33 Digital Innovation Jobs

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation- Telugu We&rsquore looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities . Provide resolution to maintain standards of quality . Review content and provide resolution based on prescribed guidelines . Recognize trends and patterns and raise issues timely . Provide insights to help improve the support to the users . Maintain a thorough understanding of process and policies . Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications . Any Graduate (PG an added advantage) . Freshers are eligible . Fluent in Read/Write in English & Telugu Language Preferred qualifications . Effective probing skills and analyzing / understanding skills . Problem solving skills with customer centric approach . Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation - Hindi We&rsquore looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities . Provide resolution to maintain standards of quality . Review content and provide resolution based on prescribed guidelines . Recognize trends and patterns and raise issues timely . Provide insights to help improve the support to the users . Maintain a thorough understanding of process and policies . Provide excellent customer service to our customers . This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications . Any Graduate (PG an added advantage) . Freshers are eligible . Fluent in Read/Write in English & Hindi Language Preferred qualifications . Effective probing skills and analyzing / understanding skills . Problem solving skills with customer centric approach . Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Recommended Experience Level:- 12+ years of progressive experience in technology leadership roles, with a strong track record in: Leading cross-functional technical teams Managing full product lifecycles Supporting business development and pre-sales Engaging directly with clients and executives 5+ years in a senior management role , preferably in a tech-driven or innovation-focused organization. Proven ability to translate complex technical concepts into business value for stakeholders and customers. Demonstrated success in environments where AI, data-driven decision making, or emerging technologies were core to product or solution delivery. Strong foundation in enterprise architecture, data strategy, and digital transformation , ideally with experience in telecom, software, or enterprise services. AI & Technology Proficiency: Solid conceptual understanding of Artificial Intelligence (AI) and its practical application in business use cases. Familiarity with AI lifecycle managementdata readiness, model development, governance, and deployment. Awareness of modern technology stacks , cloud platforms (AWS, Azure, GCP), and integration patterns. Ability to guide conversations on AI ethics, responsible AI, and compliance in regulated environments. Key Skills Required: Strategic technology planning AI & data literacy for leadership Cross-functional team leadership Pre-sales and customer engagement Proposal development and client solutioning Executive communication and reporting

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation - Assamese We&rsquore looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities . Provide resolution to maintain standards of quality . Review content and provide resolution based on prescribed guidelines . Recognize trends and patterns and raise issues timely . Provide insights to help improve the support to the users . Maintain a thorough understanding of process and policies . Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications . Any Graduate (PG an added advantage) . Freshers are eligible . Fluent in Read/Write in English & Assamese Language Preferred qualifications . Effective probing skills and analyzing / understanding skills . Problem solving skills with customer centric approach . Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate, Content Moderation - Gujarati We&rsquore looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities . Provide resolution to maintain standards of quality . Review content and provide resolution based on prescribed guidelines . Recognize trends and patterns and raise issues timely . Provide insights to help improve the support to the users . Maintain a thorough understanding of process and policies . Provide excellent customer service to our customers . This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications . Any Graduate (PG an added advantage) . Freshers are eligible . Fluent in Read/Write in English & Gujarati Language Preferred qualifications . Effective probing skills and analyzing / understanding skills . Problem solving skills with customer centric approach . Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Role & responsibilities: : Define and own the AI transformation strategy across the enterprise, aligned with business priorities and Group ITs digital roadmap. Identify, prioritize, and drive AI use cases that deliver measurable value across functions (e.g., R&D, supply chain, commercial, operations). Establish governance and standards for responsible AI development and usage (e.g., ethical frameworks, data privacy, model lifecycle management). Lead cross-functional teams to design, pilot, and scale AI solutionspartnering with data scientists, engineers, business analysts, and IT delivery teams. Act as a trusted advisor to senior leaders on AI trends, capabilities, and value potential, translating complex concepts into actionable insights. Develop and mature AI capabilities across the organization, including platform selection, talent development, and operating model evolution. Foster a culture of innovation and experimentation, championing AI literacy and embedding agile, data-driven thinking into the organization. Monitor industry trends and emerging technologies, bringing external perspective to shape internal AI innovation. Preferred candidate profile: Proven experience in leading AI, data science, or digital transformation programs at scale. Strong understanding of AI/ML technologies, enterprise IT environments, and data ecosystems. Demonstrated ability to bridge strategy and execution, with a track record of delivering business outcomes through AI. Excellent stakeholder management and communication skills, especially with non-technical audiences and executive leadership Experience in regulated industries (e.g., life sciences, finance, healthcare) is an advantage. Bachelor's or masters degree in computer science, Data Science, Engineering, or related field. MBA or equivalent business qualification is a plus.

