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1.0 - 5.0 years
3 - 3 Lacs
Thane, Goregaon
Work from Office
Role & responsibilities: 1)All activities related to Helpdesk. 2) Windows, Microsoft Outlook trouble shooting skills 3) Handling issues over phone 4) Support Desktops, Laptops, Printers & Scanners. 5) Monthly MIS report generation. 6) Issues related to Hardware & Software (Installations & Troubleshooting) 7) Issues related to Anti-virus, windows patches and Encryption Software 8) Knowledge on basic Network & VPN issues troubleshooting 9) Excellent written and verbal communication very important.
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Chennai, Bengaluru
Work from Office
Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, and track incidents and service requests in the ITSM system (e.g., ServiceNow, Jira, Freshservice). Provide support for Windows, macOS, Office 365, VPN, printers, and mobile devices. Follow standard procedures and protocols for issue resolution and escalation. Ensure proper documentation of incidents, problems, and solutions in the knowledge base. Assist in onboarding/offboarding users, including account creation, equipment setup, and access rights. Maintain excellent communication with users throughout the lifecycle of support requests. Collaborate with other IT teams to resolve complex issues. Identify recurring issues and suggest improvements or preventive measures. Required Qualifications: 08 years of experience in a service desk, help desk, or IT support role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with ITSM tools and remote support solutions. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Customer-first mindset with the ability to manage multiple tasks effectively. Preferred Qualifications: IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft 365 Certified). Experience in supporting Active Directory, Exchange, VPN, or cloud-based systems. Knowledge of ticketing systems like ServiceNow, Zendesk, or similar platforms. Familiarity with security best practices. Contact Aditya - 9686682465 / 7259027282 / 7259027295 / 7760984460 / 9900024811
Posted 1 month ago
5.0 - 10.0 years
1 - 2 Lacs
Chennai
Work from Office
Responsibilities: * Provide remote support for desktop issues * Troubleshoot printers & Windows installations * Install OS & hardware on desktops * Assemble computers & troubleshoot systems Mobile bill reimbursements Travel allowance
Posted 1 month ago
0.0 - 3.0 years
3 - 5 Lacs
Pune, Bengaluru
Work from Office
Greetings, for candidates who are residents of Bangalore and are okay with Work From Office looking in a leading IT MNC w e have a profile for you *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Bangalore / Pune Qualification * Graduates * Good Verbal --- communication skills in English ---------------------------------------------------------------------------------------------- *1+ year International Service Desk Experience Salary - Upto Rs 4 LPA -- FOR 1 YEAR EXP -------------------------------------------------------------------- FRESHERS SALARY -- Rs 2.77 LPA ------------------------------------------------------------------------------------------------- Working days -5 (Rotational Shifts) Schedule your interview kindly call or drop your resume on the given numbers HR AAYSHA 9821182649 HR YAGVANSHI 9821182648 HR MAHWISH 9628373764 HR LAIBA 9654201996 HR SIYA 7565006262 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Noida, Delhi / NCR
Work from Office
Role & responsibilities Excellent Communication Skills Desktop Support, IT Helpdesk, IT service Desk, Technical Support, IT Support, Remote Desktop, Please share your updated resume on puneet@mounttalent.com Total Exp: Relevant Exp: CCTC: ECTC: Current loc: Preferred loc: Current Org: Notice period: Immediate joiner or within 15 Days Available for F2F interview on 20th June -
Posted 1 month ago
0.0 years
2 - 2 Lacs
Chandigarh
Work from Office
Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for an Associate System Administrator for our US clients infrastructure management. You will be responsible for configuration, maintenance and troubleshooting of computer systems, Networks and office365, Azure AD, Google drive, Printers and Antivirus. Being into Associate System administrator, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: Good Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. Basic understanding of Operating systems (windows) All Rights Reserved With ALARIC VENTURES - Bestech Business Towers, Sector 66, S.A.S Nagar, Mohali, CHANDIGARH Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc.-IT). Good to have AZ900/MSCA certification. This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.
Posted 1 month ago
1.0 - 5.0 years
0 - 1 Lacs
Mohali, Chandigarh
Work from Office
DETAILED JOB DESCRIPTION Position: System Administrator Experience: 1-4 years Why to Join ALARIC VENTURES • Known as career builders and paymasters. • Best and unbeatable benets for the employees. • Eective career and nancial progression system. • Most organic and friendly work environment. • Plethora of success and growth stories. Required skills: • Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop Troubleshooting • Outlook Conguration - Oce 365 • Knowledge of Dropbox, Google Drive Knowledge of DHCP, DNS Basic Knowledge of Routers, Firewalls • File and folder permissions. • Network Printer installation • Knowledge of backup types and Restore processes. • Basic understanding of Operating systems (windows) Education and/or Experience : Any Technical qualifications (BCA, Btech, B.Sc.-IT). • Good to have AZ900/MSCA certification. • This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Benefits and compensation: • Group Health insurance and other benefits. • The Best working culture and opportunities for professional growth. • Learning opportunities in leading technologies • Compensation as per Market Standard • Training and development programs.
