Document Administrator

Requirements

• The candidate must have minimum experience of 1 year in handling port and / or vessel documents.
• A shipping agency related experience is highly desirable.

• Computer skills
• Time management
• Typing accuracy
• Comprehension
• Soft Skills
• Attention to detail
• Conceptual thinking
• Following Policies and meeting standards
• Quality orientation
• Result orientation
• Job Responsibilities:
• To ensure all port calls are duly created in PDMS application so as not to miss out on any port call by cross referencing with DA-Desk port calls for each customer.
• Review PDMS report on daily basis to review abnormalities (if any) so that same can be reported to the Team Leader for corrective action by following Standard Operating Procedures (SOPs).
• To ensure all notifications are being duly sent by the application so as not to miss out on any port call by sampling messages per customer.
• Receive, sort and upload vessel and / or port documents as may have been received from agents and / or Master so that they can be promptly made available to the customer by following prescribed guidelines and standard operating procedures.
• Follow Customer Specific Instructions & Standard Operating Procedures (SOPs) to query Agent and / or Master for any discrepancies within the documents and follow-up for replies so that a correct and complete set of documents can be promptly made available to the customers.
• Prepare periodic reports as may be required from time to time by the customer and / or management by following prescribed guidelines to fulfil customer obligations or any requirement of the management.
• To ensure all port calls are duly created in PDMS application so as not to miss out on any port call by cross referencing with DA-Desk port calls for each customer.
• Review PDMS report on daily basis to review abnormalities (if any) so that same can be reported to the Team Leader for corrective action by following Standard Operating Procedures (SOPs).