Position Name Digital Business Analysts / Digital Business Consultant Purpose - Why does this role exist? The position plays a crucial role in translating key business requirements and enabling the business with best in class Digital Solutions. They are responsible for analysing business processes, gathering requirements, and identifying opportunities for improvement or optimization using digital technologies such as data science, IoT etc Evaluate and identify the right solution, platforms, technologies etc in solving the business problems Identify the size of the opportunity through necessary process data analysis and establish a strong business case for Digital Intervention. Responsible for Standard architecture and ensure digital programs align with standard architecture making it suitable for faster scale up and horizontal roll-out. Build & nurture a suitable partner ecosystem. Key Result Areas (Key Performance Indicators) Establish a business case for Digital Projects/ Use- cases and translating projects from Ideation to Execution to benefit realization Ensure delivery of projects inline with the business case and realization of value through good project design, timely execution, user adoption, change management & benefit realization. Infuse the right mix of innovation and technology in identifying the right use cases with the aim of improving productivity, sales, safety, cost, and process improvements Prepare the project scope and plan by interacting with various stakeholders and monitor project to meet the required timelines and budget Maintain the eco-system of partners (large consulting companies, technology consultants, start-ups and universities) to leverage their capabilities for the benefits of JSW Group agenda Constantly upskill and learn latest technologies and trends for the benefit of the business Take part in Digital Showcases, blogs, videos, training/reskilling, Demos, workouts etc. Critical Tasks KRAs and Key Activities Requirements Gathering: Collaborate with stakeholders, including business managers, and end-users, to elicit and document business requirements related to digital projects and initiatives. This involves conducting interviews, workshops. Data Analysis: Analyse and interpret data to identify trends, patterns, and opportunities for process optimization. Utilize data-driven insights to support decision-making and create actionable recommendations. Give inputs & insights in preparing the business case / ROI calculation for any solution. Solution Design: Work with cross-functional teams, to design and propose digital solutions that align with business requirements. Translate business needs into clear and comprehensive functional specifications. Digital Transformation: Support and drive digital transformation initiatives by identifying opportunities for process automation, digital innovation, and technology adoption to enhance business efficiency and competitiveness. Business Process Mapping: Develop detailed process maps and workflow diagrams to illustrate current and future-state processes, identifying areas for improvement and optimization. Project Management: Responsible for project planning, including defining project scope, objectives, and deliverables. Collaborate with development teams to ensure timely and successful project execution. User Experience (UX) Analysis: Analyse and evaluate user experiences, interactions, and feedback to enhance digital products and services. Advocate for user-centric design and usability best practices. Stakeholder Communication: Effectively communicate project progress, requirements, and recommendations to various stakeholders, including non-technical business users and technical development teams. Quality Assurance: Support testing efforts by defining test cases and validating that developed solutions meet business requirements and are free from defects. Market and Industry Research: Stay up to date with digital trends, emerging technologies, and industry best practices to provide insights and recommendations for enhancing the organization's digital capabilities. Decision making authority (Decisions expected) Technological guidance Proposed Solution and its architecture Proposed solution is in line with standards architecture Educational Background and Work Experience Masters/Bachelor's degree in Computer Science, Metallurgy, Mechanical, Information Technology, Mathematics, Statistics, Engineering or similar degree At least 3+ years of experience in manufacturing industry Strong problem-solving skills with an emphasis on Digital Platforms/ Data Science Strong experience in business/operations process mapping and improvements Strong oral & written communication skills with an ability to express complex technical concepts in business terms and business needs in technical specifications. Competencies Strong engineering knowledge of the related discipline is basic pre-requisite Good Communication Skills, able to generate feasible ideas for improvement Strong knowledge of statistical modelling, AI/ML, Image processing, Video analytics etc Good skills at converting business problems to Scope of work Good understanding of Data Science, cloud technologies Working relationships – Stakeholders Internal: Plant Digital Leads, Corporate Digital Team, Group Digital CoE, Operations team etc External: Vendor and Partners Ecosystem Key Success Factors – Challenges Successful deployment and adoption of digital solution impacting bottom-line, topline, safety and/or great place to work.

