Digital Experience Team Manager

8 - 13 years

9 - 15 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Digital Experience Team Manager

Key Responsibilities

  • Lead and manage

    a high-performing Digital Experience team, fostering collaboration and excellence.
  • Oversee project coordination

    and maintain robust workflows for all digital initiatives.
  • Manage resource allocation and capacity planning

    to ensure optimal team efficiency and timely project delivery.
  • Establish and enforce SLAs

    (Service Level Agreements) and operational guidelines for all digital projects.
  • Leverage expertise in

    Marketing Automation/CRM systems

    (with a preference for

    Salesforce

    ) to drive customer engagement.
  • Utilize

    Web Analytics

    and

    Social Media Systems

    to monitor performance, derive insights, and optimize digital strategies.
  • Oversee operations related to

    content management systems

    , ensuring effective content delivery and governance.
  • Utilize

    Project Management Tools

    such as

    Jira or Workfront

    (preferable) for efficient project tracking and management.

Required Skills & Experience

  • A minimum of

    8 years of overall experience in Digital Marketing

    .
  • In-depth knowledge and hands-on experience with

    Marketing Automation/CRM

    platforms (

    Salesforce

    is highly preferred).
  • Proficiency in

    Web Analytics

    and

    Social Media Systems

    .
  • Demonstrated experience with

    content management systems

    .
  • Proven expertise in

    Project Management Tools

    such such as

    Jira or Workfront

    (preferable).
  • Strong background in

    resource allocation and management

    .
  • Experience in

    SLA & Guideline Maintenance

    .
  • Excellent project coordination and workflow management skills.

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