Posted 1 month ago
1.0 - 3.0 years
3 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Required skills: • Excellent Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about internet browsers EDGE, Mozilla and Firefox • Basic understanding of Operating systems (windows)
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Associate System Administrator Experience: Fresher Why to Join ALARIC VENTURES • Known as career builders and paymasters. • Best and unbeatable benets for the employees. • Eective career and nancial progression system. • Most organic and friendly work environment. • Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for an Associate System Administrator for our US clients infrastructure management. You will be responsible for configuration, maintenance and troubleshooting of computer systems, Networks and office365, Azure AD, Google drive, Printers and Antivirus. Being into Associate System administrator, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: • Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows) Education and/or Experience: • Any Technical qualifications (BCA, Btech, B.Sc.-IT). • Good to have AZ900/MSCA certification. • This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: • Provide outstanding client service, responding promptly and professionally across communication channels. • Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: • Night shifts and Rotational shifts • 5 Days working in a week Benefits and compensation: • Group Health insurance and other benefits. • The Best working culture and opportunities for professional growth. • Learning opportunities in leading technologies • Compensation as per Market Standard • Training and development programs.
Posted 1 month ago
0.0 - 3.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364822002 / 9606553812 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 1 month ago
1.0 - 7.0 years
4 - 7 Lacs
Pune
Work from Office
Dhruv Global School, Pune, Sus-Lavale Road is looking for Wellness Counsellor, IT Support Engineer to join our dynamic team and embark on a rewarding career journey Provide technical support to end-users by troubleshooting hardware, software, and network-related issues across the organization Install, configure, and maintain IT systems including desktops, laptops, printers, and peripheral devices Respond to helpdesk requests and ensure timely resolution of technical problems Maintain user accounts, permissions, and access rights in accordance with IT policies Assist with system upgrades, patch management, and regular maintenance activities Document incidents, solutions, and updates in the IT ticketing system Collaborate with other IT team members to ensure infrastructure reliability and data security Provide support during IT projects and ensure minimal disruption to business operations
Posted 1 month ago
0.0 - 1.0 years
2 Lacs
Panchkula
Work from Office
Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows)
Posted 1 month ago
0.0 - 1.0 years
2 Lacs
Mohali
Work from Office
Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows)
Posted 1 month ago
0.0 - 1.0 years
2 Lacs
Chandigarh
Work from Office
Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows)
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Mohali
Work from Office
Why to Join ALARIC VENTURES? Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Required skills: Good Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. Basic understanding of Operating systems (windows) Education and/or Experience: Any Technical qualifications (BCA, B.Tech, B.Sc.-IT).
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Chandigarh
Work from Office
Why to Join ALARIC VENTURES? Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Required skills: Good Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. Basic understanding of Operating systems (windows) Education and/or Experience: Any Technical qualifications (BCA, B.Tech, B.Sc.-IT).
Posted 1 month ago
4.0 - 9.0 years
2 - 4 Lacs
Mumbai Suburban
Work from Office
Role & responsibilities Desktop Support Job Description:- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and user. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge.
Posted 1 month ago
3.0 - 8.0 years
0 - 3 Lacs
Valsad
Work from Office
Greetings! Job description Greetings! Role : Desktop Engineer L2 Location: Silvassa (ONLY Candidates staying in Valsad district can apply) Exp: 3 years Qualification: Any Graduate Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support & Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. If interested, please share your resume at ritu.pathak@teamcomputers.com
Posted 1 month ago
1.0 - 3.0 years
1 - 4 Lacs
Mohali, Gurugram, Vadodara
Work from Office
Working Days : 6 (Roaster off) Shifts : Rotational Job Summary: We are seeking a proactive and customer-oriented L1 Desktop Support Engineer to join our IT team. This entry-level position is responsible for providing first-level support for hardware, software, and network issues to ensure smooth IT operations for end-users. Key Responsibilities: Respond to and resolve incoming help desk requests via ticketing system, phone, email, or in-person. Install, configure, and troubleshoot desktop/laptop hardware, printers, and peripherals. Provide support for operating systems (Windows/macOS) and standard software (MS Office, Outlook, etc.). Assist users with basic network connectivity issues (Wi-Fi, VPN, LAN). Escalate unresolved issues to L2/L3 teams as per defined SLAs. Create and maintain documentation for common technical issues and solutions. Set up new user accounts, email addresses, and user permissions as directed. Perform routine maintenance tasks like software updates and antivirus checks.