Sr Team Member - Digital Initiatives: Key Functional Responsibilities: Contact Center Management: Oversee daily operations of internal and outsourced call centres including lead distribution, sales pitch monitoring, and call audits. Implement performance tracking mechanisms and drive KPIs (e.g., APR, FTR, conversions). Design and execute training programs on product knowledge and sales techniques. Customer Experience & Compliance: Ensure seamless customer engagement throughout the digital purchase journey. Monitor service quality and compliance with IRDAI regulations, data privacy, and security norms. Identify process improvement opportunities to boost customer satisfaction and policy issuance efficiency. Tech & Collaboration: Collaborate with the digital, IT, and product teams to optimize user experience and lead journeys. Drive CRM and call center system enhancements to support better lead nurturing and tracking. Coordinate with third-party vendors and external platforms for campaign execution and process integration. Key Managerial Responsibilities: Sales & Strategy Execution: Lead and manage the Direct-to-Customer (D2C) digital sales channel, ensuring achievement of sales targets through inbound/outbound campaigns. Drive sales for digital-first insurance products across segments like existing customers, employee leads, affiliate marketing, and organic traffic. Support the formulation and execution of strategy to increase digital channel adoption and policy conversion. Qualification required: Qualification Graduate/Postgraduate in Marketing, Insurance, or Business Administration. Technical skills required: Strong knowledge of D2C insurance sales and customer lifecycle management. Hands-on experience managing large call center operations. Excellent analytical skills and understanding of sales performance metrics. Proficiency in CRM tools, lead management platforms, and call center software. Leadership behaviours: Strong communication, team leadership, and stakeholder management capabilities.

Dear Candidate, We are looking for a Digital Transformation Specialist to lead initiatives that modernize IT processes, systems, and tools across the organization to enhance agility and competitiveness. Key Responsibilities: Analyze current business and IT operations to identify digital gaps. Recommend and implement cloud, automation, and AI/ML solutions. Drive organizational change management for digital adoption. Manage digital innovation roadmaps and ROI analysis. Coordinate with cross-functional teams and stakeholders. Required Skills & Qualifications: Strong knowledge of digital technologies (cloud, RPA, AI, APIs). Experience in enterprise transformation projects or consulting. Excellent communication, analytical, and project management skills. Familiarity with frameworks like ITIL, TOGAF, or Agile/Scrum. MBA or certifications (e.g., PMP, Prosci) are a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

Strong background in IT infrastructure, cloud platforms (AWS/Azure/GCP) & cybersecurity Exp -deploying AI/ML models & data analytics solutions Exp in logistics tech, including WMS, TMS & ERP integrations Logistics, Supply Chain, Tech-driven Solutions Required Candidate profile Proven ability to lead digital transformation projects with measurable business impact Good Exp of logistics technologies TMS, WMS, route optimization, fleet tracking etc Digital Strategy & Roadmap

