TypeScript), likely 5+ years in industry Extensive DevOps experience including CICD, SLI/SLOs, error budgets et al Extensive automation experience including GitHub Actions, TFE, scripting such as Ansible or similar Experience of varied orchestration technologies such as TeamCity, Jenkins and Cloud ready tools like ArgoCD and Tekton a plus Cloud (K8s and/or GCP) expertise training can be provided Understanding of security concerns and frameworks such as SLSA and ensuring provenance of the SBOM a plus Proven communication and influencing skills, experience coaching and mentoring a plus How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

PostgreSQL Database admin Proficient with Postgres installation and configuration, particularly Postgres Plus Advanced Server from EnterpriseDB and AWS RDS Aurora PostgreSQL. Proficient with Postgres monitoring and alerting tools/processes, specifically PEM from EnterpriseDB. Proficient in the setup, configuration, and monitoring of PostgreSQL binary and logical data replication solutions (Binary Streaming, XDB, Bi-Directional Replication - BDR, etc.). Proficient with collecting diagnostics and tuning PostgreSQL as well as SQL tuning. Proficient with Postgres procedural languages (PL/pgSQL, PL/Tcl, PL/Perl, PL/Python) and SQL. Proficient in designing and supporting Postgres clustered environments. Monitoring and observability with tools like Splunk and Dynatrace. Experience in Postgres replication technologies. Perform debugging, tuning, and performance enhancement, as well as automation of operational and continuous integration aspects of the Postgres platforms. Proficient with the Linux operating system, specifically Oracle Linux Enterprise. Intermediate understanding of logical and physical data models.E Exp - 10 + years CBR - 130K Location - pune Notice - Immediate Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: PostgreSQL Database Admin. Experience5-8 Years.

Primarily responsible for responding to RFIs/RFPs and proposing solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps, encompassing infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, server and network automation tools across Data Centre, Cloud, Network, and EUC towers. Engage proactively with customers, understand their tool estates, and pitch next-generation solution areas that deliver business value. Collaborate with Solution Managers, Solution Architects, and Finance Managers to create solution documentation, pricing models, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. Prepare and present AIOPS solutions to Wipro customers during onsite oral discussions, mutual value discovery sessions, ensuring all messages are aligned with Wipro's solution strategy or win themes. Review solutions for alignment with Wipro Pricing and Effort Estimation Models based on experience. Lead discussions as a Tools Architect during due diligence, contract closures, and renewals, including compliance requirements and sign-off on technical Statements of Work (SOWs) and service levels specific to BSM and AIOPS. Manage interactions with partners such as Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, and ServiceNow. Key Responsibilities: Primarily responsible for responding to RFIs/RFPs and proposing solutions to customers in the areas of ITOM, ITSM, and ITAM (Monitoring, Observability, AIOPS, Service Management, Asset Management, and Automation). Create differentiated tool solutions powered by products such as Splunk AI ops, AppDynamics, Dynatrace, OpsRamp, Moogsoft AI ops, BMC, Microfocus, Microsoft, SolarWinds, Evolven, and others. Ensure proactive engagement with customers to understand their tool estates and pitch next-generation solution areas delivering business value. Work with Solution Managers, Solution Architects, and Finance Managers to enable the creation of solution documentation, pricing, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. Prepare and present AIOPS solutions to Wipro customers during onsite oral discussions and mutual value discovery sessions ensuring all messages align with Wipros solution strategy or win themes. Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market references and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: Dynatrace Monitoring. Experience5-8 Years.

Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: AIOPS - Dynatrace. Experience>10 YEARS.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Neoload. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Must have: well versed with Unix Shell Scripting, good in building CI/CD, familiar using Jenkins, Git & Maven Troubleshooting using logs, Splunk / Dynatrace, alert configuration. good knowledge on ITSM Incident, Change and Problem Management, Must be able to extract, modify, update data into Postgres, SQL DB Must have: well versed with Unix Shell Scripting, good in building CI/CD, familiar using Jenkins, Git & Maven Troubleshooting using logs, Splunk / Dynatrace, alert configuration. good knowledge on ITSM Incident, Change and Problem Management, Must be able to extract, modify, update data into Postgres, SQL DB Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: AIOPS - Dynatrace. Experience8-10 Years.

Job description Job Title: Manager - DevOps Hands on expertise in various aspects of operations such as cloud platform management, DevOps, performance and security 10+ years of experience in understanding the technical dependencies of production services Ensure Services are designed and delivered to be mission critical Bring in enough mechanism to ensure the SLAs for the projects are strictly adhered to, and measured as well as reviewed periodically Have strong knowledge on various areas of service design and management like monitoring, security, resiliency, performance, scale and reporting Guiding the customer in the overall service design journey and providing Thought Leadership Technical Skills Expertise in DevOps & Cloud tools Cloud GCP / Azure / AWS Version Control (Git, Gitlab, GitHub, ADO) Hands-on experience in Container Infrastructure (Docker, Kubernetes, Hosted solutions) Ability to define container-based environment topology following principles of designing a well-architected framework. Infrastructure Automation (Chef/Puppet/Ansible, Terraform, Cloud Formation) CI/CD tools on-premises/cloud (Azure DevOps) Monitoring, Logging, and Security (Dynatrace, Datadog, log analytics, hosted tools such as ELK, Splunk) Scripting languages: Python, Bash, and Shell Hands-on experience in designing pipelines & pipelines as code. Hands-on experience in end-to-end deployment process & strategy Hands-on experience of GCP with a good understanding of computing, networks, IAM, Security, and integration services with production knowledge on Implementing strategies for reliability requirements Ensuring business continuity Meeting performance objectives Security requirements and controls Deployment strategies for business requirements Cost optimization etc Responsible for managing Installation, configuration, automation, performance, monitoring, Capacity planning, and Availability Management of various Servers and Databases. An expert in automation skills Hands on experience managing ecommerce platform Good knowledge of network algorithms on failover and availability. Demonstrates HA/DR design on Cloud platform as per SLAs/RTO/RPO

Location: Pune Experience: 7 - 9 Years Notice Period: Immediate to 15 Days Overview We are looking for an experienced IT Operations (Monitoring & Observability) Consultant to design, implement, and optimize end-to-end observability solutions. The ideal candidate will have a strong background in monitoring frameworks, ITSM integrations, and AIOps tools to drive system reliability, performance, and proactive incident management. Key Responsibilities Design and deploy comprehensive monitoring and observability architectures for infrastructure, applications, and networks. Implement tools like Prometheus, Grafana, OpsRamp, Dynatrace, New Relic for system performance monitoring. Integrate monitoring systems with ITSM platforms (e.g., ServiceNow, BMC Remedy). Develop dashboards, alerts, and reports to enable real-time performance insights. Architect solutions for hybrid and multi-cloud environments. Automate alerting, remediation, and reporting to streamline operations. Apply AIOps and ML for anomaly detection and predictive insights. Collaborate with DevOps, infra, and app teams to embed monitoring into CI/CD. Document architectures, procedures, and operational playbooks. Required Skills Hands-on experience with observability tools: Prometheus, Grafana, ELK Stack, Fluentd, Dynatrace, New Relic, OpsRamp . Strong scripting knowledge in Python, Ansible . Familiar with tracing tools (e.g., Jaeger, Zipkin ) and REST API integrations . Working knowledge of AIOps concepts and predictive monitoring. Solid understanding of ITIL processes and service management frameworks . Familiarity with security monitoring and compliance considerations. Excellent analytical, troubleshooting, and documentation skills.