Posted 1 month ago
1.0 - 3.0 years
6 - 7 Lacs
Mumbai
Work from Office
Desktop Support Engineer: Congratulations, you have taken the first step towards bagging a career-defining role. Join theteam of superheroes that safeguard data wherever it goes. What shouldyou know about us? Seclore protects and controls digital assets to help enterprises prevent datatheft and achieve compliance. Permissions and access to digital assets can begranularly assigned and revoked, or dynamically set at the enterprise-level, including when shared with external parties. Asset discovery and automatedpolicy enforcement allow enterprises to adapt to changing security threats andregulatory requirements in real-time and at scale. Know more aboutus at www.seclore.com You wouldlove our tribe: If you are a risk-taker, innovator, and fearless problem solver who lovessolving challenges of data security, then this is the place for you! Role: DesktopSupport Engineer (NIGHT SHIFT) Experience: 1 - 3 years Location: Mumbai A sneak peekinto the role: We are seeking a proactive and technically sound Desktop Support Engineer(Night Shift) to provide end-user support for Windows and macOS devices, resolve basic networking issues, and ensure smooth IT operations duringoff-business hours. Here's whatyou will get to explore: Provide first-level support for Windows and MacBook systems, including OSissues, software installations, and patch updates. Troubleshoot and resolve hardware, peripheral, and application issuesreported by users. Perform routine checks, system health monitoring, and overnight softwarerollouts or updates. Support VPN access, Wi-Fi connectivity, and LAN troubleshooting. Handle account-related support (password resets, profile issues, etc.) viaActive Directory or MDM platforms. Document incidents, solutions, and escalate complex issues to senior IT staffas needed. Maintain and update asset inventory, and coordinate with day-shift teams forfollow-ups. Ensure compliance with security protocols and SOPs during all supportoperations. Coordinate with global teams or external vendors for remote troubleshootingif required. We can seethe next Entrepreneur At Seclore if you Are tech agnostic, think innovatively and take calculated risk Why do wecall Seclorites Entrepreneurs not Employees We value and support those who take the initiative and calculate risks. We have anattitude of a problem solver and an aptitude that is tech agnostic. You get towork with the smartest minds in the business. We are thrivingnot living. At Seclore, it is not just about work but about creatingoutstanding employee experiences. Our supportive and open culture enables ourteam to thrive. Excited tobe the next Entrepreneur, apply today! Dont have some of the above points in your resume at the moment? Dont worry.We will help you build it. Lets buildthe future of data security at Seclore together.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. Job Description - Grade Specific Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complex/ critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)
Posted 1 month ago
2.0 - 4.0 years
5 - 12 Lacs
Coimbatore
Work from Office
Job Summary We are seeking a Systems Engineer with 2 to 4 years of experience to join our dynamic team. The ideal candidate will have expertise in Incident Management Service Desk Service Now Windows Networking and Desktop Support. This role requires working from the office with rotational shifts. The candidate will play a crucial role in maintaining and improving our IT infrastructure ensuring seamless operations and contributing to the companys success. Responsibilities Manage and resolve incidents efficiently to minimize downtime and ensure smooth operations. Provide exceptional support to users through the service desk addressing technical issues promptly. Utilize Service Now to track and manage incidents ensuring timely resolution and documentation. Maintain and troubleshoot Windows operating systems to ensure optimal performance and security. Oversee networking components ensuring reliable connectivity and addressing any issues that arise. Deliver desktop support to end-users resolving hardware and software issues effectively. Collaborate with team members to implement IT solutions that enhance productivity and efficiency. Monitor system performance and proactively identify areas for improvement. Ensure compliance with company policies and industry standards in all IT operations. Participate in rotational shifts to provide consistent support and coverage. Communicate effectively with stakeholders to understand and address their IT needs. Contribute to the development and implementation of IT strategies that align with business goals. Stay updated with the latest technologies and best practices to continuously improve service delivery. Qualifications Possess strong knowledge and experience in Incident Management and Service Desk operations. Demonstrate proficiency in using Service Now for incident tracking and management. Have a solid understanding of Windows operating systems and their maintenance. Exhibit expertise in networking principles and troubleshooting techniques. Show capability in providing desktop support and resolving technical issues. Display excellent communication skills and the ability to work collaboratively. Be adaptable to rotational shifts and committed to providing high-quality support. Certifications Required ITIL Foundation Certification Microsoft Certified: Windows Server Fundamentals
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring Now: Technical Support Associate Microsoft Process Work Mode: Work from Office Shift: US Rotational Shifts Joiners: Immediate Joiners Preferred Job Description: We are hiring Technical Support Associates for a leading Microsoft Voice Support process . The role involves assisting international customers with troubleshooting issues related to Microsoft products, including O365 and related services. Eligibility Criteria: Minimum 1 year of experience in technical voice support (OR) Customer support experience with strong technical troubleshooting skills Excellent verbal communication skills Strong knowledge of Microsoft tools/products , especially Office 365 Willingness to work in US rotational shifts Immediate joiners only Key Responsibilities: Handle inbound technical support calls from international customers Troubleshoot and resolve issues related to Microsoft Office 365, Outlook, Teams, Windows OS , etc. Guide customers step-by-step through technical fixes Document all interactions in the CRM system Escalate unresolved issues to appropriate teams following standard procedures Maintain high customer satisfaction and follow quality standards Call and Book Your Interview Slot Now! Contact: 7829336202 / 7829336034 / 9380300644
Posted 1 month ago
1.0 - 3.0 years
0 - 2 Lacs
Kochi
Work from Office
Good Communication Skills Should Have Experience on Ticketing Tool , SLA, SCCM, DL, APIPA, AD
Posted 1 month ago
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