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Partner with HR business leaders to understand their unique challenges and objectives, offering tailored analytics solutions. Provide ongoing consultation, interpreting data findings in the context of organizational goals and industry benchmarks. Craft compelling narratives around data insights, translating technical findings into actionable business language. Develop and deliver insightful presentations to executive leadership, fostering a data-informed culture. Uphold the highest standards of data ethics, ensuring compliance with privacy regulations and promoting responsible data stewardship. Champion ethical considerations in the application of analytics to HR decision-making. Your Profile Advanced degree in HR, Statistics, Data Science, or a related field. Proven experience in a consulting or advisory role focused on HR analytics and workforce planning. Expertise in statistical analysis, predictive modeling, and data visualization tools. Strong business acumen with the ability to align analytics initiatives with organizational strategy. Exceptional communication and influencing skills. 2+ experience in HR analytics roles, demonstrating a track record of driving impactful organizational change through data-driven insights. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Conduct comprehensive current state analysis of existing data systems, processes, and frameworks of an organization. Provide strategic recommendations and design target state for optimizing data-related processes, structures, and systems. Participate in Data Maturity assessments. Drive CXO conversations effectively. Lead and facilitate engagements in data governance, establishing policies, procedures, and frameworks to ensure metadata, master data, data quality, security, and compliance. Develop and define future state data architectures aligned with industry best practices and organizational needs. Collaborate closely with cross-functional teams and stakeholders to ensure seamless integration of data strategies with business objectives. Utilize expertise in cloud technologies e.g., GCP, Azure, and AWS, to guide and implement data strategies in cloud-based environments. Help in providing tools/technology advisory to customers by creating market scan reports, technology comparison frameworks and selection, creating technology architecture. Drive RFI/RFP and presales engagements. Lead and contribute to offerings development, provide thought leadership. Leverage industry knowledge to drive business discussions, identify industry wise data strategy challenges and provide industry specific best practices. Following industry experience is preferred Retail/CPG and Automobile. Ability to understand data and derive key performance indicators (KPIs) Your Profile Bachelors degree in computer science, Information Technology, or any related field. MBA from a tier 1 and tier 2 college preferred. Proven experience in advisory and consultancy roles focused on data strategy and architecture. At least 1 end to end consulting engagement experience. Proficiency in cloud technologies, particularly GCP, Azure, and AWS, with relevant certifications preferred. Experience in leading and managing data governance, data modeling, and operating model initiatives. Should be aware of latest tech trends in data and applications of advanced AI technologies across Industry sectors. Strong knowledge of DAMA and TOGAF frameworks and principles. Certifications preferred. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how werescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions we help companies across industries get ahead and stay ahead. Poweredby curiosity, courage, and innovation , our teams implement data,technology, and AI to create tomorrow, today. Inviting applications for the role of Process Developer, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and rectify unidentified cash and manage end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Freshers are eligible • Strong English language skills (verbal and written) • Meaningful Experience Preferred qualifications • Strong Interpersonal Skills (verbal and written) • Significant experience in Accounts Receivable/Order to Cash Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your role Implementation and Configuration: Understand the warehouse management requirements and configure the Manhattan WMOS/Active software to meet business requirement. Lead and assist in the implementation process, including system setup, testing, data migration, and go-live activities. Collaborating with other IT teams and business stakeholders to ensure effective implementation and integration of WMOS solution. Should have gone through multiple customer lifecycle implementation process including hypercare and post go live support. Should have experience in leading small teams to ensure customer deliverables. Hands On experience on SQL, Putty Hands On experience in reporting tool SCI (IBM Cognos) Training and DocumentationConduct training sessions for end-users and key stakeholders to ensure proper understanding and utilization of the Manhattan WM system. Create and maintain documentation, including user manuals, training guides, and system configuration documentation. Support and Issue ResolutionProvide support in troubleshooting and resolving issues related to the Manhattan WM system. Conduct root cause analysis and propose solutions to address system bugs, performance bottlenecks, and operational challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Consultative Collaboration: Partner with HR business leaders to understand their unique challenges and objectives, offering tailored analytics solutions. Provide ongoing consultation, interpreting data findings in the context of organizational goals and industry benchmarks. Narrative-Driven Communication: Craft compelling narratives around data insights, translating technical findings into actionable business language. Develop and deliver insightful presentations to executive leadership, fostering a data-informed culture. Ethical Analytics Leadership: Uphold the highest standards of data ethics, ensuring compliance with privacy regulations and promoting responsible data stewardship. Champion ethical considerations in the application of analytics to HR decision-making. Your Profile Advanced degree in HR, Statistics, Data Science, or a related field. Proven experience in a consulting or advisory role focused on HR analytics and workforce planning. Expertise in statistical analysis, predictive modeling, and data visualization tools. Strong business acumen with the ability to align analytics initiatives with organizational strategy. Exceptional communication and influencing skills. Experience Level: 2+ experience in HR analytics roles, demonstrating a track record of driving impactful organizational change through data-driven insights. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

