DEx Assessment Moment CX CRM Professional

5 - 8 years

14 - 20 Lacs

Posted:6 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Audit & Compliance: Deep understanding of internal audit processes, compliance standards, and risk management in delivery functions.
  • Technology Exposure: Hands-on experience with CRM platforms, predominantly Salesforce (SFDC approx. 80% coverage), along with exposure to VIVA, Genesis, and Mulesoft.
  • Delivery Risk Oversight: Ability to assess project delivery frameworks, identify operational risks, and suggest mitigation strategies. Ensuring delivery-related compliance, identifying risk factors, and supporting governance initiatives.


Contact Person: Sangeetha Tamil

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