ROLE DESCRIPTION The role of the Innovation CoE Director is primarily to set up and run the Digital Centre of Excellence, ensuring that it delivers its intended impact. This is broadly based on three areas of work on Thinking (Research), Doing (Implementation) and Being (Relationship / Ecosystem). The Director will have to personify all these three areas, with the team under him focusing on each of the three. Research The Director will ensure that the research local and national/global is carried out to bring relevant and contextual innovations to the Digital CoE. The Research Manager will be directly reporting to the Director. In this, he/she will have to look at both research from local sources of innovation as well as innovations that are national and global which can be adopted locally. Implementation The Director will ensure the implementation of the documented innovations through the Incubation process. The Operations Manager will be directly reporting to the Director. In this we anticipate a relationship with the downstream incubate companies which can implement the innovations seeded by the Digital CoE. Partnership / Ecosystem Understanding the local context and culture to assess and advance the innovation will be an important role of the Director. He/she will thus ensure that an innovation ecosystem is fostered, advancing regional development. This is a primary responsibility of the Digital CoE Director, where the person has to build relationships, mostly with corporates and other innovative bodies, focus on ecosystem creation involving local institutions and individuals, and manage the revenue and profitability of the CoE. Digital and Cross-Domain Working: In the context of the Digital Centre of Excellence, the innovations will focus on digital. Hence, the Director will require expertise, experience and passion in Digital. The Digital CoE is one of six such CoEs envisaged, a key remit of the Director will be the ability to look outside his CoE to link with other CoEs in the JECP. In some sense, the Digital CoE will act as a horizontal enabler for all other CoEs. Reporting Relationship: He or she will directly report to the Innovation Director, who will be the person responsible for the Innovation block and processes. In addition, the person will work closely with the Chief Operations Officer of Jagriti for overall financial and technical support. COMPETENCIES Thinking (Cognitive Ability): a. Curiosity in Context: Ability to understand the local circumstances of a small town or district and having the curiosity to look for new solutions and approaches b. Research mindset: Ability to go deep into areas that requires investigation, both in the local environment and the district as well as nationally and globally c. Sector ideation for Digital: Having the sector knowledge of Digital so that ideas can be understood, refined and progressed that will create local and national innovation Leading (Execution Orientation): a. Human centered approach: Ability to understand the problem from a human application point of view (design thinking) rather than only a technical or commercial perspective b. Ease with ambiguity for innovation: Ability to live with ambiguity as the innovation is researched and progressed, hand holding it till it gets into the innovation track c. Courage with humility: Courage to express point of view, holding and making a case for new ideas that will often require going against the grain, but doing it with full humility so that the person carries others with them Being (Connection/Relationship): a. Cultural sensitivity: Ability to soak in and adjust to the local culture, understanding and respecting it, so that the innovation is nested in the local culture and uses it to promote the innovation b. Ecosystem, Partnership mindset: Thinking of not one innovation, not just in Digital but in the other remaining CoE as they are stood up, as well as in the context of a regional development, accelerator like the JECP c. Commercial focus: A mindset of bringing revenues and over time creating a profitable sub- business under the overall innovation agenda, through revenue sources from local, national and international partnerships as well as creation of IP Overall, the person should have a ‘transformative courage’ and ‘conviction attitude’. Knowledge The person should have a broad understanding of digital technologies and their wide applications. From his / her experience or expertise, the person should have advanced knowledge in some of the digital technologies like enterprise, data or mobile. Other knowledge of AI, Big Data, Natural Language Processing, and connectivity solutions, would also be appreciated. Typically, Digital has been used to automate businesses in metro and Tier 1 districts. The innovations in the Middle usually are more related to making connections, with people, places and technologies. Experience The person should have at least 5-8 years of relevant experience working in a corporate or an incubator or accelerator or organization with a focus on digital. People with Digital Innovation experience in reputed educational institutions like IITs, those who have experience in digital corporations and wanting to understand digital in real India, those who have experience in starting a digital venture related to smaller towns and districts, experience in incubators and accelerators with a digital experience are four typical categories of experiences suited for this role. Qualification At least a Bachelor’s degree (undergraduate) from a reputed institute. A business degree is not needed, but it would support the candidature.

IT Strategist - Digital Transformation, Digitization, Automation - out of box thinker, to Ideat, conceptualize, execute & implement innovative digital solutions, improvement & customization, provide digital solutions for end-to-end operations, mnc

Digital Transformation; key driver as Digital Strategist, Digital Transformation, Automation, Digitization of end-to-end operations, A passionate, out of box thinker, to Ideat, conceptualize, execute & implement innovative digital solutions

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Understand the Process Mining solution offered by Celonis and its existing capabilities. Capable of building KPIs to highlight the use-case specific to processes and client requirement. Hands on experience on building Analysis dashboard & Execution App. Hands on experience in different component of Celonis like - Views, Action Flows, Skills, Knowledge Model, simulation and data explorer. Capable of identifying and building Execution Gap use cases. Should have good analytical skills. Should understand and implement client requirements. Your Profile Strong presentation and communication skills. Should be able to create custom connectors. Should know how to make API Calls. Should be able to establish an end-to-end live connectivity on premise as well as cloud and custom connectors. Should be able to write complex SQL & PQL queries. Should be able to implement Multi Event Log in custom projects. Good to have knowledge about OCPM What you will love about working here We recognize the significance of flexible work arrangements to provide support . Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your role Solution Design:Collaborate with stakeholders to design and implement effective Generative AI solutions tailored to specific business requirements, ensuring alignment with industry best practices. Framework Development:Build and enhance frameworks for deploying Generative AI applications, ensuring they are robust, scalable, and optimized for hyper-scaler environments. LLM Integration:Work extensively with Large Language Models, optimizing their performance for various applications and use cases, while leveraging the capabilities of hyper-scaler platforms. Deep learning and ML expertiseExcellent understanding and hand-on experience of data-science and machine learning techniques & algorithms for supervised & unsupervised problems, NLP and computer vision. Good applied statistics skills, such as distributions, statistical inference & testing, etc. Hands-On Development:Engage in hands-on coding and development of AI models and algorithms, utilizing the latest tools and technologies in the Generative AI landscape. Proof of Concept (PoC) Development:Lead the creation of PoCs that demonstrate the capabilities of Generative AI solutions. Your Profile Education:Bachelors degree in Computer Science, Software Engineering, or a related field; Masters degree is a plus. Experience:Hands-on experience in AI/ML development, with a strong emphasis on Generative AI technologies in hyper-scaler environments Technical Skills: Proficiency in programming languages such as Python, TensorFlow, or PyTorch; experience with LLM frameworks and model deployment on platforms like AWS, Azure, or Google Cloud. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

Strong background in IT infrastructure, cloud platforms (AWS/Azure/GCP) & cybersecurity Exp -deploying AI/ML models & data analytics solutions Exp in logistics tech, including WMS, TMS & ERP integrations Logistics, Supply Chain, Tech-driven Solutions Required Candidate profile Proven ability to lead digital transformation projects with measurable business impact Good Exp of logistics technologies TMS, WMS, route optimization, fleet tracking etc Digital Strategy & Roadmap

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your role Understand and build Functional design documents based on Business Requirements Design, Build and Configure Relex application to meet business requirements Perform UI configurations as per the requirements Work closely with Integration team and Testing team to have solution tested end to end and resolve the bugs identified Perform Data Migration from one environment to other environments Get involved in cut over activities during Go Live Provide hypercare support post Go Live Participate in meetings and provide status update Your Profile 6-10 years of experience in Supply Chain Planning solutions like Relex (mandatory), Blue Yonder, o9, Kinaxis Retail Domain knowledge with good understanding of retail functions and processes Knowledge on various functions like Merchandize Planning, Assortment Planning, Promotions, Category Management, Forecasting and Replenishment 4-8 years of experience with the followingPL/SQL, SQL Plus, Unix Shell Scripting Experience with the technical processes supporting a high-volume multi-application environment Proven ability to work independently on projects Demonstrated strong verbal and written communication, interpersonal, organizational, collaboration, and problem-solving skills Experience in Agile Methodologies will be added advantage Accreditation in Relex modules will be added advantage What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

Ready to shape the future of work? At Genpact, we don't just adapt tochange we drive it. AI and digital innovation are redefining industries andwere leading the charge. Genpact’s AI Gigafactory, our industry-firstaccelerator, is an example of how were scaling advanced technology solutions tohelp global enterprises work smarter, grow faster, and transform at scale. Fromlarge-scale models to agentic AI, our breakthrough solutions tackle companiesmost complex challenges. If you thrive in a fast-moving,tech-driven environment, love solving real-world problems, and want to be partof a team that’s shaping the future, this is your moment Genpact(NYSE: G) is an advanced technology services and solutions company thatdelivers lasting value for leading enterprises globally. Through our deepbusiness knowledge, operational excellence, and cutting-edge solutions we helpcompanies across industries get ahead and stay ahead. Powered by curiosity,courage, and innovation , our teams implement data, technology, and AI tocreate tomorrow, today. We are inviting applications for the role of a Process Developer, Collections If you're a working professional in OTC domain who have worked on SAP ERP- preferably in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions, we're looking forward to interact and discuss this opportunity with you. Responsibilities • You shall be responsible for collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Responsible to respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and monitor the past dues • You should implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • You are a phenomenal teammate to process any adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, effectively and expertly • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you! Minimum qualifications • Graduation in any stream • Your are excellent in interpersonal skills • You have Meaningful work experience Preferred Qualifications • Prior collections management experience shall be an added advantage Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growthmakers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal OpportunityEmployer and considers applicants for all positions without regard to race,color, religion or belief, sex, age, national origin, citizenship status,marital status, military/veteran status, genetic information, sexual orientation,gender identity, physical or mental disability or any other characteristicprotected by applicable laws. Genpact is committed to creating a dynamic workenvironment that values respect and integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, orpurchasing equipment or training. ude purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About the opportunity: What will you do? Contribute to client tactical plans and cross-community implementation activities Successfully manage client expectations by ensuring adherence to timelines, budget and quality standards Develop initial client communications, key messaging and related materials Build client relationships, confidence and trust (at executional level) You will be a good fit if you Possess 1 year's work experience in a PR agency, preferably worked on Consumer or Corporate brands Possess project management capability and business acumen Are good at networking, negotiation, coordination and possess organization abilities Are an analytical thinker and have the ability to formulate insights We make our careers website accessible to any and all users.

Reporting to: Chief Digital Officer (CDO) Reporting in: MD & CEO Job Profile: • Design enterprise level architecture with guiding principles of design elasticity, modularity, scalability • Design and develop solutions for corporate business groups e.g. Finance, HR, Central Purchasing, including hardware, software, and communication protocols • Design and develop horizontal solutions for the enterprise, which are based on Artificial Intelligence (AI)/Generative-AI and can be implemented across the business units. • Implementation experience of technologies like Virtual Reality (VR)/MetaVerse for Training, RFID for tracking • Automation experience with technologies like RPA, LowCodeNoCode • Experience of building Data Strategy, Governance and Insights for better decision making • Work with stakeholders to identify, understand & document business requirements and constraints • Work on feasibility of solution, features, new requirements & change management • Ensure that solutions are scalable, secure, and maintainable over long period • Develop technical specifications and design documents including components like infrastructure, cyber security • Work with development teams from implementation partner to ensure that solutions are implemented according to the design • Conduct reviews of solutions to ensure that they meet business requirements and comply with industry standards (ISA-95, OPC-UA, MESA etc) • Work with project managers to ensure that projects are delivered on time and within budget • Evaluate emerging technologies and industry trends to ensure that solutions are up-to-date and innovative on continuous basis • Define plan for upgrading solution on regular basis considering upgrades in software, hardware & security requirements • Provide technical guidance and mentorship to other team members from BU • Collaborate with other solution architects and stakeholders to ensure that solutions are aligned with overall enterprise architecture • Finalize Infra & IT security requirements along with different stakeholders and experts on the submit matter • Coordinate with BU IT teams for deployment, testing & enhancements of solutions • Define support structure and ensure SLA from service providers Qualification: • BE/B.Tech/ME/M.Tech (CompScience/AI-GenAI/Production Engg) • MBA in Manufacturing operations (desirable) Experience: • Minimum 12-20 yrs of experience • Should have handled IT projects of new age digital technologies e.g. Cloud, Interface with MES/Plant Solutions • Experience in working with manufacturing setup - preferable • Experience of executing project using co-pilot tools • Working experience of new age Industry 4.0 digital technologies Responsibilities: • Define solution architecture for enterprise Digital Solutions (non-Manufacturing) • To deliver digital projects across various BUs and Group Office (GO) with new age technologies • To drive adoption of Digital Technologies within BUs and leadership • Develop solutions with help of implementation partner(s) • Manage implementation projects with help of local IT teams Competencies: • Should have worked in industry 4.0 technologies • Excellent solution design skills, with end to end Value Chain Visualization • Communication skills to persuade project teams to ensure timely delivery • Engage with project stakeholders effectively • Ability to understand details of project and help team resolve the issues